Firefly Jewellers Reviews 72

From start to finish, Lisa expertly guided us through the daunting custom design process. She patiently answered our many questions with clarity, offering sound, honest advice along the way.

The CAD rendering is a great value-add. It gave us peace of mind and a preview of how our vision would come to life.

The finished ring is even more beautiful than we had hoped and the craftsmanship is flawless. We would highly recommend Firefly Jewellers.

It’s a nerve wrecking thing ordering online, firefly definitely made me feel confident with their approach, expertise and authenticity.

Their craftsmanship is something to behold I’m very impressed!

Thank you 🫶🏼

Lovely people who help you maximize within your budget. Speedy delivery alongside evident care of goods and clientele

Hi Lisa ✨

We wanted to reach out and thank you for the beautiful ring that you made for us. I am over the moon with how it came out 🤗 it is better than I could have ever imagined.

Thank you for your guidance and for really making it a easy and perfect experience ✨ all in all, your service was outstanding and we will be recommending you to all people we come across.

Kind Regards

Micayla and Kevin ✨

Lisa's guidance, patience & attention to detail were just fantastic throughout this process. The end result was a timeless piece of jewellery which is absolutely perfect & will be cherished for a lifetime. Even the packaging & delivery were perfect. A huge thank you to you, Lisa. Highly recommend anyone considering a custom engagement ring or jewellery.

Lisa was phenomenal. From the get go very excited as if she knew my fiancé (then girlfriend). Helped me select the perfect stone and materials (as I was looking for a specific colour).

The CAD design she makes made the whole idea come to life.

The best part was that I didn't have to pay everything up front. She had a very flexible payment plan.

I will surely recommend her work to anyone who is thinking of taking this step.

She makes you feel like you are in control even though you're 70% not.

Thanks Lisa and team.

From the beginning Lisa was incredibly helpful! I had very little idea of where to start and was quite overwhelmed with the whole process. Lisa expertly guided me through the process and was so patient with me with all the qeustiins I had, updated me through the entire process and created a masterpiece at the end, which surpassed all my expectations. My Fiance absolutely adores her ring! Thank you very much Lisa and team for this wonderful experience!

Lisa and her team are the BEST! They guided us through the whole process, answered about a million of our questions and the delivered above and beyond our wildest expectations!
Will 110% recommend for any custom pieces!

From the start of our journey to the very end, Lisa and the Firefly team were incredible! Lisa saw my vision for a dream engagement ring and brought it to life. It's ABSOLUTELY GORGEOUS and so comfortable! What an easy and exciting process. Highly recommend Firefly Jewellers for your love story!

I was sceptical at first since I saw Firefly on social media and no one I know to reference from, I took a leap of faith after reading customer reviews. I contacted the number given and spoke to Lisa. I briefed her on what I wanted and she quoted me without wasting any time. As much as I saw something I loved on their page, she encouraged me to make it a bit different just to make it unique. She communicated really well and worked promptly. I received my ring and it’s so beautiful, the only unfortunate part is that I have to wait for the big day to flaunt it. If you you had any doubts, this is your sign to have no fear.

There are so many points that require praise! Lisa is an absolute star, she was patient with all our craziness. Guided us through the process step by step, incorporated exactly what we wanted with some flair that only Firefly can do. Lisa presented the CAD design before production, kept to timeline and produced a product that is beyond stunning. Couldn’t be happier the with the ring but also how comfortable we were during the process. Finally, I should add…the answer was YES!!

Lisa's communication is one of her strong points. I was always in the loop and she understood my vision. She was patient and very helpful. I recieved my ring after only 3 weeks from when I made the final payment. 10/10

Lisa is an absolute gem. Clear, consise communication, great advice, perfect execution, easy (on-time) delivery - never a miss step.

Lisa was very helpful and accommodating! I love my ring so much, it came out better than expected.

Firefly jewelers are extremely professional and go above and beyond to ensure that their customer is satisfied. I have had nothing but but an extremely smooth experience with them. Their products are also incredible and extremely unique!

It has been a year since my wedding day, and I still look down at my hand and marvel the artwork that is my engagement ring and wedding band.
Lisa crafted a story into the ring my husband proposed with. She listened to all the finer details he wanted and wove them into the piece.
When I contacted Lisa to design the band to pair with my ring, she made sure to understand what I wanted and didn't hesitate going back to the drawing board when I wasn't 100% happy.
I would, and do, recommend Firefly Jewellers because Lisa, quite literally, wants to bring your dream to life!

Lisa was absolutely wonderful when designing and making my ring. She was responsive, informative and patiently answered all my questions. The end result was spectacular and I am so very happy with my special creation commemorating 30 years of love. Thank you, Lisa - you are a gem!

I absolutely love my ring! The detail and precision is amazing. Lisa was so helpful and friendly throughout and the ring is absolute perfection!

Great designs, beautiful rings!

Lisa helps you through it all to make sure you choose the best option for you.

Lisa was incredible at taking my vision and turning it into a reality. Her extensive knowledge helped in recommending choices when decisions needed to be made and the ring is flawless. Loved working with her and will definitely be a repeat customer!