Fitment Industries Reviews 

294
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company, often praising the quality of the products, particularly the rims and wheels, which arrive in perfect condition without any damage. Customers frequently highlight the excellent customer service, noting that representatives are helpful, informative, and go above and beyond to ensure satisfaction, even assisting with complex orders and fitment specifications. The delivery service is consistently described as fast and efficient, with many orders arriving earlier than expected and products being exceptionally well-packaged to prevent damage during transit. However, some customers experienced issues with order accuracy, such as receiving incorrect items or incomplete shipments, and some found the customer service to be unhelpful or slow in resolving these problems. There were also instances of delayed deliveries, especially when items were on backorder or shipped from international locations, and some reviewers noted a lack of communication regarding order status updates.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast shipping times and... See more

Order

People report positive experiences with order, with many customers praising the ease and speed of the... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, with many praising the excellent and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being this was my first time buying rims online I was a little nervous but with fitment industries guided wheels and tires package it helped me find the exact rims I wanted and what tires I may need.... See more

Company replied

Rated 5 out of 5 stars

I had been looking at a set of Ferrada wheels for a long time but hesitant because of the price. Fitment Industries had a sale on a set i liked and so I pulled the trigger. Got the Ferrada F2. Deliver... See more

Company replied

Rated 5 out of 5 stars

First time customer here, I have to say that I was impressed with the whole process. Wheels were packed super well and had excellent protection from the bugling carriers which almost always damage my... See more

Company replied

Rated 5 out of 5 stars

I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole pr... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(294)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered on Friday and got my wheel on…

I ordered on Friday and got my wheel on Sunday. Pleasantly surprised. Super fast shipping

7 November 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

We are glad to hear you found our website well organized with excellent service and quick delivery. Thanks again for the support!

Rated 5 out of 5 stars

The best wheels/tires online

Vast wheel and tire selection, great prices and speedy shipping. I ordered a complete wheel and tire package and it came with everything. Completely transformed the look of my car and everything arrived in 6 days. Wheels/tires were mounted and balanced with TPMS pre-installed and were shrink wrapped with thick foam and cardboard protecting and covering both sides of the wheels. What an amazing experience! I was a customer of a company that allegedly has a whole rack full of tires (wink), but fitment industries is now my #1 go-to. There must be a reason all these popular YouTubers are using them for their builds. My only recommendation is to implement some type of visualizer on the website to get an idea of what the wheels would look like on your vehicle. I used a separate ai app to generate images of my car’s with the wheels I ordered which worked fine, but a visualizer similar to the previously mentioned competitor would give you that extra edge when it comes to the shopping process

17 November 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for the great review! We're always looking to improve so thank you for the great feedback!

Rated 5 out of 5 stars

Great everytime

3rd set of rims and tires from them. All have been great!
Will continue to order from them.
Ordered on a Friday, they came in 4 days later on Tuesday and packaged nicely

18 November 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for continuing to choose us! Enjoy the new shoes!

Rated 5 out of 5 stars

Wheels and tires for my odyssey

Great experience from start to finish! Very helpful and knowledgeable! Great communication and fast shipping!!

17 November 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for choosing us for your build!

Rated 5 out of 5 stars

Great Customer Service

Customer service was extremely helpful with an update to my order. the packaging and assembly was top notch. Thank you!

13 November 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

We appreciate the wonderful review, Joe!

Rated 5 out of 5 stars

Wheels/ tires came as ordered

Wheels/ tires came as ordered. The packaging was phenomenal. I purchased wheels and tires from others and they were never packed and protected like figment industries were. Great attention to detail

18 November 2025
Unprompted review
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Reply from Fitment Industries

Happy to hear we could provide a quality experience, David! Thanks again for choosing us to complete your build!

Rated 5 out of 5 stars

Good experience!!!

Good experience here!!! Great price and super fast shipping. Would definitely shop here again. Thank you!!!

12 November 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for the great review! We appreciate your support!

Rated 5 out of 5 stars

concierge fitment guide

for most, looking for an atypical fitment. Fitment rep guided me through the entire fitment process using previous orders and fitment guides to guarantee an unusual fitment sizing me up from a 255 to a 275. Met every expectation to a gorgeous set of wheels.

27 October 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

We appreciate the great review, Stan!

Rated 5 out of 5 stars

Customer for life

The people at Fitment Industries were amazing. Everyone I dealt with was professional, knowledgeable and best of all nice. I’m new at modifying my car and they made learning about wheels and different fitments much easier. Customer for life

10 November 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for the great feedback, Ralph! Thanks for choosing us for all your builds!

Rated 4 out of 5 stars

Bad quality inspectors

I would love to do 5 stars, however 2 tires I ordered were out of round and it took almost a month to do the warranty claim for them. When doing the warranty claim I noticed a chip on the top inside of my lip on the rim, presumably due to the tires being stretched maybe something hit it in shipping I’m not sure. It’s fairly large.

6 November 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

AJ - Sorry to hear about the claim. When it comes to warranty claims, we're typically at the mercy of the manufacturer for the process as they offer the warranty coverage. With QA, it's pretty tough to determine a tire out of round without a road force balance or the weight of the vehicle on a tire, hence why these wouldn't have been stopped within the warehouse. We apologize for the headache on this and show that our team has just recently finalized the claim. Please do not hesitate to reach out with any questions about the damage as we'll be more than happy to take a second look into this. Thank you!

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish! Shipment quality top notch!

28 October 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Hector - We appreciate the great review and we're glad to hear we could provide a quality experience!

Rated 1 out of 5 stars

Not trusted

Not trusted.
We purchased a set of wheels. Weeks later they emailed us that the wheels are out of stock. We chose another set....
They sent the wheels to the wrong address. FI had that guy repack the wheels and send them to me instead. Wheels were bad and had to be removed. Rims were didnt fit like the website said. The steering is all off. Had the car shaking soo bad. 3 wheels had lumps on them or something. Not round. They wont refund or credit us after they had us go spend a bunch of money getting the proof. We were never refunded that money or anything. We spent over $600 in alignments, balancing and roadforce proof from tire les schwab. Plus we had to get a new set of tires. After we got the proof. They wanted more proof and pictures of each tires and all. This company is a circus.
We gave them free money for a set of wheels that had to be disposed.
After months of waiting. We told them our situation and all. They made it as difficult as possible.

29 April 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Angel - We're having some difficulty locating an invoice associated with the name in this review so we've reached out via Trustpilot in hopes of getting ore information. As for your order, it sounds like there is quite a bit more at play here. It's incredibly rare for 3 wheels to have some sort of out of round issue. We're wondering if this could be associated with road hazard damage or something similar. Regardless, we're happy to take a second peek into this should you provide contact and order information. Thank you.

Rated 5 out of 5 stars

Best pricing, fast shipping

Best pricing, and fast shipping, great experience!

17 October 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for the great review, Leng! We greatly appreciate you choosing us for your build!

Rated 5 out of 5 stars

Quick service

Quick service, great user interface. Quick and simple shipping. 2nd set of wheels from these folks, will shop again!

20 October 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for choosing us again! We appreciate your feedback on our quick service and user interface.

Rated 5 out of 5 stars

Steve Hamilton AKA “The Wheel Jesus”

Steve Hamilton AKA “The Wheel Jesus”, you handled business & did me right. HUGE selection, great prices, and delivered the right product. I would recommend and will order again myself. Would have bought wheels too, but the 26” TIS 507B have been on Backorder for 6 months. Please make a call and get me a set. Thanks.

21 October 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for the support, Ryan! Sorry about the backorder on those TIS wheels. Production on those larger wheels tend to be a bit slower due to demand. Feel free to give us a ring and we might be able to set you up with a backorder deposit to secure you a set when they do come back into stock. Thanks again!

Rated 5 out of 5 stars

Two thumbs up to Fitment industries

Two thumbs up to Fitment industries. I am very happy with their service.

22 October 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for the great feedback and we're happy to hear we could provide a great experience with our service!

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