First Steps First Aid  Reviews 91

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I attended the brilliant grandparents paediatric first aid training that Charlotte ran. Like most grandparents we wanted to be as knowledgeable as possible before looking after the baby. Charlotte c... See more

Rated 5 out of 5 stars

The CPR training used displayed slides and practice on a dummy to show us how to use chest compressions, short breaths and the listening for patient responses/feeling for breathing to help a casualty.... See more

Company replied

Rated 5 out of 5 stars

By far the best First Aid course I’ve attended. The trainer made me feel relaxed and comfortable to ask any questions or go into more depth. She was extremely knowledgeable and approachable throughout... See more

Company replied

Rated 5 out of 5 stars

FSFA were fantastic. Very informative whist making the information easy to digest with visual slideshow and lots of demonstrations. Jess made the day fun and was open to any and all questions... See more

Company details

  1. First Aid Station

Written by the company

First Steps First Aid provides expertly led first aid training for both businesses and childcare providers. Founded by Charlotte, Specialist Paramedic and Mum of 2 girls. Our courses are taught by paramedics with years of experience providing engaging, relevant and practical courses for your employees. Make your workplace a safer place and easily meet HSE regulations with our leading first aid courses. Our courses for professionals working with children such as Level 3 Paediatric First Aid and Level 2 Safeguarding are CPD accredited and meet OFSTED standards. First Steps First Aid is proud to be regulated by the First Aid Industry Body and are pleased to be able to offer the "In Safe Hands" award for childcare providers. First Steps First Aid prides itself on being able to offer friendly, welcoming and high quality first aid training for those looking after our next generation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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Rated 5 out of 5 stars

I attended the brilliant grandparents paediatric first aid course.

I attended the brilliant grandparents paediatric first aid training that Charlotte ran.
Like most grandparents we wanted to be as knowledgeable as possible before looking after the baby.
Charlotte covered everything in an informative, but empathetic manner and was very happy to answer questions and allay any fears we had. Everything was explained and that practised on size appropriate dummies. I can’t recommend this course enough.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent training course

Excellent training course - Jess was brilliant. Really detailed and bespoke information relevant to people's different areas of work. Took time for questions and gave in-depth answers. Was given information and techniques that have never been shared before on other courses. Would highly recommend.

11 August 2025
Rated 5 out of 5 stars

Parent & Baby first aid

Met Jess at a summer fair and discussed the opportunity of a training session. It was very easy to get booked in and it was a lovely relaxing friendly lesson with Jess & Mollie.
We were able to bring the baby’s with us and was a calm environment.
Would definitely recommend to friends and family and would return in future

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I attended the Paediatric First Aid course which was a comprehensive well led course with a lot of real world experience and accessible teaching

I highly recommend the course and First Steps First Aid

18 July 2025
Unprompted review
Rated 5 out of 5 stars

This was the best first aid course I…

This was the best first aid course I have been to. The trainer Jess was brilliant, very welcoming and made sure everyone felt at ease and comfortable to take part in the practical assignments. Jess was extremely knowledgeable and delivered the course in manageable sections, checking our understanding throughout.
The whole process from booking, completing the online learning and through to the practical learning was very well done.
I would recommend to anyone looking to complete first aid training.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Jess was a great instructor

Jess was a great instructor, made me feel.relaxed and at ease with performing practical assessments. Her knowledge and delivery of the course was great always asking if we had questions and responding to them with an in depth answer bever leaving left unsure.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

First Aid

The course was so well delivered by Jess. The content and pace was just right and Jess made me feel at ease when demonstrating the practical activities. I feel much more confident and knowledgeable :)

14 May 2025
Unprompted review
Rated 5 out of 5 stars

First Aid at Work Refresher

I recently completed a workplace first aid course led by Jess, and it was excellent. Jess was clear, engaging, and made the content easy to understand. The practical sessions were well run, and she gave helpful, constructive feedback. I left feeling much more confident in my ability to handle an emergency. Highly recommend, especially with Jess as the facilitator.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Great first aid for infants session

Great session via Home Start. Super friendly, non-judgemental and knowledgeable. Created the session around what people wanted to know about. The trainers are paramedics and delivered the latest guidance on first aid mainly for infants but covered older children and adults too.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great course

Friendly, informative staff. Very useful skills learnt that hopefully I won't need to use but now feel empowered to do so.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience!

The trainer Jess was very friendly and delivered the course material in a friendly and informative way which made the day wizz past. She also answered all of the questions I had throughout the day and explained the reasons behind any changes in practice since the last time I completed a first aid course. This really helped me to understand the reason for changes while educating me on the up to date first aid practice.

I am coming away for the course feeling confident in my knowledge of first aid and I will definitely be sending more of my team to complete this course with first step first aid.

I would definitely recommend this course to anyone that needs to be a workplace first aider or even just for person education.

9 May 2025
Unprompted review

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