No opportunity to return case without…
No opportunity to return case without any costs
Reply from FINITY CASE
Dear Nicole,
Thank you for sharing your feedback. We are truly sorry to hear about your disappointment regarding the return process.
At FINITY CASE, we strive to maintain transparency and fairness in all our transactions, which is why our return policy is clearly outlined on our website. As stated in the policy, we only cover return shipping costs if it’s at our fault. While we understand that this may not have been the outcome you hoped for, our return guidelines are in place to ensure consistency and clarity for all our customers.
We kindly encourage our customers to review our policies before making a purchase to avoid any misunderstandings. That said, we sincerely regret if this caused any inconvenience or frustration on your end.
We value your feedback and hope this experience will not deter you from considering us in the future. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We are here to help in any way we can.
Sincerely,
FINITY CASE