FitCoach Reviews 

4,649
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Shock horror after my review a day ago, i get same AI generated reply in my inbox today. If you refund me on 30th August, how does my bank FK up repayment 21 days later. So my bank have now acclerate... See more

Company replied

Rated 5 out of 5 stars

I like the fit coach app, I use it almost daily. (Hence the 5 rating). I do have some suggestions for the developer. 1. Don’t lock us in to plans made up by the company. I am on the weight loss... See more

Rated 5 out of 5 stars

Huge difference maker for me. I started three years ago with the FitCoach as I was having shoulder issues and knew I needed to stretch. Little did I know that the stretching routine daily would help m... See more

Rated 1 out of 5 stars

Warning! This is a terrible app. Beware about signing up for the 1 month trial! Even if you decline their offers to extend the membership they will charge you the following month full price. When... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

FitCoach was created to make fitness accessible and effective for everyone. Our app offers a wide range of home-based workouts and stretching plans designed to fit your personal goals and lifestyle. Whether you're looking to tone your body, improve strength, or increase energy, FitCoach provides personalized workout plans that deliver visible results in as little as 7–30 minutes per session. We believe fitness should be simple, enjoyable, and achievable, empowering users to take control of their health from the comfort of their own homes.


Contact info

3.2

Average

TrustScore 3 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(4,649)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Sessions really easy to follow .There…

Sessions really easy to follow .There are a lot of really helpful sections to this app..food planner lots of various exercises to build into a perfect exercise programme tailored to you also follow your progress and many many reminders to get your exercise done for the day..really would recommend

18 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, thank you for the kind words! We are super excited to hear that you had such a great experience using our app 🙌

Rated 5 out of 5 stars

Trust the process

I've only been doing it for 2 days. At 1st I thought that maybe I made a mistake. The exercise seemed very simple. After the 2nd day, although it still seems easy. The exercise was a little more intense. I can't wait to try the different exercises in the days ahead.

17 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, happy to see you here! Keep it up!

Rated 5 out of 5 stars

Easy to follow

Very easy to follow. The timer really helps. Enjoy the video

17 March 2024
Unprompted review
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Reply from FitCoach

Hi, your review is extremely motivating! Thank you for your kind words.

Rated 5 out of 5 stars

Fight with stubborn belly

The exercises are designed to help you.
Hope my body and my stubborn belly will be deafened 😉

17 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thanks for the comment! Your commitment is inspiring 🙌

Rated 1 out of 5 stars

I also signed up for a "free" trial

I also signed up for a "free" trial. I cancelled after a two weeks for 2 reasons: 1) I do not have the equipment to participate in many of the exercises; and 2) I do not have an apple watch to track the steps so it only works if I carry my phone around, which is not possible. So I cancelled through apple and then I cancelled on the app. FitCoach came back and charged me $30.99, then I saw my account and realized that I had been charged for the "free" period when I signed up. BEWARE. It could be a really great app, but they need to address these issues, especially the false advertisement of "free", and the problem with continued charges after cancellation.

16 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, thank you for taking the time to share your thoughts!

Rated 3 out of 5 stars

My balance on the exercises was giving…

My balance on the exercises was giving me problems.

14 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi! If you need more information to discover our app's full potential, please email our support team, who will be happy to guide you through using it. You may use the contact details in the app description. Thanks!

Rated 2 out of 5 stars

I signed in with the first month of…

I signed in with the first month of trial and then they kept charging me every month even when I deleted my account.

15 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi there, Cesar - thank you for sharing your feedback! I noticed your comment about the auto-renewable plan and wanted to provide some clarification. The reason you were charged when the new billing period started is because of our auto-renewal feature, which is designed to ensure uninterrupted service. We aim to make our billing process as transparent as possible, which is why you'll find all essential details available on the payment screen prior to purchase. If you have further questions or need more details, our dedicated Support Team is available to assist you. Please don't hesitate to reach out!

Rated 5 out of 5 stars

Great exercise lesson

Great exercise lesson, simple and easy to follow.

11 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thanks for allowing us to be a part of your fitness journey 🙌

Rated 4 out of 5 stars

Great app

Easy enough to set up. Clear instructions and work outs. Ideas and recipes for healthier eating. Really enjoying getting active again with this app

11 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Leanne, thank you for taking the time to share your thoughts!

Rated 5 out of 5 stars

I enjoyed the workout and look forward…

I enjoyed the workout and look forward to tomorrow. I’ll probably do this workout before my spin classes after today.

11 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi there, thanks for giving us the opportunity to help you achieve your goals 🙌

Rated 4 out of 5 stars

This is a great product but it isn't for me

This is a great product but it isn't for me. At times, it was too strenuous for me. Maybe at 69 years of age, this type of exercise isn't for me. I also cannot devote any time to the exercises as we have a new granddaughter staying with us

11 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thanks for allowing us to be a part of your fitness journey 🙌

Rated 5 out of 5 stars

For the beginning

For the beginning, I would say that I am glad with the exercises and plan . It seems very easy and useful, in the same time. Thank you very much!I am enjoying it!

10 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey Nicoleta, we appreciate your review and your time!

Rated 5 out of 5 stars

Great Workout

Easy to follow directions and ease of keeping up with the instructor and workout

9 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, thank you for your feedback - it gives us motivation to keep improving!

Rated 5 out of 5 stars

It was good bit difficult for me as I’m…

It was good bit difficult for me as I’m recovering from a broken left arm and left foot (5months post injury) but I think I will feel the benefit with improving my muscle strength. Slow and steady wins the race as they say

8 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thanks for your review! We're super excited to have you on board 🙌

Rated 1 out of 5 stars

Holy crap what a terrible company

Holy crap what a terrible company. I tried emailing them to ask quesitons and no one gets back to me. I have a number I tried to call to no avail. Their return emails say sorry but we are busy with other customers and we are experienceing higher demand. Well if they can't service me to get me as a client, how will they help me once I pay.

1 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Matt, thanks for sharing your feedback! Sorry to hear that the app didn't meet your expectations.

Rated 1 out of 5 stars

Warning - Don't sign up!

Warning! This is a terrible app. Beware about signing up for the 1 month trial! Even if you decline their offers to extend the membership they will charge you the following month full price. When I contacted customer service to cancel and get a refund they refused. Be warned to read all the fine print, very difficult to find how to cancel subscription just don't sign up! The program was basic and not motivating

4 March 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Melanie, thank you for taking the time to share your thoughts!

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