I recently purchased some bathroom items from Fink and couldn't be happier with my online shopping experience. Their website was easy to use and made it easy to find what I wanted. I received my orde... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Could not be happier! With the proviso that I haven't fitted them yet, this was so easy - the bathroom fittings I got look stunning, they were happy to modify the courier from GLS to DHL (GLS is... See more
I already knew this brand and I can only confirm my appreciation. Good quality, beautiful design, fast delivery. The colors are exactly as in the pictures online.
We've purchased two toilet paper holders, which are very nice. We accidentally ordered the wrong version, but thanks to the support team, who were super responsive, we were able to obtain a refund and... See more
Looks nicer in photos. Even bigger than what is it
Company replied
I'd misjudged how the BERNO toilet paper holder would fit into the environment after installation. I contacted customer service, who responded quickly and offered me a full refund, including postage,... See more
Very good product quality + design. price-quality ratio is amazing. Customer service is super helpful und assists in a quick and easy way.
I ordered a shelf, and the delivery was punctual. The quality of the item is exceptional—very sturdy, flawless, and with a perfect powder-coated finish. An excellent product. I highly recommend it.
The bookshelf meets my expectations. It looks stylish plus minimalist and is durable. It was delivered quickly and was easy to assemble.
I love the items, well made,I got things for my modern and minimal bath.All black, very elegant and essential
Perfect bath room shelf with not too big depth, ideal to my small shower cabin. Easy to mount. Highly recommended.
Very good productos and beautiful designs. The delivery is perfect too. Thanks a lot!
Five stars to Fink. I suggest to improve the shipment by courier
Great experience. I'm very satisfied about the product I ve purchased.
Beautiful quality and design, screws included Rather fast delivery
Great service and delivery in time in Portugal.
Product as advertised and looking good
Loved the table and hooks. Excellent customer service.
Very happy with my order Beautiful and practical
Good quality products
Great design, perfect delivery
Excellent quality, great design
Fast, correct and good material
Initial review was negative, however, I have changed that to 5 stars. The Lyon coat rack I purchased wasn't what I expected based on the description and the images. Magdalena was extremely helpful and... See more
Company replied
Very quick delivery and a smooth, easy purchase process from start to finish. The products were of great quality —beautiful and exactly as shown in the pictures. I’m very happy with the experience ov... See more
Product looks fine but is expensive. Shipping was slow, took 10 days to ship from Poland to the Netherlands, with no clear information on the status of the order. Shipping fee is too high- 9 euro for... See more
Company replied
Can i install the firenze shelf, 97 cm on a wall made of pladur (just 1 layer of pladur, not reinforce in the inside). thanks
Company replied
Company details
Written by the company
Fink creates contemporary bathroom and home accessories, that meet modern needs for function, comfort and beauty. We base on timeless design, premium quality and exceptional customer service.
Contact info
62-300, Psary Małe , Poland
- info@fink.store
- fink.store
4.7
Excellent
598 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would definitely order again
Very quick delivery and a smooth, easy purchase process from start to finish. The products were of great quality —beautiful and exactly as shown in the pictures. I’m very happy with the experience overall and would definitely order again.
8 December 2025
Great customer service
Initial review was negative, however, I have changed that to 5 stars. The Lyon coat rack I purchased wasn't what I expected based on the description and the images. Magdalena was extremely helpful and arranged for a courier to pick up the parcel free of charge, and I received a full refund.
14 January 2026
Unprompted review
Reply from Fink
Dear Ugne,
thank you for sharing your feedback. We sincerely apologize that the product did not meet your expectations and that you experienced issues with installation.
We are committed to finding a satisfactory solution and would be happy to assist you in resolving this matter. Our Customer Care team has contacted you via email to discuss the best option, and ensure that this situation is resolved to your satisfaction.
Kind regards
fink.store
Perfect shower cabin shelf
Perfect bath room shelf with not too big depth, ideal to my small shower cabin. Easy to mount. Highly recommended.
5 April 2025
Could not be happier!
Could not be happier!
With the proviso that I haven't fitted them yet, this was so easy - the bathroom fittings I got look stunning, they were happy to modify the courier from GLS to DHL (GLS is infamously bad in Ireland), they came really quickly and were a pleasure to deal with.
100% recommend, will be back again.
5 February 2026
Unprompted review
Product as advertised and looking good
4 January 2026
Good quality, beautiful design
I already knew this brand and I can only confirm my appreciation.
Good quality, beautiful design, fast delivery. The colors are exactly as in the pictures online.
8 November 2025
Product looks fine but is expensive. Shipping is very slow.
Product looks fine but is expensive. Shipping was slow, took 10 days to ship from Poland to the Netherlands, with no clear information on the status of the order. Shipping fee is too high- 9 euro for a small package (small toilet paper holder). Customer service seems annoyed when asked about status of order.
17 September 2025
Reply from Fink
Dear An,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not fully meet your expectations.
We’d like to clarify that your order was shipped within 4 business days of purchase. Unfortunately, sometimes international shipping can experience delays beyond our control.
Our customer service department will reach out to you via email to discuss your experience and resolve any remaining concerns.
Kind regards,
Fink.store
Can i install the firenze shelf on pladur wall?
Can i install the firenze shelf, 97 cm on a wall made of pladur (just 1 layer of pladur, not reinforce in the inside).
thanks
27 September 2025
Unprompted review
Reply from Fink
Dear Margarita,
we do not recommend mounting our products on plasterboard walls as they may not be strong enough to keep them in their position.
You can try to mount the products, but you will need to use specially dedicated plasterboard wall dowels and screws for this, not the ones included in the installation kit.
Fink.store
Very good product quality + design
Very good product quality + design. price-quality ratio is amazing. Customer service is super helpful und assists in a quick and easy way.
7 August 2025
I love the items
I love the items, well made,I got things for my modern and minimal bath.All black, very elegant and essential
7 August 2025
Nice! :)
The bookshelf meets my expectations. It looks stylish plus minimalist and is durable. It was delivered quickly and was easy to assemble.
7 August 2025
Good quality products
4 August 2025
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