Our driver was amazing!! He arrived a little early to make sure we could leave right on time. He drove smooth and got us exactly where we needed to be. He was very accommodating! Getting the bus re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service. On time, clean bus with a/c and stereo. Driver was so nice and helpful with loading coolers. Our expectations were totally exceeded and we will recommend your company!
I've used First Student Charter for over 15 years and have never encountered a problem. Professional and polite drivers! First Student has been an excellent partner for our conference.
They are great! Answered all my questions and the bus driver that dropped off the bus was very nice and helpful. Great job!
Company details
About First Charter Bus Rental - Jefferson City
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
321 Norman Drive, 65109, Jefferson City, MO, United States
- 800-204-4362
4.4
Excellent
15 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Review
Our driver was amazing!! He arrived a little early to make sure we could leave right on time. He drove smooth and got us exactly where we needed to be. He was very accommodating!
Getting the bus rented and the itinerary made through the website and phone calls was very easy as well! Everyone was very willing to help me with any questions or changes I had!
17 March 2026
Very friendly driver.
15 September 2022
Excellent driver excellent bus
Lee the driver was friendly and willing to accommodate our large group
23 August 2022
They are Awesome
They are great! Answered all my questions and the bus driver that dropped off the bus was very nice and helpful.
Great job!
31 July 2022
Did not bring handicap bus that we…
Did not bring handicap bus that we ordered and made us an hour late to our reservation.
29 April 2022
HORRIBLE never renting again
The buses were late and also stopped running 40 minutes before their contract was over.
18 October 2021
Jackie made sure we had a driver even…
Jackie made sure we had a driver even though there was a no show. They showed up on time and was great.
3 October 2021
The bus was on time
The bus was on time, clean and ready to go. And the driver very courteous
Thanks
20 September 2021
Great service
Great service. On time, clean bus with a/c and stereo. Driver was so nice and helpful with loading coolers. Our expectations were totally exceeded and we will recommend your company!
21 June 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bus came late and one bus called the police
One of our buses arrived an hour late. I ordered the busses to arrive at 5:30 which the first bus did arrive maybe 15 minutes after that time but the second bus arrived close to an hour late. I called and talk to a representative, we were on the phone for almost 20 minutes and over the course of that time the representative tried to locate the bus and it was unsuccessful. Additionally, one of the bus drivers called the police on our member which we felt is unnecessary and felt put our members in additional harm with the police and weather conidtions.
21 February 2020
Unprompted review
Reply from First Charter Bus Rental - Jefferson City
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Nancy
Sigma Kappa Valentines Day Crush Party
One of the three buses was too long so we had no choice but to drop off our members on that bus in front of the venue. This blocked traffic on Broadway and caused the Willies manager to get super upset. All got worked out but it would be great if all of the buses we the same shorter length to prevent this.
20 February 2020
Unprompted review
Thank you guys very much
Thank you guys very much. Everything ran smoothly and we will definitely continue to use your company
17 February 2020
Unprompted review
I've used First Student Charter for…
I've used First Student Charter for over 15 years and have never encountered a problem. Professional and polite drivers! First Student has been an excellent partner for our conference.
11 February 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.