FirstClassFlyer.com Reviews 

139
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

FCF is a truly invaluable resource that helps avoid overpaying for flights and hotels. I caught a BIG saving on a flight to Australia. The information put out is useful and timely.

Rated 5 out of 5 stars

Love this newsletter and all of the regular, between-newsletter email updates. Their widget is really helpful in being sure you catch all the many updates they have. I've always saved at least the c... See more

Company replied

Rated 5 out of 5 stars

I've been very happy with First Class Flyer. It's like having a personal travel consultant in your back pocket helping you find the best travel deals out there. I've found many routing tips that has... See more

Rated 5 out of 5 stars

FCF is the ticket to thousands, and I mean thousands, of dollars off EACH business or first class international RT flight. They also provide context and theory writings that help change your thoughts... See more

Company details

  1. Travel & Vacation

About FirstClassFlyer.com

Information provided by various external sources

While new to the Trustpilot Review Party, First Class Flyer (FCF) has been the global leader in creative ticketing strategies for ambitious premium travelers since August 1996.

FCF also was the first to launch a premium fare alert and mileage-ticket availability service over a decade ago.

Most of FCF's special premium airfares, miles availability alerts and surveys, and ticketing strategies are unavailable anywhere else.

FIRST CLASS FLYER MEDIA REVIEWS...

"The best resource I know for free & purchased upgrade ‘tricks’ is FirstClassFlyer.com"
--The New York Times


“Bennett shares all manner of upgrade secrets and strategies … fly in business class for the price of coach.”
--Conde Nast Traveler


"The insider site."
--Departures Magazine


"An exclusive website … finds reduced fares and free upgrades."
--Four Seasons Resorts Magazine

Contact info

4.2

Great

TrustScore 4 out of 5

139 reviews

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4.2

All reviews

(139)

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Rated 1 out of 5 stars

First Class Fraud

I tried First Class Flyer membership 4 years ago and wasn't impressed, so I cancelled my subscription shortly after starting. Ever since I've had problems with random charges from them on my credit card. I just had to turn in a fraud claim and cancel my card do to a $297 charge. Be very careful.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

have been a subscriber for years

have been a subscriber for years. Always appreciate the info offered in the FCF.....look forward to its arrival every month and using some of the possibilities offered. Hope all of you keep up the good work and good info..thanks!

19 December 2024
Unprompted review
FirstClassFlyer.com logo

Reply from FirstClassFlyer.com

Much thanks for your business over the years and kind success story.

Rated 5 out of 5 stars

Been a member for almost 10 years

Been a member for almost 10 years, absolutely embrace the concept of “Opportunity Travel”. We average two trips to Europe a year and never pay more than $2500@ for Business Class.

26 February 2024
Unprompted review
FirstClassFlyer.com logo

Reply from FirstClassFlyer.com

A member of FCF for 10 years, wow! Much thanks for your business and kind words.

Rated 5 out of 5 stars

Great, money saving newsletter for business and 1st class flyers

Love this newsletter and all of the regular, between-newsletter email updates. Their widget is really helpful in being sure you catch all the many updates they have. I've always saved at least the cost of the subscription with their tips on $-saving tickets and approaches. I've usually saved much more! They take no advertising and get no compensation from anyone but subscribers, so you can be sure the you are getting unbiased information. A little wordy with a unique writing style but the information is first rate.

12 July 2023
Unprompted review
FirstClassFlyer.com logo

Reply from FirstClassFlyer.com

Much thanks for the appreciation of FCF not taking any advertising. It allows us to be unbias : )

Rated 5 out of 5 stars

I've been very happy with First Class…

I've been very happy with First Class Flyer. It's like having a personal travel consultant in your back pocket helping you find the best travel deals out there. I've found many routing tips that has allowed me to fly up front to Europe and Japan when I wanted at a cost lower than I expected. Matthew - you and your staff provide a great service that both frequent and occasional flyers can use. Please keep up the good work.

6 May 2023
Unprompted review
Rated 2 out of 5 stars

Gave It A Good Whack for Months. No Thanks.

This website has not been useful. I check it every day. When they do post, which is not that often, the deals many times have been picked over by other sites. Many of them free. I have tried and tried to enjoy the site but to no avail. It is also one of the slowest sites I have visited. I have tried it on several devices different wifis and I feel like I am in 1995.

26 February 2023
Unprompted review
Rated 5 out of 5 stars

Flexible pays ……. A Lot

I reread the article on cutting cost s through flexibility. Dates, time of day, airports, open to leave quickly, etc.

The advice is right on and has saved me thousands of dollars over the years. Particularly being open to starting my long haul portion of a trip from an airport totally out of my normal view. Brilliant!!

Not only do we save thousands but we get a little taste of the “connecting” city.

I have subscribed to FCF for more than a decade and there hasn’t been a year when some airfare they reported, or mileage deal they announced, or some strategy they explained didn’t save me more than 10x what I pay. Most years the savings is even greater than this.

I love you guys.

Keep up the great work

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Constantly working very hard and…

Constantly working very hard and getting amazing deals that are unheard of, too good to be true, BUT TRUE!!
I am always looking for latest recommendations. I will love to wander in the clouds sitting up front, going to remote destinations.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

The Role of a Backup Reservation

The article described making a backup plan. Unfortunately, I've had to do this more often lately: book more than one reservation due to uncertainty on the original flight arrangements. I don't like to do this but my risk of missing an important connection is simply too great these days. I've also been mindful of lost luggage issues and tried very hard to only book direct flights (not always possible). I appreciate that FCF's article described my plans and motivations so thoroughly and thoughtfully.

25 September 2022
Unprompted review
Rated 5 out of 5 stars

Very sweet redeem.

I was looking for business class options from New York to Frankfort at the end of June to attend a friend’s wedding. FCF led me to a quick redeem by transferring Amex points to Virgin to get a codeshare flight in Delta One. Saved a bundle. The Virgin agent who did the booking referred to the tickets as “gold dust”.

13 May 2022
Unprompted review
Rated 1 out of 5 stars

Charged $297 after I cancelled my ‘free trial’

I started a supposed 14-day ‘free trial’ membership on March 16. Per their website and welcome email, simply submit a request to cancel before the 14-day trial expires and your credit card on file will not be charged. This is a LIE. Not only was I charged $1 on March 16 when the ‘free trial’ started, I was also charged $297 on March 30, although I submitted the form to cancel my membership at 1:26pm on March 29. I also called their support number (and of course no one picked up) and I left a voice message as instructed. Both avenues state that someone will respond within 24-hrs. This is a LIE. I still have not received a response to my initial form that I submitted not has anyone returned my call. This company is a SCAM and their refund policy is not honored. Do yourself a favor and avoid this company at all costs. The subscription isn’t worth nearly the price tag they’re attempting to charge. And the headache I will now how to deal with to dispute the charge with Amex is also not worth the trouble.

2 April 2022
Unprompted review
FirstClassFlyer.com logo

Reply from FirstClassFlyer.com

Hi Denise,

So sorry about the confusion! It sounds like you did not see our email reply? We did cancel your FCF membership and issued a full refund.

Also, we reached out and have set you up with a 6 month membership, on us, to make up for the frustration.

As always, please reach out to us at info@firstclassflyer.com if you have any questions or concerns!

Much thanks,
The FCF Team

Rated 2 out of 5 stars

Randomly charge you without your permission

They charged me in July 2020 for my renewal which wasn't due until October 2020. When I disputed it they gave me a refund.
But then I went and cancelled my subscription, as we're not flying at the moment due to COVID (where we are has closed borders) and they randomly just re-started it and charged me again in April 2021 and aren't replying to my emails.

Confirmed - refund received, though I still don't know why I was even charged in the first place.

6 April 2021
Unprompted review
FirstClassFlyer.com logo

Reply from FirstClassFlyer.com

Hi there,
Thanks for sharing more information with us! As always, we stand behind our Refund Policy. We have sent you a separate email with information about the refund that we issued to you today. Unfortunately, we had not received emails from you about this issue.

As always, please feel free to reach out to us at info@firstclassflyer.com if we can be of assistance!

Much thanks,
The First Class Flyer Team

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