Fire Maple Reviews 

565
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the outdoor gear, noting that compact stoves and cooking systems perform wonderfully and boil water rapidly even in harsh weather conditions. People also mention that customer service representatives are extremely helpful, professional, and respond quickly whenever assistance or replacement parts are needed. However, some reviewers were not happy with delivery times, mentioning that packages arrived much later than expected or experienced frustrating tracking delays during transit. Consumers also noted that certain orders felt like they were shipped on a slow boat from overseas, occasionally getting lost along the way.

What people talk about most

Quality

Customers expressed great satisfaction regarding the exceptional quality, first-class design, and reliable... See more

User experience

People report positive experiences with user experience, highlighting that it is easy to use and works great... See more

Delivery service

Users describe ambiguous interactions with delivery service, noting that while some orders arrived promptly... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, kind, and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced an old jetboil with a Fire Maple Polaris & whilst away on first trip it developed a serious fault. On my return messaged Fire Maple and with just a few exchange messages to ascertain issues F... See more

Rated 5 out of 5 stars

Great product! I purchased this fire maple product to have a bigger titanium windproof cooking pot as my other one was small and old. I’ve used this thing on river trips to cook, dehydrated meal... See more

Rated 5 out of 5 stars

I have so much firemaple gear and love it all! There are some things that are much more aesthetic than practical, but those are honestly some of my favorite pieces of gear to take! Solid quality and s... See more

Rated 5 out of 5 stars

The Fire Maple Saturn X stove is exactly what it promises to be! Excellent quality and build. It works well in cold weather (15F) and allowed me to make a full breakfast with coffee at a recent campou... See more


Company details

  1. Outdoor Sports Store
  2. also in
  3. Camping Store

Written by the company

Founded in 2003, FireMaple specializes in outdoor cooking gear. From ultralight backpacking stoves and integrated cook systems to powerful basecamp burners and cookware, we design portable, reliable equipment that makes outdoor cooking simpler—from the backcountry to the campsite.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

565 reviews

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Asks customers to review

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Replied to 10% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(565)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm impressed.

Found your site and looked it over. Decided to get my son a G2 and then added the Greenpeak stove and fuel stand package.
I was truly happy and as he is starting boy scouts and needs to backpack. This was perfect instead on hodgepodging something together. With the discount it makes it a great buy to lighten his load and more importantly, keeps his kit in one bag. Boys can easily just toss their things haphazard into the backpack if it wasn't so easy. The thought behind this was a key point in buying from you. When it arrived we set it up. Well within the next couple days I purchased the Star 2 Pro for me and also the 125 & a Cookware Set for around camp when we aren't on the run. I don't need the 125 and Cookware set as I have a larger 2 burner and a carry stove plus cookware but I was that impressed. The jetboil was just too much to purchase for a 12 yr old on his journey in Scouts. The fact you have the O-rings and starters for the stoves is outstanding amd this will last him through it and beyond. As a professional chef for longer than I'll admit, I know my way around stoves and Cookware. It won't be the last time I purchase your products and already have recommendationed it to my camping community & others. I'm not seeing anything to nitpick over either at this point. I've seen reviews and find their nitpicking and counting seconds and grams pretty amuzing. Ya'll should be pretty proud of your products if that's all they have. I was hauling camping gear 5x the weight these pansy UL backpackers carry and twice as far. June was also great and fast in customer service with a question I had.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

French press X3

The thread has broken; it's not properly secured by design. Used three times and ready to be thrown away.

17 November 2025
Unprompted review
Fire Maple logo

Reply from Fire Maple

Dear Customer,

We're sorry to hear about the issue you experienced.

Please contact our customer service team, and we will arrange a free replacement for you. Orders purchased through our official store are covered by a 3-year warranty for quality-related problems.

If you prefer, we can also arrange a refund instead of a replacement.

Please let us know how you would like to proceed, and we’ll be happy to assist you.

Thank you.

Rated 5 out of 5 stars

Big big fan!

Big big fan!! Why spend more money on other brands? Fire Maple is amazing! Used the GreenPeak stove w/igniter & the UL 600 pot on the JMT for 23 days! It was perfect! Now a friend is going to buy the same set!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service !

Replaced an old jetboil with a Fire Maple Polaris & whilst away on first trip it developed a serious fault. On my return messaged Fire Maple and with just a few exchange messages to ascertain issues Fire Maple had despatched a replacement unit. Start to finish 3 days later new Polaris in my possession for my next trip. Brilliant customer service & great value products, very happy customer !!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Star X2 warranty request

I had a Star X2 stove go bad while still under warranty, and the customer support at Fire Maple was great to deal with. They provided instructions on submitting a replacement request, and sent me a replacement burner at no cost.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Robust gear built to last

Used my mars radiant stove kit to make a brew ontop of back tor in high winds and it boiled effortlessly and super fast!
Would recommend this kit to anyone that wants something reliable in any condition.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Stuff!!!I have been a fan of Fire Maple for a…

I have been a fan of Fire Maple for a few years. From the pots, the excellent Petrel series, the stoves, to the accessories, I have been consistently impressed with the function and the quality. Never disappointed, I eagerly follow new developments and offerings from Fire Maple. Great stuff!

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product!
I purchased this fire maple product to have a bigger titanium windproof cooking pot as my other one was small and old.

I’ve used this thing on river trips to cook, dehydrated meals, Ramen, coffee you name it.

But the highlight was last weekend when I was Elk hunting in the Rocky Mountains of Colorado in 20 mph winds with 30 mph gusts and this thing worked flawlessly. Was super impressed how great it worked in the wind!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, at an exceptional price. I’ve yet to purchase a Fire Maple product that I’ve been disappointed with. I will remain a loyal customer.

11 October 2025
Unprompted review
Rated 3 out of 5 stars

The Polaris at Altitude

After reading a few dozen reviews, I decided, rather than hunting down parts to fix my Svea123 and spend $90+, I'd give the Polaris system a try. I found a smokin' deal for less than the Svea kit and put the system to the test. I hiked up to a nearby peak at 13600', screwed on the isobutane cartridge, filled the 1 ltr pot and started the timer. At that altitude on a clear day, you can expect water to boil at 187⁰F. Water was roiling in 1m26s. Next, I twisted on the neat little adapter and tested cold water with a 1# canister of straight propane--1m38s. The system is incredibly efficient, and I suspect it consumes much less fuel by weight, even considering the canister tares. Someone with more patience than I would have to do that test. In short, I LOVE IT!!

2 October 2025
Unprompted review

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