DPD had heavily damaged my parcel, but they quickly resolved the issue. Will be shopping here again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently I ordered 7 products. Unfortunately one of them had shorter date. Exchange process is a bit complicated. Customer service answers slowly, u need to print ur own label and find drop off point... See more
Ordered for the first time with them, and really happy with whole experience. Prices are really good, you can find something on offer, decent selection of products and most importantly they support tr... See more
My favorite place to get fit foods! I love FitCookie as it provides really good supplements and fitness foods. What I especially appreciate is that the fit products and foods there do not have added s... See more
Company details
Written by the company
Healthy Foods | Sports Nutrition & Supplements | Bodybuilding
Contact info
15 West Street, RG1 1TT, Reading, United Kingdom
- +44 0118 957 4680
- sales@fitcookie.co.uk
- fitcookie.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service another time 5 stars
Lovely and expert people.
Lovely and expert people.
They are the best for any fitness supplements and vitamins
Great communication and products and…
Great communication and products and fast delivery
Good service
Good service, offered an alternative flavour to my normal choice as stock was out
Excellent service
As a uni student I don’t have time to research thoroughly into nutrition and weight gaining, I walked into fitcookie Reading and 30 mins later I had a great understanding of what it’s going to take me to reach my desired goals and weight.
Good and on time as usual
Im very pleased with service they…
Im very pleased with service they giving.
Always quick delivery.
Very recommended
Amazing fast service!
As per usual an excellent service!
As per usual an excellent service!
Absolutely love this shop as it's the only one who has such a huge range of my favourite products from my favourite company. Can't find them anywhere else in those prices. Plus the staff is really nice and I got a little gift in my parcel with this order. That little peanut paste pocket made my day! And somehow you managed to get my favourite flavour too (do you have some kind of oracle in a warehouse? :P)!!
Shame those peanut paste pockets are not sold in your physical stores as I went to grab more (awesome treat/snack for work tbh). May be something to consider implementing in the future?
Btw, thanks for the leaflet with list of physical stores in UK, I didn't even realise I had one few miles away :)
Within seconds of walking through the…
Within seconds of walking through the door I was approached by one of the staff whom helped me find the products I was looking for, and was very knowledgeable of all the products.
Honestly this place has it all
Honestly this place has it all. Gabriel (he looks a bit like Dave Batista ngl) has been so helpful and has given me more knowledge on which supplements to take but very helpful with my needs. Will deffo come here again and again and again….
Absolutely brilliant the staff are…
Absolutely brilliant the staff are amazing and there knowledge on everything they sell is excellent
The site has a wide range of products.
The site has a wide range of products.
I ordered supplements recently and they arrived really fast and was all correct. Communication great, amazing dedication.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








