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First Aid Kits Australia (part of Primivo Group) Reviews 7,781

•
TrustScore 5 out of 5

4.9

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,028 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their effectiveness and good value. Many people highlight the competitive pricing and the wide range of products available, making it easy to find what they need. The ordering process is consistently described as easy and efficient, with a user-friendly website. Reviewers are particularly impressed with the delivery service, which is often described as super-fast, prompt, and reliable, with many orders arriving earlier than expected. However, some people were dissatisfied with the product descriptions, finding them unclear regarding sizes, which led to receiving incorrect items. A few other people also felt that communication about order updates, especially for delayed items, could be improved.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and range of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Price

Consumers find prices to be very positive, consistently describing them as reasonable, competitive, and great... See more

Order

Clients share positive opinions on order. Many reviewers highlight the ease of the ordering process,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every item I have purchased for my home and work, updating my own first aid kit and getting the AED installed at work. First Aid Kits Australia have had exactly what I needed, I only have one issue I... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a box of wound dressings, and I cannot speak more highly of First Aid Kits Australia. Great products, and super-fast postage, our order was on our doorstep in two days. We are ve... See more

Company replied

Rated 5 out of 5 stars

This radio ended up being better than I thought it would be. It reaches heaps of stations and has pretty good sound quality. Its small, so it doesn't take up much room in my bag and everything works.... See more

Rated 5 out of 5 stars

There was a great range with really great prices and the postage time was so much quicker than expected. I was really happy with the service and was keen to give a great review right off the bat, but... See more

Company details

  1. #1 of 9 best companies in Medical Supply Store

Written by the company

For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 5 out of 5 stars

This radio ended up being better than I…

This radio ended up being better than I thought it would be. It reaches heaps of stations and has pretty good sound quality. Its small, so it doesn't take up much room in my bag and everything works. Definitely would recommend compared to others I've seen.

12 May 2026
Rated 5 out of 5 stars

Fast quality service

There was a great range with really great prices and the postage time was so much quicker than expected. I was really happy with the service and was keen to give a great review right off the bat, but I was busy so I didn’t do it right away and really saddened to receive an excessive number of requests for me to review them. I really hate that.

14 April 2026
Rated 5 out of 5 stars

Great Experience

Great company to deal with. Received my order quickly. Well packed and great quality product. A pleasure to deal with

30 December 2025
Rated 5 out of 5 stars

Reliable company

Parcel arrived swiftly & without any concerns as has happened with some orders I have made to other companies
The items are important to assist me with chronic pain

11 May 2026
Rated 5 out of 5 stars

Assistance offered by telephone was…

Assistance offered by telephone was polite. patient and informative. The interaction assisted me in selecting the appropriate products to meet my needs. I'm happy to recommend this business and the products they supply.

18 May 2026

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