Our driver Aiste was amazing and we couldn't ask for a better person to drive us to and from our event.
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Our driver was excellent…for our wedding shuttle. Arrived and departed on time, and actually made an additional run for guests who needed to get back to our hotel! Great service!!!! Highly recommend... See more
We used First Student to take our group to O'Hare Airport for a ski trip and then when we returned First Student picked us up to take us back to Batavia. Both drivers were very courteous and helpfu... See more
Everything is great, however I am looking forward to being able to get yellow buses earlier than 4:45pm and understand there is a shortage of drivers.
Company details
About First Charter Bus Rental - Batavia
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1000 Swanson Drive, 60510, Batavia, IL, United States
- 800-204-4362
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Great job, Maria
Maria did a wonderful job! She got us to and back promptly, understood our students’ needs, and was pleasant and cheerful!
Everything was perfect!
Josh was amazing
Josh was amazing. My guests were impressed with the level of service he provided.
I had a great experiencing with…
I had a great experiencing with Charter moving our wedding guests between the venue and hotel. Everyone from Customer Service to scheduling and the drivers were Fabulous ! Thank you : )
The driver was great
The driver was great, efficient and friendly. Thank you for a great job!
The driver was very understanding and…
The driver was very understanding and patient as we had a change of plans. Very professional.
Maria was great!!
First Student always delivers
The bus had everything I'd asked for to make sure students could ride safely and comfortably. The driver, Maria G., was very nice and interacted with students and staff. First student always makes our field trips great! I'm really glad to be able to count on you guys for our transportation needs.
May use AI-assist with repliesRead more
All of the drivers were on time and…
All of the drivers were on time and kind! This was an easy week because of the excellent service.

Reply from First Charter Bus Rental - Batavia
Communication top notch
Communication by all the staff was clear, timely and accurate. Appreciated the time spent clarifying our request and confirming all information. Would happily work you all again!
Drivers were on time and very courteous

Reply from First Charter Bus Rental - Batavia
Great driver!!!
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