First Call Property Services Reviews 57

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

After a thorough browse for a solid pest control with competitive prices I booked a bed bug treatment with FCPS. I would 100% vouch for them. Not only was the treatment immediately effective, they... See more

Rated 5 out of 5 stars

I have been using this company even before it was established. They are young professionals and provides the best service without cutting any corners! Efficient, thorough and knowledgeable. I recommen... See more

Rated 5 out of 5 stars

Have you used first call once in our commercial unit once before when we had a rodent issue. The team were very helpful right from the start and were able to come to the location within an hours notic... See more

Rated 5 out of 5 stars

Dan and his team were absolutely fantastic! We had some uninvited squirrels that were attempting to make the roof space their home. Dan and his colleagues came, carried out the survey... See more

Company details

  1. Pest Control Service
  2. Carpenter
  3. Hygiene Service

Written by the company

Our team of specialised technicians are skilled in pest control with further experience in sectors of carpentry, waste removal, and hygiene. With over 10 years of valuable experience that we have gained from working at some of the most respected pest control companies in the world, we have amassed certificates at BPCA level standards. This helped us gain a valuable insight into both sides of the industry, and has enabled us to solve the most complex of pest related issues at a more affective and quicker rate.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Called 'First Call Property Services'…

Called 'First Call Property Services' for one of my client's properties as they came highly recommended and i really loved their service from start to finish. They were very helpful, great pricing and very discreet when attending.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish. Nothing was too much of an ask. So knowledgeable and gave us great advice to prevent further issues in the future. I would not hesitate to recommend them to everyone!

17 November 2023
Unprompted review
Rated 5 out of 5 stars

These guys were really professional and…

These guys were really professional and thorough with their work. Got rid of the rodents in my loft space and proofed the whole area where other companies were not able to do so. Highly recommend them if you want to get rid of those rodents and have a thorough job done!

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Could not be happier!!

Could not be happier with this service!!

Needed help urgently for a guest home that had been infested with bedbugs and the team at firstcall was super fast and professional in resolving the problem. Great to know you're in expert hands with this team - highly recommended!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Very effective and professional team

Very effective and professional team! No more bed bugs are detected after three effective treatments.

Bed bugs have been found in my property since end of July. I contacted First Call according to the reviews from Bark. The staffs were very friendly and helpful, provided a clear instruction before the treatments. Please DO FOLLOW every details as it'll be more effective to get rid of them all. First treatment was taken place in August, second and the last one during September. Reasonable cost to the market price plus six months guarantee.

Sorry to delay the review as I have to make sure no more bugs after weekly checks. Very happy to recommend to every family who suffers from bed bugs. It's not the end of the day :)

15 September 2023
Unprompted review
Rated 1 out of 5 stars

Poor Service

This company reached out after I posted a job about a rodent problem in my attic.
They charged £300 in total to leave the place dirty, to say they couldn't do much except coming back to block the gap where the rodent came in. They just left this poor thing to die inside the roof.
No care given about the possible smell, the terrible noise it is making now and the animal welfare as it is a squirrel.
I cannot recommend this company for pest control issues.

25 July 2023
Unprompted review
First Call Property Services logo

Reply from First Call Property Services

Hi Mags, we're sorry we couldn't come to an understanding with regards to your treatment. Your most recent email to us stated that you were informed by another company that the issue was in fact wasps, however we have no records of any wasp activity in your property from the treatment reports submitted. A rodent treatment was offered, quoted and completed.

A clear rodent entry point for squirrels was proofed to prevent further rodent entry. Our technicians informed the neighbours they had a wasp nest on their roof but this was not located on your property.

Apologies for any inconveniences caused.
We will use this to improve our services.

Rated 5 out of 5 stars

FirstCall were extremely helpful

FirstCall were extremely helpful, polite and understanding. They walk you through the treatment process and answer any queries you may have at length.
Professional, good value for money and friendly service. Would recommend.

10 April 2023
Unprompted review
Rated 5 out of 5 stars

I have been using this company even…

I have been using this company even before it was established. They are young professionals and provides the best service without cutting any corners! Efficient, thorough and knowledgeable. I recommend them all heartedly! The best thing is they will come again if any problem is raised! Highly recommend Josh, Daniel and dearest Lov. These are the ones who visited our property.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

The team were brilliant

The team were brilliant!
After being let down terribly by JG Pest Control I contacted Daniel and from the first chat they reassured me they would solve the bed bug issue.
They tackled it fast and effective and I saw results after first visit.
They respond quickly, so helpful and answer any questions you have. They come back for 3 visits regardless to ensure they are gone.
They are respectful of your property and keep you updated constantly.
These are the guys you need when a pest enters your home!
Thanks so much guys :)

17 October 2022
Unprompted review
Rated 5 out of 5 stars

I had mice in my flat with so many…

I had mice in my flat with so many accessible areas that they were coming from. These guys cleared the issue in 3 visits and were so professional and helpful with helping me clear the way for them to work!! Great company!!

20 May 2022
Unprompted review

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