Firehouse Shirt Club Reviews 

2,564
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and soft feel of the shirts, noting that the unique monthly designs and fun bonus stickers make wonderful gifts for family members. Consumers also deeply appreciate the dependable customer service and consistently fast delivery times that keep loyal subscribers extremely excited month after month. However, some customers also noted minor drawbacks regarding the apparel, mentioning that certain shirts felt a bit short in overall length, showed loose threads around the collar after washing, or featured lighter material than originally anticipated.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the unique designs, top-notch quality,... See more

Quality

People report positive experiences with quality, frequently praising the unique designs and top-notch... See more

Subscription

Customers consistently note positive experiences with subscription, praising the great quality and soft tees... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive in a timely and... See more

Customer service

Consumers find customer service to be exceptionally positive and top notch. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves,... See more

Rated 5 out of 5 stars

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details... See more

Rated 5 out of 5 stars

I love shop on this website. This shop is doing great with getting different firehouse for shirts. My son loves his patches he gets each month. He is currently in career center to study to beco... See more

Rated 5 out of 5 stars

We have been a subscriber for fire patches for almost 2 years now. In those 2 years we have only ever had one minor incident and it was solved immediately. We love reading about all the different stat... See more


Company details

  1. T-Shirt Company
  2. Fire Fighters Academy
  3. Fire Station

Written by the company

Founded in 2011, it is the original shirt club for firefighters and enthusiasts! Built by firefighters; we print, package and ship everything in-house. By becoming a member you will receive a shirt from a firehouse every month. We feature all types of departments, stations and crews right here in the United States and across the world. For their participation, we turn a portion of your membership into a donation to give directly back to the those we feature; over $600,000 and counting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,564)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Never got my stickers

Never got my stickers

25 July 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

Hi George. I noticed you just left a 2 star review? I checked our customer service help desk and I cannot find a support ticket so that we can address your issue. Have you reached out to us to resolve your missing stickers? It appears as though the order was fulfilled on our end the day after you ordered meaning they were shipped. Thanks. -Jim

Rated 5 out of 5 stars

Satisfied customer

Great quality! Loved the history information on the Fire Department.
I think the shipping package should NOT say Fire Shirt Club. It should be plain to not inform thieves.

25 July 2025
Rated 5 out of 5 stars

Great Company

We signed up my 13 year old son, to receive the shirts. And he runs to the mailbox every month to see the new shirt. It is a great company and how the give back to the different fire house. Being a volunteer fire fighter my self it great to see how this company gives backs to other.

Thanks Firehouse Shirt Club

23 June 2025
Rated 5 out of 5 stars

Buy the subscription!

Getting the Firehouse Shirt Club subscription for my husband as a Christmas gift this year was the best decision ever! He is also a LT in our home town Fire Department and we are both so excited each month to see what kind of Tshirt design we get and what Fire Department they’re from. We love reading about each one of them. Buy the subscription!! ❤️🖤❤️

24 June 2025
Rated 5 out of 5 stars

great quality shirts

great quality shirts. good way to support all the different departments. shirt prices are basically the same as if you were to walk into any fire house and buy one! what a deal.

27 May 2025

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