First Charter Bus Rental - Niles Reviews 12

TrustScore 4.5 out of 5

4.4

1740 Lake Street, 49120 Niles, MI, US


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Rated 5 out of 5 stars

Bus driver was on time. She was very friendly and connected with everyone right away. She was very flexible with the schedule! I would recommend her over and over again!

Rated 5 out of 5 stars

Shannon Kasputis is an amazing contact at First Student. She is professional and dedicated to customer service. Years of satisfied business that we value! Our Hands on activity with the Niles Michigan... See more

Rated 5 out of 5 stars

We worked with First Student provide shuttle transportation for guests at our daughter's wedding. They were helpful, flexible, creative. They helped us design the most efficient and economical way t... See more

Rated 3 out of 5 stars

At least for me and my husband it was veryyyy hard to get ahold of anyone in the company and when we finally did the first time they didnt tell us our request was denied. We sent a request to a differ... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Niles

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1740 Lake Street, 49120, Niles, MI, United States

  • 800-204-4362

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
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Rated 3 out of 5 stars

At least for me and my husband it was…

At least for me and my husband it was veryyyy hard to get ahold of anyone in the company and when we finally did the first time they didnt tell us our request was denied. We sent a request to a different location and still no answer from anyone until we finally got ahold of someone there who actually cared and pushed them to answer (can’t remember her name but she was actually trying to help us) bc it was less then a month out from wedding at tht time and if we didnt have them say yes we were lost bc everything else was booked at tht point. We have two hours tht were payed for but the driver gave a hard time about taking two trips for ppl even tho our venue was only a 15-20 minute drive. We were told we wouldve been able to play music on the way back to the hotel but the driver didnt offer or ask us.

15 August 2022
Rated 5 out of 5 stars

Shannon Kasputis is an amazing contact…

Shannon Kasputis is an amazing contact at First Student. She is professional and dedicated to customer service. Years of satisfied business that we value! Our Hands on activity with the Niles Michigan Crew that includes Tom and Rick has been nothing short of spectacular. If we have an issue, they are available at a moments notice to take care of any issues. First Student Bus Rental has Great People in all the right places. We gladly rent from them every summer, and will continue to do so.

8 July 2022
Rated 5 out of 5 stars

They were so on top of it

They were so on top of it. I scheduled 2 busses for my wedding and never had to worry about a thing. They followed the schedule and the drivers were very friendly.

24 August 2021
Rated 5 out of 5 stars

First Student is great to work with!

We worked with First Student provide shuttle transportation for guests at our daughter's wedding. They were helpful, flexible, creative. They helped us design the most efficient and economical way to transport over 100 guests to several different locations. The bus drivers were great to work with friendly. Highly recommend First Student.

5 July 2021

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