Finlandia Pharmacy and Natural Health Centre Reviews 

757
TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

Website is misleading. Sent me something I did not want and would not take it back. Super scammy pricing and shipping.

Rated 3 out of 5 stars

Like the convenience of being able to order Biomed Gastroease online n shipped to USA especially got free postage last year. Could not ordered it online from you this time but your staff called back... See more

Rated 5 out of 5 stars

I live remotely now, but I've been buying Finlandia products for over 20 years. In my most recent purchase I ordered pro-biotics which require refrigeration, and the online order was carefully packed... See more

Rated 5 out of 5 stars

I placed the order online. The site is easy to navigate, easy to read etc. Offers for discounts are subtle. I have used them for walk in orders for years but my health has declined. The online system... See more

Company details

  1. Pharmacy
  2. Cosmetics Industry
  3. Herbal Medicine Store
  4. Homeopath
  5. Nutritionist
  6. Wellness Center

Written by the company

With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping. Our mission is to help our customers attain optimal health and vitality through great customer service.


Contact info

3.7

Average

TrustScore 3.5 out of 5

757 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(757)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Staff was wonderful

Staff was wonderful. I gave one less star because some items were not available and I could not complete my order online due to a system issue. Kami and Andrew were responsive to the problem and assisted me in completing my order.

27 February 2023
Rated 3 out of 5 stars

Issues regarding on-line orders : Dismal

Continuous issues regarding on-line orders: 1) Charging for products which are not in stock, or not available resulting in merry-go-round of credit card charges then refunds and e-mail apologies.
On-line website shopping is under-par, for years now.

5 March 2023
Rated 5 out of 5 stars

Amazing service!

The staff at Finlandia were super helpful in offering me replacements for items that were out of stock, and they even kindly added to my shipment a separate ordered I had made for pickup. Grateful for such great selection and great customer service!

9 March 2023
Rated 4 out of 5 stars

Very glad to catch your generos sale

Very glad to catch your generos sale, procedure went very smooth, however only disappointment was not having synchronized on-line inventory, (and you need to train bit more your employees as customer services prospect), I hope you run your sale again soon, but regardless im your regular customer sale or no sale. Thanks for great services.

27 February 2023
Rated 1 out of 5 stars

I ordered $200 worth of on sale…

I ordered $200 worth of on sale products online with a promised discount of $50 off for $200 purchase. Then received an email saying “sorry, website was inaccurate and we are out of that product and won’t take orders. So, we lost the sale, discount and no product. Empower plus which we want to buy regularly for our large family.

Hope you can help,
Kathryn

26 February 2023
Rated 4 out of 5 stars

my Bells Herbal Allergy was only…

my Bells Herbal Allergy was only partially filled, and instead of ordering more products to fill the order I was given a refund. disappointing. Otherwise the sevice is good. thank you

10 February 2023
Rated 5 out of 5 stars

Order was quick to ship and accurate

Order was quick to ship and accurate. Glass bottles were packaged properly, no breakage. Much better than the breakage from not very "Well" packed shipments from other online retailers.

23 February 2023

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