Fingo by Automotive Lease Packaging Reviews 1,519

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial inquiry to final paperwork. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team goes above and beyond to secure the best outcomes and keep them informed throughout the process. Many people recommend the company for its streamlined process and outstanding customer service.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers consistently report positive experiences, highlighting the ease and clarity of the process.... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been... See more

Company replied


Company details

  1. #1 of 19 best companies in Car Finance and Loan Company
  2. #1 of 4 best companies in Car Dealer
  3. #1 of 20 best companies in Finance Broker
  4. #1 of 4 best companies in Leasing Service
  5. #1 of 2 best companies in Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Nothing was a problem and if issues…

Nothing was a problem and if issues arose a solution was found

12 March 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Quick & easy

First time getting a Novated lease, but Gehan and Alistair made it all feel like a cake walk. The process was completed within a week’s time, without me having to follow up with them even once. They were both extremely pleasant to deal with, very quick in all their responses and had answers to all my questions. 100% would recommend.

24 March 2026
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We are so happy that you enjoyed the experience.

Rated 5 out of 5 stars

The staff are great at what they do…

The staff are great at what they do extremely professional and well knowledgeable could not be happier with this

12 March 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Gregory, Thank you so much for your review. Thank you for being a loyal Fingo customer.

Rated 5 out of 5 stars

Super helpful

Dan was super helpful with the complete process. Always keep me up to date with everything that was happening and made the process very easy.

13 March 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Darren, we hope that you love the new car! Thank you for your review.

Rated 5 out of 5 stars

New car in 1 month

Fingo was one of the companies my employer used for Novated Leases, after reaching out to both companies, Fingo was the one that responded the fastest and ultimately won my business. It all started with investigating a novated lease online, then Adam phoned me and in approximately 1 month later, I drove out of the dealership with a new car. Adam was very helpful with providing me with quotes, responding to messages, and ultimately organising the novated lease application. Any question or query was no trouble, Adam was friendly and informative and I recommend both Adam and Fingo to anyone looking for a novated lease.

14 March 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Sounds like a wonderful experience! Thank you so much for your review!

Rated 5 out of 5 stars

2nd Vehicle Lease with the team

2nd Vehicle Lease with the team - continuously demonstrate, speed, efficiency in processing and overall timely communication - my experiences anyway to date. Well done.

17 March 2026
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Dwight! Enjoy the new car!

Rated 5 out of 5 stars

Smooth experience…

Adam was great from the first conversation, and everything went pretty smoothly as I'd already sourced a car

18 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Lesley, Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Fingo was recommended to me by a family…

Fingo was recommended to me by a family member. I called them and got through to someone straight away.
Nick and his team were very helpful and guided me through the entire process.
I’m happy with Fingo and happy to recommend them.
Claes NSW

2 March 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Claes, We are so happy that you have had such a helpful experience. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Raja and Alistair were awesome to deal…

Raja and Alistair were awesome to deal with during the whole process of getting a novated lease. Extremely helpful and always took the time to explain everything. They made the process as quick and easy as possible and we got a new car within a week.

13 March 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Thomas, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great experience

Great experience, very quick turnaround from first contact with Gehan to driving brand new car. Highly recommend.

24 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We are so happy that Gehan was able to provide such a quick turnaround.

Rated 5 out of 5 stars

Julie from Fingo was amazing from start…

Julie from Fingo was amazing from start to finish. Terrific honest advice, very generous with her time. Prompt responses, efficient and a joy to deal with. I have recommended her & Fingo to a number of colleagues considering EVs and car leases.

4 March 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Alex, what a wonderful review! Thank you so much for sharing your experience. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great service for self-employed lease

Highly recommend using Fingo for novated leasing, especially for self-employed. Working with Wes was extremely easy, he was communicative, clear, and willing to go beyond to provide a good service. 5 stars.

7 March 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Patrick, Thank you so much for your review. We are so happy that you found the process so easy and communicative.

Rated 5 out of 5 stars

FINGO IS THE BEST

We use Fingo for all our vehicles great service. And efficient.

12 March 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

Great experience

Raja was an awesome consultant from the start. Great information and tips, as well as going the extra mile to get all the paperwork done.
The buyer and finance teams were also amazing, pushing through all the paperwork as quickly as possible.
I was kept up to date at all times.
Highly rate the service from the FinGo team so far.

9 March 2026
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Reply from Fingo by Automotive Lease Packaging

Enjoy the new car Barbara! Thank you so much for your review.

Rated 5 out of 5 stars

Very easy process and the team at Fingo…

Very easy process and the team at Fingo are great. Julie in particular is a star.

2 March 2026
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Reply from Fingo by Automotive Lease Packaging

Hello Josh, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Having just recently purchase a vehicle…

Having just recently purchase a vehicle through Fingo I would like to say what a great company and friendly helpful team to deal with. They made the whole process of purchasing a vehicle and financing so seamless and pleasant with no stress as they explained everything clearly to me. I would highly recommend my friends and family in future dealings with you should they need to purchase a vehicle!!! Great job Chris Ghean Dina!!! 🙂👍🏻

2 March 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Colin, what a wonderful review. Thank you so much!

Rated 5 out of 5 stars

Veronica at Fingo helped me all the way…

Veronica at Fingo helped me all the way from information gathering to contract execution. Prompt availability and professional service. As well as responding very quickly to car dealer related timelines. Thank you.

25 February 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Andrew, Thank you for your review. We are so happy that you received such a professional service.

Rated 5 out of 5 stars

Fingo made the process less stressful

Veronica from the Fingo team made the process of sourcing my new car easy by handling all the paperwork, and dealing with the dealer.
Veronica also explained the expectations in layman's terms so I understand as it was my first novated lease.
Really happy with the Fingo quality of service.
Highly recommend their services!

6 March 2026
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review! We are so glad that you had such a great experience with the Fingo Team.

Rated 5 out of 5 stars

Good communication

Good communication

4 March 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Rex, Thank you so much for your review! We hope that you enjoy your new car.

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