First Financial Intermediaries Ltd Reviews 370

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great dea... See more

Company replied

Rated 5 out of 5 stars

Mark was the mortgage adviser for our first house purchase and he made it an incredibly smooth process! Always happy to answer our questions, and responses were quick and easy to understand. Very impo... See more

Company replied

Rated 5 out of 5 stars

Great service as always from Mark and Natasha! Helped us complete on our rapid purchase with porting our mortgage and increasing our life cover. Swift responses to all queries and enabled us to get an... See more

Company replied

Rated 5 out of 5 stars

Both Simon Ryder and Kate Leake were nothing short of outstanding - they were the only broker that could get the financing needed. They think outside the box and come up with solutions to meet my... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker
  4. Shareholder Protection Company

Written by the company

Specialist Mortgage Advisers. We have been providing our clients with unbiased mortgage advice and unrivalled service since 1997. We offer a wide range of finance products and services for both personal and corporate clients, we also offer advice on the full range of life and critical illness products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

370 reviews

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Rated 5 out of 5 stars

Excellent service from Simon and Kate at First Financial Intermediaries Ltd

We have been using First Financial Intermediaries Ltd for over 16 years, starting with our first purchase in 2006 and more recently we approached First Financial Intermediaries Ltd again in 2022 to help secure a mortgage for a new home. Simon and Kate were excellent! They both handled the entire process incredibly efficiently and kept us up to date frequently. Also they were always on hand to answer questions as and when required. People always say buying a house is a stressful experience (and it is!) but Simon and Kate made the mortgage part of the process seamless for us. We would thoroughly recommend Simon and Kate from First Financial Intermediaries Ltd to anyone who needs a mortgage or financial advice.

4 June 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Chetan, it was an absolute pleasure working with you, we are so pleased we found you a mortgage deal that accommodated your needs. Enjoy your new home! Simon, Director and Kate, Client Relationship Manager.

Rated 5 out of 5 stars

Due diligence and excellent customer support

I have been extremely impressed at the diligence and support I received from Eloise in handling my re-mortgage. The process was begun by Thomas earlier this year and I assumed that would ensure that all would be dealt within a timely fashion by the acting solicitors but this was not the case. My last contact with them was in March '22 and despite attempts to contact them that was the last I heard from them until Eloise followed up on what had happened. Though I have had one recent email from the solicitors all my updates and contact has been through Eloise. Her diligence and prompt communications with me and the solicitors made sure the re-mortgage happened on time. Without her input I am not convinced the re-mortgage would have happened by May 31st.

1 June 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd


Thank you Thomas, it has been a pleasure again helping you with this remortgage.
I look forward to working with you in the future
Please do feel free to pass my details on to any friends or family. Thomas, Adviser and Eloise, Client Relationship Manager.

Rated 5 out of 5 stars

Excellent service

31 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you very much for your review, Haris, Operations Manger.

Rated 5 out of 5 stars

Excellent service from Mark and Zoe!

Mark and Zoe were excellent - they made the process of buying our first house so easy. We were expecting a lot of stress (as have heard it is stressful buying a house) but everything was taken care of. Communication was spot on and always on hand to help with any questions we had. Would 100% recommend them, 10/10!

31 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your review, Emma. It was a pleasure to help you with your first purchase and we wish you all the happiness in your new home. Mark, Adviser and Zoe, Client Relationship Manager.

Rated 5 out of 5 stars

Both Simon Ryder and Kate Leake were…

Both Simon Ryder and Kate Leake were nothing short of outstanding - they were the only broker that could get the financing needed. They think outside the box and come up with solutions to meet my needs.

Their network and broader advice stands them out from the pack and their perseverance in getting the deal done was cruical.

Highly recommend.

24 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Its always our pleasure working with you Paul. All the best with your self-build, we have no doubt it will be a beautifully built home! Simon, Director and Kate, Client Relationship Manager.

Rated 5 out of 5 stars

Great for Self employed / non-standard income clients

Simon & Kate cannot be recommended high enough. They understand the troubles and problems lenders create for self employed people and work with you and them to get a solution where other brokers give up and go on to someone else who is easier.

If you're self employed or have non-standard income, certainly get in touch with them.

24 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you very much Alexander! It was our pleasure to work with you and I am glad we got there eventually and you can look to move into your new home very soon. Simon Director and Kate, Client Relationship Manager.

Rated 5 out of 5 stars

Thomas is a great professional

Thomas is a great professional, very efficient and relevant.
I encourage everyone to deal with him. `Thank you Thomas for making our dream reality!

19 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you Radwan, it was a pleasure helping you both purchase your property together.

I wish you both all the luck for the future

Please feel free to pass my details on to any friends or family. Thomas, Adviser.

Rated 5 out of 5 stars

Great service!

Thomas and Eloise ensured that our mortgage application was dealt with efficiently, and were extremely patient and reassuring during a long process. Thank you First Financial!

17 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you Ivor, it was a pleasure for myself and Eloise assisting you with your purchase, for your new family home. Thomas, Adviser and Eloise, Client Relationship Manager.

Rated 5 out of 5 stars

New Mortgage

I used First Financial for the purchase of a new property, Thomas my consultant was very helpful and informative throughout the process.

16 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you Neelam, it was a pleasure assisting you with the purchase of your new home, and assisting with life cover.
All the best for the future. Thomas, Adviser.

Rated 5 out of 5 stars

Great Service

I used first financial to get a mortgage for my home and the service was excellent. Mark and Zoe were both very efficient with the entire process and went the extra mile to ensure it was as smooth as possible.

12 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Glad we could help you with your purchase George and look forward to working with you again soon. Mark, Adviser and Zoe Client Relationship Manger.

Rated 5 out of 5 stars

Always responsive and found a great…

Always responsive and found a great deal for us

10 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your review Mark. We wish you all the happiness in your new home. Mark, Adviser.

Rated 5 out of 5 stars

We have a very good experience with…

Excellent service from Simon Ryder and Kate Leake from First Financial Ltd in finding a good mortgage for our new house. They were thorough and professional throughout the process and good us the best deal. We have no hesitation in recommending them.

8 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you very much Sunit! We hope you and your family enjoy your new home. Simon, Director and Kate, Client Relationship Manager.

Rated 5 out of 5 stars

Top level service

First Financial Intermediaries has helped us vehemently in the process of property purchase. They have tremendous hands on expertise and client focus. I would not hesitate to use the company again in the future. I also would like to thank Thomas Pratchett for his amazing contribution.

6 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind words, it has been a pleasure assisting you with this and I look forward to working with you in the future. Thomas, Adviser.

Rated 5 out of 5 stars

I have had a pleasure of being served…

I have had a pleasure of being served by advisor - Thomas Pratchett. He is a highly customer-centric professional with excellent market knowledge. I would recommend anyone to work with Thomas on property projects. Thank you Thomas for your help.

6 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you Vladimir, I enjoyed assisting you with purchasing your first investment property and look forward to working with you in the future. Thomas, Adviser.

Rated 5 out of 5 stars

One of the best service you can get

One of the best service you can get. From the start of the mortgage application Steven Bourke understood exactly what I need. Steve is really passionate and professional. Will definitely recommend to my friends and family.

6 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Many thanks for taking the time to leave such a kind review! It was our pleasure to help and we look forward to working together again in the future! Stephen, Advisor and Max, Client Relationship Manager.

Rated 5 out of 5 stars

Kate and Simon were fantastic in…

Kate and Simon were fantastic in helping me with my first shared ownership property.

6 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

We hope you are enjoying your new home Liam! Simon, Director and Kate, Client Relationship Manager.

Rated 5 out of 5 stars

First time buyer mortgage advice

Simon and Kate helped with putting our mortgage in place. They were very quick and efficient with getting a mortgage offer, after discussing all the options that was available to us under different scenarios whilst ensuring we got a great deal on our mortgage. Would highly recommend First Financial for mortgage advice or for any financial advise.

6 May 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you very much Jitesh, we wish you both the best with your new home! Simon, Manager and Kate, Relationship Manager.

Rated 5 out of 5 stars

Equity Release application.

We recently took extra Equity on our property and the the help we had from Simon Ryder and Kate Leake at First Financial was exceptional. All the work applying for our application was handled very professionally and they were both very informative and reassuring, highly recommended.

6 May 2022
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you very much Geoff it was our pleasure! Simon, Director and Kate, Client Relationship Manger.

Rated 5 out of 5 stars

Excellent service

We were referred to Firstfinancial by our financial advisor based in London. From the initial contact until completion of our re-mortgage both Simon Ryder and Kate Leake have given us excellent service, not only finding us a great deal in terms of both interest rate and portability of the mortgage but also keeping track of all the parties involved.

6 May 2022
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Peggy thank you for the lovely review, it was a pleasure to work with yourself and Roger! Simon, Director and Kate, Client Relationship Manager.

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