Firehouse Shirt Club Reviews 

2,564
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the monthly t-shirt subscription, consistently praising the exceptional fabric quality and the fun, creative designs inspired by different fire departments. Consumers frequently mention how fast the delivery is and how exciting it is to receive wonderful package surprises and bonus stickers every single month. However, some customers also noted minor issues with the material, such as threads around the collar coming loose or fabric feeling a bit thin. A few reviewers additionally experienced longer shipping times than expected or needed assistance with exchanging incorrect shirt sizes.

What people talk about most

Product

People report positive experiences with product, highlighting the unique designs, top-notch quality, and... See more

Quality

Consumers find quality to be positive, regularly praising the unique designs, top-notch patches, and... See more

Subscription

Customers report appreciation for the subscription, highlighting great quality shirts and monthly surprises.... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, noting that packages arrive in a timely... See more

Service

Clients share positive opinions on service, consistently highlighting fantastic experiences and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves,... See more

Rated 5 out of 5 stars

We have been a subscriber for fire patches for almost 2 years now. In those 2 years we have only ever had one minor incident and it was solved immediately. We love reading about all the different stat... See more

Rated 5 out of 5 stars

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details... See more

Rated 5 out of 5 stars

I love shop on this website. This shop is doing great with getting different firehouse for shirts. My son loves his patches he gets each month. He is currently in career center to study to beco... See more


Company details

  1. T-Shirt Company
  2. Fire Fighters Academy
  3. Fire Station

Written by the company

Founded in 2011, it is the original shirt club for firefighters and enthusiasts! Built by firefighters; we print, package and ship everything in-house. By becoming a member you will receive a shirt from a firehouse every month. We feature all types of departments, stations and crews right here in the United States and across the world. For their participation, we turn a portion of your membership into a donation to give directly back to the those we feature; over $600,000 and counting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,564)

169 reviews in the last 12 months

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Rated 3 out of 5 stars

I didn't receive any patches for my…

I didn't receive any patches for my last two orders. There also was no way to order separate patches like before.

27 March 2026
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

Hi Timothy. This is very odd. I looked up your account and it appears the order you placed on March 16 was delivered March 31st. Your ordered two Premium XL T-Shirts. You did not place an order for patches in that order. You’re only order for patches was back in June 2025 which was delivered. Have you reached out to our customer service team? We’ll gladly ensure you’re correctly subscribed for what you intended. Thanks. -Jim

Rated 5 out of 5 stars

The shirts so far have been great

The shirts so far have been great. A good fit, maybe not the heaviest weigh material, probably wouldn't last long as an actual job shirt bit nice for wearing out n about. I've been happy with it so far.

27 March 2026
Rated 5 out of 5 stars

Great Shirts

Great service. Delivery can be counted on. The shirts are awesome! Departments from all over the world and quality, comfortable shirts. Glad I joined!

27 March 2026
Rated 5 out of 5 stars

Every shirt and patch has been of…

Every shirt and patch has been of amazing quality. I've started a wall of patches in my bunker room at the firehouse, and every shirt arrives on the day we have union meetings. I've become the "shirt guy" at our union meetings. I love the collection keep it coming!

27 March 2026
Rated 5 out of 5 stars

I love the shirts

I love the shirts! Great quality! I love getting the stickers too. Shirts are beautiful and love getting them as a surprise. Great company and customer service.

25 February 2026
Rated 5 out of 5 stars

this is the best T-shirt company I've ever worked with

Long-term customer management is great. There was one mixup order and they made sure it was taken care of and sent out the right shirt overnight express which obviously isn't she if you need phone support they always will call you back. I've been using them for over five years, the qualities has only gotten better. I honestly can say I enjoy waiting for my package every month from them. Also, the price is not changed and it's a huge reason why I'm with them. The quality is great. The customer service is great these shirts best you an extreme extremely long time. RUN DON'T WALK TO THE PLACE. I normally don't do reviews with this company deserves one. They do a hell of a lot of work thank you firehoude shirt club!

25 February 2026
Rated 5 out of 5 stars

Best shirts ever!

My grandson was so happy with the green shirt and has enjoyed and was worn all the shirts from your company!! Great quality! keep the shirts coming!!!

25 February 2026

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