The entire experience was well worth it! Everyone loved the bus and it was extremely economical compared to other transportation services. The driver called before the event to go over the route and t... See more
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Had the best experience with First Charter! Both Buses came right on time and were in constant communication regarding pick up. The drivers were amazing, very friendly, kind, and funny as well, truly... See more
Great bus driver. Very professional and punctual. Would rent again and recommend to all.
Prompt, courteous, professional staff; clean equipment; cheerful and humorous staff.
Company details
About First Charter Bus Rental - East Lyme, CT
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
31 Society Road, 6357, Niantic, CT, United States
- 800-774-3135
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I will be pursuing a full refund
I will be pursuing a full refund. I booked your services for my wedding and 20 minutes before walking down the aisle I am getting dozens of calls and texts saying the bus is no where to be found to bring my guests from the hotel to the wedding. What a horrendous way to treat someone who spent over $1200 for your services.
Great bus driver
Great bus driver.
Very professional and punctual.
Would rent again and recommend to all.
Great experience!
Prompt, courteous, professional staff; clean equipment; cheerful and humorous staff.
Perfect Service
Was perfect. On time and all guests were very pleased with the timing and service!
Great experience and amazing drivers!
Had the best experience with First Charter!
Both Buses came right on time and were in constant communication regarding pick up. The drivers were amazing, very friendly, kind, and funny as well, truly made our experience better.
Great job
First charter did an excellent job as the shuttle service for our wedding. Would recommend.
The entire experience was well worth…
The entire experience was well worth it! Everyone loved the bus and it was extremely economical compared to other transportation services. The driver called before the event to go over the route and times. We kept communication the entire wedding event to make sure everything was as perfect as it could be for our wedding. The supervisor from the local bus company called me to make sure things were going smooth--and it was!! This was an incredible service and we would recommend this to anyone!
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