Fitment IndustriesReviews 

293
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of products, noting that items like rims and wheels arrive in perfect condition, often without any scratches or dents. The delivery service is consistently praised for being fast and efficient, with many orders arriving earlier than expected and exceptionally well-packaged to prevent damage. Reviewers also commend the customer service for being helpful, professional, and responsive, guiding them through the ordering process and ensuring satisfaction. However, some customers experienced issues with order accuracy, such as receiving incorrect items or incomplete shipments, and occasionally faced delays in delivery or slow communication regarding order status. A few people also mentioned difficulties with finding correct hubcentric rings for their wheels or receiving products with minor imperfections, indicating occasional inconsistencies in quality control.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with their purchases,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times, often... See more

Order

Users describe positive interactions with order, with many reviewers finding the ordering process... See more

Quality

People report positive experiences with quality, with many customers receiving items in mint or flawless... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being this was my first time buying rims online I was a little nervous but with fitment industries guided wheels and tires package it helped me find the exact rims I wanted and what tires I may need.... See more

Company replied

Rated 5 out of 5 stars

I had been looking at a set of Ferrada wheels for a long time but hesitant because of the price. Fitment Industries had a sale on a set i liked and so I pulled the trigger. Got the Ferrada F2. Deliver... See more

Company replied

Rated 5 out of 5 stars

I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole pr... See more

Company replied

Rated 5 out of 5 stars

First time customer here, I have to say that I was impressed with the whole process. Wheels were packed super well and had excellent protection from the bugling carriers which almost always damage my... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

293 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(293)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an excellent experience ordering…

I had an excellent experience ordering wheels and tires from this company. Everything arrived exactly as promised—and even faster than I expected. The packaging was secure and professional, and I was pleasantly surprised to see that everything came already mounted and ready to go.
Fitment was perfect for my 2023 BMW 330i, which made the installation process smooth and stress-free. The wheels look amazing in person, and I couldn’t find a single scratch or dent—everything was in flawless condition.
Overall, I’m extremely satisfied with the quality, service, and attention to detail. I would definitely recommend them to anyone looking for wheels and tires!

22 April 2026
Unprompted review
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Reply from Fitment Industries

We are thrilled to learn that you had a positive experience with us!

Rated 1 out of 5 stars

ordered wheels said it has 1 year…

ordered wheels said it has 1 year warranty. after a month rims got out of shape when i asked about warranty they kindly walked out saying they are third party resellers

1 February 2026
Unprompted review
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Reply from Fitment Industries

Javokhir, the wheels have been reviewed in person by the manufacturer. The 1-year finish warranty would apply if the wheels are peeling or have any defects in the finish. The warranty does not apply to road hazards. These wheels have been tested, and the bend is due to excessive force, e.g., hitting a pothole.

Rated 5 out of 5 stars

Great experience with Fitment when…

Great experience with Fitment when buying my 17” Dekagrams for my 2019 MX5.

Great price, easy site to use for verification of fit, completely intuitive. Delivered early right to my tire shop!

13 April 2026
Unprompted review
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Reply from Fitment Industries

Thank you for choosing us for your build!

Rated 5 out of 5 stars

Rims and tires came in beautiful

Rims and tires came in beautiful ! I was stunned opening them up! They look amazing on the car. Got my lowering springs from them as well and my exhaust. Everything came way earlier than expected! I was super happy with my experience!

3 April 2026
Unprompted review
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Reply from Fitment Industries

Your feedback is highly appreciated. Thank you so much for the review!

Rated 5 out of 5 stars

Always great customer service

Always great customer service. I have purchased wheels and tires and all were delivered quickly

25 March 2026
Unprompted review
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Reply from Fitment Industries

Your feedback is highly appreciated. Thank you so much for the review!

Rated 5 out of 5 stars

My experience was great

My experience was great! Rims were shipped the following day after placing my order. Boxes were in great condition. Shipping was fast from west coast to east coast.

22 March 2026
Unprompted review
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Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

I just can't say enough good things…

I just can't say enough good things about Fitment Industries. When you’re trying to dial in a specific look, their YouTube videos are an invaluable resource for understanding how different setups actually perform and look in the real world.

The customer service is where they truly stand out. I was able to speak to an actual human on the phone to place my order, and he was able to expertly confirm my wheel size and fitment specs. The website is also a goldmine—it offered a huge variety of options and even had photos of my exact vehicle with the specific wheel size I wanted.

To top it off, they even expedited the shipping for me. If you’re an enthusiast who wants to get the right product the first time without the guesswork, this is the place to go. Just amazing all the way around!

27 March 2026
Unprompted review
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Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

Wheel packaging handling and speed of delivery.

The wheels came absolutely perfectly wrapped and look amazing in the car. You can’t beat the prices and the warranty deals were ludicrous. Also the speed at which the items were packed, shipped, and delivered to my apartment was insane considering I ordered everything on a Thursday evening and they came the following week on a Tuesday. Truly impressed.

31 March 2026
Unprompted review
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Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

I want to give a big thank you too

I want to give a big thank you too, Geena fitment industries still delivered the most topknot customer service I’ve ever experienced from any organization, her level of commitment to the customer satisfaction exceeds anything I’ve seen! Great job fitment industries

6 April 2026
Unprompted review
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Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

Received my wheel within 2 days

Received my wheel within 2 days! They also called me seeing if I needed anything else. Exceptional customer service!!! Very polite and wonderful! Highly recommended!!!

9 March 2026
Unprompted review
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Reply from Fitment Industries

Your feedback is highly appreciated. Thank you for the review!

Rated 4 out of 5 stars

Great website to shop/browse

Great website to shop/browse for specific needs for your vehicle but certain items should have a label stating if item is out of stock/backordered so there isn’t any confusion of trying to buy the item. That is mainly my only gripe other than that, customer service representatives were excellent in communication and answering my questions.

1 April 2026
Unprompted review
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Reply from Fitment Industries

Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Vors wheels

Hardest part was picking the wheels,after I finally picked one with tires everything went great and shipping was faster than stated

12 March 2026
Unprompted review
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Reply from Fitment Industries

Thank you so much for leaving us a stellar review!

Rated 5 out of 5 stars

Great selection, price and fast shipment

Ordering was straight forward and prices were the best. I didn't get locked into too restrictive fitment as at a different website. Communication could have been a little better; my wheels and tires arrived a week before the ETA, but I didn't get any email about shipment and just woke up on a Sunday morning to the delivery at the end of my driveway. BUT, everything was very well packaged, no scuffs or scratches, and I am very happy with the results.

22 March 2026
Unprompted review
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Reply from Fitment Industries

Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Best prices and quick delivery

Best prices and quick delivery. I like how the site shows you what wheels fit your vehicle and even shows pictures of what it will look like. Got my wheels installed today and my car looks so much better. 10/10

25 March 2026
Unprompted review
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Reply from Fitment Industries

Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Bought a set of 20 inch pinnacle rims…

Bought a set of 20 inch pinnacle rims with tires mounted and balanced. they sent directions on every step that would happen and what occurred was exactly as they said. Very pleased with the service in my opinion. No damage to anything due to it being packaged very well.

11 March 2026
Unprompted review
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Reply from Fitment Industries

Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

I ordered the wheel and tire package

I ordered the wheel and tire package. I got $200 off. They came mounted and balanced with lug nuts and stickers and a fitment guide 10 out of 10 will shop fitment industries again.

6 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Wheels arrived in like 3 or 4 days in…

Wheels arrived in like 3 or 4 days in perfect condition, smooth process, would buy again!

16 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for the great feedback! We're glad your wheels arrived quickly and in perfect condition. We appreciate your support and look forward to serving you again!

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