We booked a bus to transport our students to Hattiesburg for a student camp, and unfortunately, our experience was very disappointing. The bus arrived an hour and a half after our scheduled departure... See more
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See what reviewers are saying
Picked us up on-time both at our school and the venue! Very organized and enjoyed the ride to and from the venue
You can always count on this team to arrive on time and know what to do. Awesome!
Great communication and always reliable!
Company details
About First Charter Bus Rental - Gulfport
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
700 Pass Road, 39501, Gulfport, MS, United States
- 800-204-4362
3.0
Average
10 reviews
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Student Camp
We booked a bus to transport our students to Hattiesburg for a student camp, and unfortunately, our experience was very disappointing. The bus arrived an hour and a half after our scheduled departure time, which significantly delayed our trip. During that time, it was extremely difficult to get in touch with the appropriate personnel to find out the status of the bus. Communication was virtually nonexistent, and no updates were provided without us having to repeatedly reach out. The lack of customer service and communication made an already stressful situation even more frustrating. I hope improvements are made to ensure better reliability and customer support in the future.
22 June 2026
Great communication and always reliable!
9 December 2025
Awesome
Picked us up on-time both at our school and the venue! Very organized and enjoyed the ride to and from the venue
11 April 2022
You can always count on this team to…
You can always count on this team to arrive on time and know what to do. Awesome!
14 December 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The bus driver was super nice
The bus driver was super nice, but she was 18 minutes late and we were on a tight schedule. I also never received a confirmation call when the route was picked up, which I was told that I would. I had to call and check, and they said it was an oversight. The route had been picked up, but no one called me.
11 December 2019
Unprompted review
Reply from First Charter Bus Rental - Gulfport
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
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