Fabulous fresh produce with a wide range of choice including great gift ideas as well. Efficient and speedy service - particularly loving the range of fresh fish produce. Found this company during Loc... See more
Company replied
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Fabulous fresh produce with a wide range of choice including great gift ideas as well. Efficient and speedy service - particularly loving the range of fresh fish produce. Found this company during Loc... See more
Company replied
These are quality products, my favourites are the basil, mint and coriander oils. I added them as a finishing oil to nearly all my dishes over the Christmas period. Much simpler way to add a punchy... See more
It was fairly easy to order the stuff I needed although it still could do with some improvement & quite a few things were out of stock Everything delivered was fresh & in good shape which was n... See more
Excellent speedy service. Items well packed. Unfortunately second crockery set wasn’t available but wasn’t notified of this before delivery so ended up with half the place settings we needed. Prompt r... See more
First Choice are purveyors of speciality fine foods for the hotel and restaurant industry in London.
New Covent Garden Market, SW8 5JJ, London, United Kingdom
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Fast service, great products, I had an issue with some sizing and Daniel got straight back to me. 10/10 Recommend, I will be using First Choice Produce again in the future.
The products arrive well packed and the fruit and veg. is fresh. A reliable company.
Payment was taken on 28th November.
Still haven’t recieved the products. Have emailed the company and messaged through the Website system - no response at all.
Out of stock items were replaced with good alternatives. I was telephoned to ask if this was OK and extras were added to my order too because of the OoS items. Only my second order. Will happily order again.
Absolutely love first choice produce. I am a chef which has been using their products for a year now and I’m so happy especially with the Arlington whites. I don’t think I have tried a tastier egg. Thanks so much
Whilst the produce is excellent, the packaging and lack of care insulating frozen items, and the flimsy cardboard boxes really lets them down.Having said that, when I complained they did give me a partial discount as some items were ruined. So they are a reasonable company - and just need to attend to the above details.
Ordered and it was sent to an old address. The order details were correct. Trying to speak to anyone was impossible and a week after delivery that I had to collect the matter is still unresolved.
I always love First Choice products, especially fresh. This November, they let me create a big basket, including best turkey, for a pre-Christmas delivery. All stress gone! Brilliant
Great produce and very well packed for delivery…
Amazing service. Order was with us within 2 days.
Very informative website. Ty.
Delivered 2 days late with damaged and missing items. Called and messaged customer service but still no reply 2 days later, avoid
Everything that you wanted from a company.
Exactly what was ordered. Quick delivery
Very happy
order was a day late
chicken never arrived
no explanation given until i called
man on the other end of the phone never apologised and argued with the customer. so customer service and politeness non existent.
such a shame all as food and produce really good
Dreadful - two items missing from my delivery - no explanation and nothing done even though I messaged on phone and online for over a week- then a rebate with no explanation or apology. This is poor and uncaring service
maybe slightly more expensive than the high street but the quality and flavour make it worthwhile
Again I had eggs broken due to the carrier you use parcelforce. Also wrong potato crisps were sent.
Satisfied with your prompt and quick service, will use you again in the future.
Tony Penzance
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