Looks like all recent reviews are the same, purchased these Jan 2023, now 2 have gone faulty, constantly going off when there is no smoke or heat. The two faulty ones no longer have a flashing green l... See more
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See what reviewers are saying
Alarms arrived super fast. Very easy to connect together and install. 5 stars for the buying experience and getting them set up. The alarms work when using the test remote, loud enough to be hea... See more
Quickly and efficiently delivered. Easy to follow instructions and the double sided stick-ons seem to work well (so far). A little fiddly to re-attach smoke and heat detector units to brackets wh... See more
Not impressed. Installed Firelink Direct alarms in 2022, now in 2025 one keeps beeping every few minutes, obviously no smoke and the batteries are irreplaceable. The date of expiry showing on base is... See more
Company details
About Firelink Direct
Written by the company
Firelink Direct supply wireless interlinked smoke and heat alarms to homeowners accross the UK.
Our easy to use website is particularly useful for homeowners who are purchasing alarms to comply with the updated Scottish Fire Safety Legislation.
Visit our site today and click "Get started" to get a custom quote in under 30 seconds
Contact info
Office 1, Technology House, 9 Newton Place, G3 7PR, Glasgow, United Kingdom
- 0800 464 7479
- hello@firelinkdirect.co.uk
- firelinkdirect.co.uk
3.1
Average
615 reviews
Hasn’t replied to negative reviews
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Spent quite a while trying to find test…
Spent quite a while trying to find test button on alarm then realised you had to squeeze alarm
27 September 2022
Product arrived very quickly
Product arrived very quickly. Easy to order the right number and kind of products using the online tool on the website. Well priced in comparison with other similar products. I had previously used a certain ‘leading brand’ set of interlinked alarms but within months the supposedly 10 year lithium batteries were chirping and in the end after several replacements I gave up and decided to replace the lot. So far I have had no problems with the Firelink Direct alarms. Easy to install and seem to be working perfectly
5 September 2022
Great value good looking alarms system
This order arrived within a few days which was great.
The alarms were easy to be fitted with clear instructions.
They do not look ugly and the batteries last for 10 years.
I would recommend as well worth the money and for peace of mind.
27 September 2022
Excellent company
Excellent company. Kept well informed of delivery updates. Simple to install as per the video.
19 August 2022
Quick easy and cost effective
1 September 2022
We had really good service with fairly…
We had really good service with fairly quick delivery and easy to install.
1 September 2022
Fast and simple process and hassle free
24 September 2022
Smoke/heat alarm set
I've installed Firelink alarms for myself and a few other folk and they are extremely straightforward to link and fit. I am not necessarily happy that this alarm type is a legal requirement across the board, but given that it is, these are reasonably priced and almost anyone should be able to install them...
8 September 2022
Very good service
16 September 2022
Delivered swiftly
Delivered swiftly, easy to fit, test button confirmed all in working order.
The only reason not 5 star is that these have not been tested (thankfully) in a real life situation!
18 September 2022
So simple
Very easy to order online quick free delivery instructions to install made it easy would highly recommend
22 September 2022
I could not order first time you phone…
I could not order first time you phone for help to be told they can not take payments on phone. So i tried another day it worked no further issue.
15 September 2022
Very user friendly website
Very user friendly website, helpful information and fast efficient service.
1 September 2022
simple purchase with clear information…
simple purchase with clear information on line and easy payment process. Would use again or recommend to others.
16 August 2022
Excellent service
Excellent service re delivery. Alarms were easy to install.
Many thanks
21 August 2022
great products had a problem as was very much value for money
great products had a problem as was away when due to be delivered so kept on base until I returned much appreciated great company to deal with will tell others
7 September 2022
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