Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... See more
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We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... See more
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Professional logistics company. I usually deal with Dan who is always happy to help and look for best shipping option for me. He always ensure everything is sorted before goods are collected. Help... See more
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What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... See more
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Company details
- Freight Forwarding Service
- Business to Business Service
- Courier and Delivery Service
- Courier Service
- Logistics Service
- Shipping Company
About Firstpoint Logistics
Written by the company
Firstpoint Logistics: Learn why businesses that choose us, stay with us
Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.
At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.
We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.
Logistics powered by our own technology
Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.
That is why we have developed our own technology platform, Onepoint.
Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.
Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.
Built around service and expertise
Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.
Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.
Support is available 24 hours a day from real people who are focused on solving problems before they become issues.
Why businesses stay with Firstpoint
- One dedicated logistics partner for all delivery requirements
- Real-time tracking, live ETAs and instant proof of delivery
- Complete visibility through the Onepoint logistics platform
- Access to a partner fleet of more than 80,000 vehicles
- 24/7 support from experienced logistics specialists
- BIFA-trained experts who understand complex logistics requirements
- Proactive communication and reliable delivery performance
Our vision
Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.
By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.
And that is why businesses that choose Firstpoint stay with us.
Contact info
A&W Building, Quays Marina, Portishead, BS20 7DF, Bristol, United Kingdom
- 0345 0303 777
- operations@firstpointlogistics.co.uk
- firstpointlogistics.co.uk
Firstpoint Logistics
5.0
Excellent
334 reviews
Asks customers to review
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First Class Service
FirstPoint logistics gave us a fantastic service (from the first phone call to the POD), and we would not hesitate to use them again.
15 June 2022
Unprompted review
Reply from Firstpoint Logistics
Thank you for your glowing words, i will be sure to pass your praise onto Liz and Dan who assisted you with your booking.
Fantastic company!
Great company and used many times to deliver to our commercial customers. Any issues have been dealt with so quickly with fantastic personal service, which gives us complete peace of mind.
27 April 2022
Unprompted review
Reply from Firstpoint Logistics
Thanks Alan for you lovely review.
All good,Above and beyond
1 April 2022
Reply from Firstpoint Logistics
Thank you kindly for your review, hope to work with you again in the future.
I would like to congratulate Katie the…
I would like to congratulate Katie the manager for her outstanding work ethic and professional manner received when dealing with her. Katie is a credit to Homeferris House and Firstport as nothing is ever a problem when she is called upon. We always find our experiences when staying at Homeferris exceptional and made even nicer by the clean guest room and friendly nature of all who live there.
31 March 2022
Unprompted review
Great service
Great service, one slight downside was that the engineers were delayed but there isn't much you can do about the traffic!! :)
29 March 2022
Reply from Firstpoint Logistics
Hi Bronya, Thank you for your review, I am sorry to hear that your engineer was delayed, we endeavour to get to all our deliveries in the times stated unfortunately circumstances out of our control effect this. Thank you for understanding and look forward to working with you again.
Very good service
Very good service. No waiting.. no generic email replies.. very efficient, and I'd recommend this company to anyone.
25 March 2022
Reply from Firstpoint Logistics
Thank you Liz for your lovely review, look forward to working with you again in the near future :)
First Job for Genpower
First time dealing with the team at First Point, excellent communication from start to finish! Highly recommended
17 March 2022
Reply from Firstpoint Logistics
Thank you for your lovely review, we look forward to working with you again in the future
Reply from Firstpoint Logistics
Thank You Jon, i will pass on your thanks to Dan, he will be pleased.
This was the first time we had used…
This was the first time we had used First Point Logistics as we havent been able to send samples into EU since Brexit. The process was smooth and timely and Amanda in the office was on point with ensuring the shipment was tracked through to destination. Great to know that now we have a trusted supply route for this type of delivery.
Many thanks for all your assistance.
Julia
17 February 2022
Reply from Firstpoint Logistics
Thanks Julia,It always nice to hear that our customers are satisfied with the service we provide, look forward to working with you again in the near future.
Very efficient service
Very efficient service, the driver was helpful and friendly. I will definitely use Firstpoint Logistics in the future.
17 February 2022
Reply from Firstpoint Logistics
Thank you Zilah for your lovely review, look forward to working with you again in the future.
Great service overall and helpful…
Great service overall and helpful advice along with the process. Shipment arrived quickly and in great shape with clear pricing which was helpful for planning.
26 January 2022
Reply from Firstpoint Logistics
Thank you for your review, we look forward to working with you again in the future for all your shipping requirements
Fantastic!
Super impressed by how fast they responded and were able to organize the courier so fast. Gave updates for each stage and delivered on time if not early.
13 January 2022
Reply from Firstpoint Logistics
Thank you for your lovely review, we look forward to continuing working with yourselves.
Great response time to enquiries
Great response time to enquiries, knowledgeable, helpful & polite staff, prices are very competitive. Good communication and proactive in updates, all round a very positive company to work with.
6 January 2022
Reply from Firstpoint Logistics
We love working with you guys! we strive to give the best possible customer service.
Fast friendly on time and efficient
Fast friendly on time and efficient. Very good service.
5 January 2022
Reply from Firstpoint Logistics
Thank you Gaye, your feedback is very much appreciated.
Reply from Firstpoint Logistics
Thank you Hayley, look forward to working with you again.
Highly recommend!
FirstPoint Logistics blew me out of the water! Excellent service, operations' Amanda was friendly and prompt to reply to all my questions (I had many!) and the collection/delivery was good was bang-on, punctual. Will definitely use it again and would highly recommend them for everyone moving large loads/ pallets of products.
16 December 2021
Reply from Firstpoint Logistics
Thank you for your glowing review Mariane, it really means alot to us when we receive such positive feedback, please give us a call/email when you require your next shipment, we will be delighted to work with you again.
We made a short notice request to…
We made a short notice request to collect and deliver on same day.
very successful day.
really good service
Thank you
6 December 2021
Reply from Firstpoint Logistics
Thank you Steve for your lovely review. Look forward to working with you again in the future.
Repeat customer, always efficient and reliable.
Have used multiple times for client package collections and our own deliveries. Always a pleasure to deal with, with requests speedily organised and handled. Would recommend.
3 December 2021
Unprompted review
Reply from Firstpoint Logistics
Thank you for your lovely review, it is always a pleasure to receive such good feed back for our hard work :)
Received an email what time collecting
Received an email what time collecting, Driver arrived 15mins early no problem, was very polite. Goods arrived at destination 2 hrs later. Brilliant service. Definitely use again.
3 December 2021
Reply from Firstpoint Logistics
Thank you for your lovely review, we are very glad you were happy with the service we provided, look forward to working with you again in the near future
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