Firstdownfits Reviews 

2
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TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Customer Service

I ordered a shirt and, unfortunately, when it arrived, the image was messed up. I was super disappointed and honestly pretty sad about it. 😞
I went back to my emails and saw that the company had asked how my order was. Thinking it was just an automated email that nobody would actually read, I replied while I was upset and said, “My shirt looks like shit!” 😂
To my surprise, I actually got a response! They apologized, asked me to send a picture of the shirt, and as soon as I did, they immediately sent me a replacement. I didn't even have to go through the hassle of shipping the original one back!
They emailed me the new shipping information, and when my replacement arrived, the image was PERFECT! 🙌 The quality of the shirt material is also really great.
I am beyond impressed with their customer service! They could have made the process difficult, but instead they took care of the problem quickly and made it right.
I will DEFINITELY be ordering from them again! ❤️
Amazing product + AMAZING customer service = 5 STARS all day long! ⭐⭐⭐⭐⭐

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I ordered a T-shirt from this company - I was saddened that it arrived with a hole along the seam. I was worried that it would be a hassle to return, but once I provided a photo of the defect, they quickly sent me a new shirt. They responded quickly despite far different time zones and it was not a hassle. The shirt is FANTASTIC and the experience matched. Thanks to Firstdownfits!

16 April 2026
Unprompted review

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