FitMe Reviews 

20,995
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 16,159 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the workouts are very easy to follow, noting that clear instructions, helpful video guides, and pleasant music make exercising at home a truly enjoyable daily routine. Customers also deeply appreciate the responsive customer support team, stating that staff members are always kind, ready to listen, and quick to resolve any questions or technical issues. Some reviewers were not happy with certain aspects, mentioning that specific routines felt too intense, physically demanding, or difficult to complete for beginners. Others noted that navigating the digital platform or managing account settings could occasionally present unexpected challenges during use.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the program is easy to follow and very... See more

Product

Users describe positive interactions with product, highlighting well-built and easy-to-follow workouts that... See more

Instructions

People report positive experiences with instructions, finding them very clear, manageable, and easy to... See more

Application

Customers had ambiguous experiences with the app, showing high disagreement among users. Many reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful assistance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As easy as this looks I really feel it when I’m done. And after only one week my clothes are already getting loose fitting. Another thing I appreciate is that it won't allow me to over-do. It forces m... See more

Company replied

Rated 5 out of 5 stars

I have followed the Chair Yoga program for 3 months and have definitely lost inches and become firmer. Easy to follow. I have just started Chair Tai Chi and find it similar to my previous program. I h... See more

Company replied

Rated 5 out of 5 stars

I bought the sitting chair Tai chi program mainly in hope of being able to gain mobility to my hips and back. While I had some success and lost a little weight, unfortunately some of the exercises wer... See more

Company replied

Rated 5 out of 5 stars

I love this app! So easy to get back into an exercise frame of mind. Hop out of bed, set my phone on a music stand and I'm up and going. I've added some additional stretching etc to the program that... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Replied to 99% of negative reviews

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4.7

All reviews

(20,995)

17,448 reviews in the last 12 months

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Rated 5 out of 5 stars
FitMe logo

Reply from FitMe

Hi, Nan!

Thank you so much for sharing your feedback! We’re happy to hear that FitMe is helping you stay accountable and take an active role in your health.

We’re glad to be part of your journey! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

FitMe has a heart and takes care of its…

FitMe has a heart and takes care of its customers 100%. You can trust them. I am 84 and this company is a jewel.

5 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Chuck!

Thank you so much for your feedback! 

We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 4 out of 5 stars

Very challenging

Very challenging. Because of my back infirmities, I found the hopping impossible. Good full body workout.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Johnston!

Thank you so much for sharing your feedback! 

We’re glad to hear that you found the workout challenging and that it gave you a good full-body workout. We’re sorry to hear that some movements, such as hopping, were difficult due to your back issues. 

We appreciate you letting us know and hope you can adapt the exercises to what feels comfortable for you. If you ever need any help, we’ll be happy to assist at support@fitme.expert

Rated 4 out of 5 stars

Double the FitMe App

I have had and been using the FitMe app for over a year now. Even though my weight has remained stable I feel the difference in my balance and well being. I have had issues with the download and the team at FitMe were so helpful. This week I had a charge for renewal which surprised me. I inquired and the team was able to check and clarify the issue. I had apparently purchased on two different accounts, one I do not use. After a couple of emails they cancelled the one I obviously didn’t need and sent out a full refund. The program I use is active until July 2027 so paying for 2 apps was ridiculous. They were very helpful and responded right away resolving my problem quickly and with compassion. I felt like a valued customer and appreciated their assistance.

4 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Janice!

Thank you so much for sharing such thoughtful feedback! 

We’re delighted to hear that you’ve been using FitMe for over a year and that you’re noticing positive changes in your balance and overall well-being. It’s also wonderful to know that our support team was able to quickly resolve the subscription issue and make you feel valued and cared for. 

Your kind words truly mean a lot to us! We’re grateful to have you as part of the FitMe community. 

If you ever need any further help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Day 6

Day 6. I feel like a different person after completing the exercises.

5 September 2026
FitMe logo

Reply from FitMe

Hi!

Thank you so much for your feedback! We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Feel good about my progress

Feel good about my progress. The program is simple and it works well with my schedule. I don’t feel like it is too much for me. And I feel changes in my body. I would recommend this to others.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Leslie!

Thank you so much for your feedback! We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Very professional good very…

Very professional good very informative and very helpful.

5 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Steve!

Thank you so much for your feedback! We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Stretching mainly and making me aware…

Stretching mainly and making me aware of how far I have to go

5 September 2026
FitMe logo

Reply from FitMe

Hi Christian!
We appreciate your positive feedback! It’s wonderful to know you’re satisfied with FitMe. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
Keep going!

Rated 5 out of 5 stars

New experience!

Very relaxed music makes me very calm and comfortable. Not hard but valuable exercise. New experience for me. I like it very much.

5 September 2026
FitMe logo

Reply from FitMe

Hello!
We’re so glad you’re enjoying the calming music and finding the exercises comfortable yet valuable. It’s wonderful to hear that FitMe has given you a positive new experience and that you’re enjoying the routine so much. If you ever need any assistance, feel free to reach out to us at support@fitme.expert.
Keep moving at your own pace and enjoy every session!

Rated 1 out of 5 stars

I'm still trying to cancel this app

I'm still trying to cancel this app. They charged through PayPal for $14.99 on May 15. Then, I tried to cancel the app. On August 13, PayPal shows 2 payments of $109.84, on the same day. I've tried to set my PayPal account with FitMe to Inactive.

5 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hello!
We're truly sorry to hear about your experience. Kindly note that all FitMe subscriptions are set to auto-renew by default to ensure uninterrupted access to your program. The renewal terms and pricing are clearly displayed on the purchase screen before payment and are also included in the confirmation email you receive after subscribing. If you subscribed via our website, you can manage or cancel your subscription anytime in your FitMe account. If you need further help, please contact us at support@fitme.expert with "FitMe.Review 3185319" in the subject line. 
We’ll be glad to assist you as soon as possible!

Rated 5 out of 5 stars

I like the coaching throughout the…

I like the coaching throughout the exercises.The timer and small amout of time for each exercise really helps.

5 September 2026
FitMe logo

Reply from FitMe

Hello!
Thank you for your kind words! We’re happy you’re enjoying FitMe. If there’s anything we can do to make your experience even better, please contact us at support@fitme.expert.
Keep up the great work!

Rated 5 out of 5 stars

Freedom from pain of stiffness

Freedom from pain of stiffness
Return to positive mind set

5 September 2026
FitMe logo

Reply from FitMe

Hi Larry!
We appreciate your positive feedback! It’s wonderful to know you’re satisfied with FitMe. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
Have a great day!

Rated 5 out of 5 stars

Not getting quite right but I'm getting…

Not getting quite right but I'm getting there

4 September 2026
FitMe logo

Reply from FitMe

Hi Tony!
Thank you for the feedback. Getting the movements just right can take a little practice, so it’s great to hear you’re sticking with it! Focus on your own pace and progress rather than perfection. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
Keep going—you’re getting there!

Rated 5 out of 5 stars

I like it

I like it. It’s not too much for me starting out

4 September 2026
FitMe logo

Reply from FitMe

Hi Grace!
Thank you for the positive feedback! We’re thrilled you’re enjoying FitMe. If you ever need any assistance, feel free to reach out to us at support@fitme.expert.
Keep going!

Rated 5 out of 5 stars

Good progression

Good progression. Just the right time. Feel I’m doing ok

4 September 2026
FitMe logo

Reply from FitMe

Hello!
Thank you for the positive feedback! We’re thrilled you’re enjoying FitMe. If you ever need any assistance, feel free to reach out to us at support@fitme.expert.
Cheers!

Rated 4 out of 5 stars

I like the timing and the profiling

I like the timing and the profiling. It helps correcting posture

4 September 2026
FitMe logo

Reply from FitMe

Hi Mary!
We appreciate your positive feedback! It’s wonderful to know you’re satisfied with FitMe. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
Keep going!

Rated 5 out of 5 stars

I am very happy with my experience with…

I am very happy with my experience with FitMe and especially with their customer support.

I had a technical problem with my account and was unable to access my exercises after completing 26 days of the program. Although it took some time and several messages to resolve the issue, the support team was patient, kind and continued to help me until the problem was finally solved.

My program was reset and everything is now working perfectly again. I was also very pleased that they extended my subscription so I would not lose the time I had paid for.

I really appreciate their effort and willingness to find a solution. I am happy to be able to continue with my exercises and I am looking forward to seeing the results over time.

Thank you to the FitMe support team for your help and for taking care of your customers! 🌷

4 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi Sandra!
Thank you for sharing your experience. We’re so glad our Support Team could help resolve the technical issue and restore access to your program. We understand how frustrating it must have been to lose access after 26 days, and we’re happy we could find a solution and extend your subscription so you wouldn’t lose the time you had paid for.
It’s wonderful to hear that everything is working again and that you can continue your routine with confidence. 
Our Support Team is always here to help, and we’re wishing you continued progress and enjoyable workouts ahead!

Rated 5 out of 5 stars

FitMe evaluation

The FitMe app is very easy to use. It opens quickly and lets me know which day interval I’m on. I really like how the chair yoga instructor walks through each exercise at the same time it is being demonstrated. I signed up for 3 months and will sign up again when this round is up.

4 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi Pam!
We’re delighted to hear that FitMe is easy to use and that the daily guidance helps you stay on track with your program. It’s great that you’re enjoying the Chair Yoga sessions and finding the instructor’s demonstrations and guidance helpful. We’re especially happy to hear you’re already planning to continue after your current three-month program. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
Wishing you many more enjoyable workouts ahead!

Rated 4 out of 5 stars

Its nice for my body and mind

Its nice for my body and mind. I have polyomalgia revmatica and hopefully it will help for my ill shoulders and hips

4 September 2026
FitMe logo

Reply from FitMe

Hello!
We’re glad to hear that FitMe feels good for both your body and mind. We hope the gentle, manageable routines help you stay comfortable and support your movement at your own pace. Remember to listen to your body and avoid any exercises that cause discomfort. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
We’re wishing you enjoyable sessions and steady progress with your routine!

Rated 5 out of 5 stars

All good

All good
Tnks

4 September 2026
FitMe logo

Reply from FitMe

Hello Dejan!
We’re pleased that you’re using FitMe. For any questions or issues with FitMe, feel free to contact us at support@fitme.expert. 
We’re here to assist you!

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