Website is misleading. Sent me something I did not want and would not take it back. Super scammy pricing and shipping.
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Like the convenience of being able to order Biomed Gastroease online n shipped to USA especially got free postage last year. Could not ordered it online from you this time but your staff called back... See more
I live remotely now, but I've been buying Finlandia products for over 20 years. In my most recent purchase I ordered pro-biotics which require refrigeration, and the online order was carefully packed... See more
I placed the order online. The site is easy to navigate, easy to read etc. Offers for discounts are subtle. I have used them for walk in orders for years but my health has declined. The online system... See more
Company details
Written by the company
With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping. Our mission is to help our customers attain optimal health and vitality through great customer service.
Contact info
1111 West Broadway, V6H 1G1, Vancouver, Canada
- 6047335323
- hello@finlandiahealth.com
- finlandiahealthstore.com
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Friendly helpful people at the other…
Friendly helpful people at the other end of the phone was appreciated.
Prompt delivery and package wrapped well.
Thank you!
Prompt delivery and no mistakes!
Good and fast service.
Staff was wonderful
Staff was wonderful. I gave one less star because some items were not available and I could not complete my order online due to a system issue. Kami and Andrew were responsive to the problem and assisted me in completing my order.
Issues regarding on-line orders : Dismal
Continuous issues regarding on-line orders: 1) Charging for products which are not in stock, or not available resulting in merry-go-round of credit card charges then refunds and e-mail apologies.
On-line website shopping is under-par, for years now.
Amazing service!
The staff at Finlandia were super helpful in offering me replacements for items that were out of stock, and they even kindly added to my shipment a separate ordered I had made for pickup. Grateful for such great selection and great customer service!
Very glad to catch your generos sale
Very glad to catch your generos sale, procedure went very smooth, however only disappointment was not having synchronized on-line inventory, (and you need to train bit more your employees as customer services prospect), I hope you run your sale again soon, but regardless im your regular customer sale or no sale. Thanks for great services.
excellent service
excellent service, range of products, senior's discount, regular sales
Received quickly but back ordered so I…
Received quickly but back ordered so I only received one of 2 items ordered and will have to order again as told you don’t do back orders. Product is fantastic
Capable staff and quality product
Helpful herbal staff made my custom tincture with no problem— they had all the ingredients and organized the label clearly
I ordered $200 worth of on sale…
I ordered $200 worth of on sale products online with a promised discount of $50 off for $200 purchase. Then received an email saying “sorry, website was inaccurate and we are out of that product and won’t take orders. So, we lost the sale, discount and no product. Empower plus which we want to buy regularly for our large family.
Hope you can help,
Kathryn
Prompt delivery
Prompt delivery. Didn't give full 5 stars as you didn't have all the products I ordered.
Speed of delivery was great!
my Bells Herbal Allergy was only…
my Bells Herbal Allergy was only partially filled, and instead of ordering more products to fill the order I was given a refund. disappointing. Otherwise the sevice is good. thank you
Was entirely a positive experience
Friendly and knowledgeable staff
Staff were very friendly and know their products.
Willing to provide website special discount as a walk-in customer.
Flexible and fast service.
Order was quick to ship and accurate
Order was quick to ship and accurate. Glass bottles were packaged properly, no breakage. Much better than the breakage from not very "Well" packed shipments from other online retailers.
February 2023 Sale During Your Busy Sale time
During Your Busy Sale time, I was helped and sent the Product I needed.
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