Jessica Rodriguez is awful as an agent. Doesn't do her job thoroughly. Terrible experience with First Chicago. Claims took forever, reps were rude and passed me between departments, and I still don’t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
Contact info
South Cicero Avenue 6640, 60638, Bedford Park, United States
- (888)262-8864
- https://www.firstchicagoinsurance.com/Home/Contact
- firstchicagoinsurance.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Online service and phone IVR needs to…
Online service and phone IVR needs to be fixed,

Reply from First Chicago Insurance
The very first time I’ve called
The very first time I’ve called.
The person I spoke to was very helpful. I wish I could remember her name.
Good service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



