Finest Retreats Reviews 

924
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company during their holiday stays. Customers frequently praise the wonderful locations, noting that accommodations are conveniently situated close to local village amenities, beautiful beaches, and breathtaking scenic spots. Consumers also love the spotless, well-equipped facilities and comfortable furnishings that make their time away truly relaxing and memorable. Some reviewers were not happy with property maintenance, specifically mentioning unclean appliances, accumulated dust, and frustrating housekeeping concerns upon initial arrival. A few people also experienced booking or communication difficulties when coordinating their stays through various platforms and managing their reservation details.

What people talk about most

Location

Users describe positive interactions with location, noting that properties are situated in great areas close... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting clean and well-equipped... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional cleanliness and comfort... See more

Staff

Consumers find staff to be positive, helpful, and very communicative. Reviewers frequently highlight that... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed 6 nights recently at The Rectory Nook Annexe, Saint Teath, North Cornwall near Port Issac, Tintagel and Padstow. This is a beautiful 1 bedroom apartment with own front door, separate large s... See more

Rated 5 out of 5 stars

We had an absolutely amazing time at the Glamping Site (with Rescoria Retreats, Poldark). The tent was comfortable and, even though there was no electricity, there were romantic battery lights on... See more

Rated 5 out of 5 stars

Great location in Pwllheli, close to the beach, lovely apartment in a quiet location with private parking. Apartment itself is nicely decorated & with all the facilities you would require for an exten... See more

Rated 5 out of 5 stars

We stayed a week in Filey in a ground floor apartment. Booking was simple with excellent communication throughout. The apartment was right in the centre of Filey with everything a short walk away.... See more


Company details

  1. Vacation Home Rental Agency

Written by the company

Finest Retreats offers a full holiday letting service for owners of luxury UK holiday properties. We work hard to get you bookings and maintain your property as if it were our own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

924 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(924)

287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

excellent help with a problem

We had a problem with the booked house.
When we reached the duty manager, Amie Hardy, she was so kind and helpful.
Amie was very sympathetic and understanding. Within a short while she had selected two alternative properties nearby. She gave clear directions for locating the one we chose and contacted the owner immediately, ensuring the property was soon ready for us. After a horrible start, we were able to relax and enjoy our holiday.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

We stayed in Belle Vue Appartments in Filey. This was our second stay at these appartments and we have already booked for next year. The location is great, you open the door onto the main street, but the appartment is really peaceful. The appartment is modern, bright, well eqiuped and really clean. The booking process was really easy. Staff even called us back because they had missed our call and gave us a discount on our booking for next year because we were returning customers. Overall we were really pleased with the whole experience.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Belle Vue apartments Filey North Yorkshire

Filey in North Yorks is one of our favourite places and to discover the finest retreat apartments there helped make our stay. So much so that we returned this summer happy in knowing what to expect and we weren't disappointed. Our one bedroomed first floor apartment was central, had private parking and was just a short walk from the beach.
The instructions for gaining entry are clear, and, once inside it feels light and airy. The communal spaces are light cool and have attractive pictures on the walls.
The fixtures and fittings are of good quality, it has a great bathroom, good quality accessories and a well equipped kitchen including a choice of coffee makers and tablets for the dishwasher and washing machine. Everything you need for a great stay.
We booked this over the phone and a link was forwarded for payment so an easy process.
(Apart from booking this we had no need to communicate with anyone as everything was fine on arrival so we can't really comment on how staff dealt with queries)

17 June 2026
Unprompted review
Rated 1 out of 5 stars

No support took extra money unauthorised

This company advertise ‘35 goonrea’ Looe and it was an awful experience terrible property to stay in so many things awful. Also said sea view and detached property when clearly not. They have given no support after I complained just ignored my emails after complaining Then they had the audacity to take extra money from my account saying extra cleaning charges and new door mat needed ! I would not recommend this company and definitely not recommend anyone to stay at 35 goonrea. Looe.

18 May 2026
Unprompted review
Rated 2 out of 5 stars

Customer service lacking

If you have a simple holiday booking and don’t need to make any changes or ask questions, you’ll probably be fine. However, if you need any help afterwards, the customer service is extremely disappointing.

I had to email several times regarding my booking and needed an updated confirmation. Despite chasing this up, I was left waiting for months with no response or resolution. I eventually had to contact them again, only to be sent the old confirmation documents instead of the updated ones I had requested.

The lack of communication and support was really frustrating, especially when dealing with something as important as a holiday booking. A company should be there to help customers when issues arise, not make them repeatedly chase for basic information.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a superb stay at tideways

We had a superb stay at tideways. The house was very comfortable including beds and living area. The kitchen was very well equipped and easy to use. Washer and dryer available which certainly came in handy.the views were amazing from inside and outside the property. The weather wasnt great when we visited so we particulary enjoyed the woodburner. The hot tub over looking the scenic views was a big hit. The kayacks were great fun and had life jackets to use. The property is set on a hill and there are quite a few steps to get into the property which those with motability problems may struggle with. Nice extras such as a welcome hamper. There are also board games to use. The herin inn is a short walk away and did a nice breakfast and a delicious dinner. The only thing we felt that would have made it better would be a gate up closer to the house, this way dogs would be enclosed and dog owners would have more peace of mind

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Calm Cottage was gorgeous!

Calm Cottage was gorgeous!! We loved our stay there and the company letting it were very responsive to a couple of things we mentioned that were broken. It didn’t spoil our stay at all and we had a wonderful time!!!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect holidays in Highlands

We had a wonderful stay in this lovely little cottage. It is very comfortable, beautifully kept, and equipped with everything we needed. The view of the surrounding hills is truly stunning and made every morning special.

The location is perfect for exploring the Highlands — peaceful, quiet, and close to many beautiful places. We felt relaxed from the very first moment.

Thank you for creating such a welcoming place. We highly recommend it to anyone who appreciates calm, comfort, and breathtaking scenery.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Finest retreats were absolutely Brilliant!

Finest retreats were absolutely fantastic from start to finish. The booking process was simple, the communication spot on, and our Cornwall holiday was quite simply brilliant. We made a small tweak to the time period that we were staying (we booked an extra night just before we were due to stay), and finest retreats were very accommodating in helping us to secure the extra night at a sensible fee. Would definitely recommend finest retreats.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Tregatreath is a beautiful house

Tregatreath is a beautiful house. We stayed here back in the 80’s and it is almost the same! There are some things that are a bit dated but that was part of the charm. There is only one bathroom which for 12 people was a challenge but we managed. The grounds are fantastic and the location of Coverack was perfect. Shame the pool was out of action, we had so much fun in it in the 80’s! There anre some beautiful walks to go on too, my son saw seals basking on some rocks nearby! Overall we had a wonderful stay. Finest Retreats are responsive and a pleasure to deal with.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Communication was good and all…

Communication was good and all necessary information was provided promptly. Property listing was actually an good example of Finest Retreats... Private, well appointed and a cosy spacious place to have a wonderful vacation.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Kelsick Guest House-Helvellyn

My wife and I stayed at Kelsick Guest house-Helvellyn Ambleside.
The information provided to enter the room and where to park the car were absolutely spot on. The room itself was perfect for our short stay and the location was great. We Will definitely be going back again, hopefully for a longer stay.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC Service

FANTASTIC Service

Greenway
Westward Ho!

We have dealt with Amie the whole way through our booking with many questions along the way. She has answered them all and very willing to help. She is very positive and friendly with a great telephone manner.

Our kettle decided to stop working whilst on our stay and within no time at all another one was delivered to our door.

We stayed at Easter and are returning in the summer as loved the service, property and destination.

Thank you Amie ⭐️

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Ideal spot for your outdoor loving large group!

This was a family reunion of 7 adults gathered from Leeds, Bristol and Arizona, USA. Felin Ship had enough beds for all of us comfortably, 2 lounges with plenty of seating and a large, well-equipped kitchen. The driveway was big enough for 3 cars. I used the little summer house on one of the very rainy days to have a pot of tea, do some reading and sketching! And the garden, with it's river running through the bottom, was a beautiful oasis of calm. We could walk down the road to a Co-op and the village of Dolgellau just beyond with some cute shops, restaurants and pubs, plus an excellent bakery. This converted old saw mill was wonderful to come home to after a day of cycling, swimming, hiking up Cadair Idris, going to the beach at Barmouth among other activities we enjoyed in the area. It was clean, spacious and had all we needed. There was one time we needed something and the management was quick to communicate and fill the need. It was a fabulous 6-day getaway. So a big thank you to all of you!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful place

Beautiful place, brilliant location and ideal for exploring Fowey by walking or with a boat. Water Taxis serve the jetty at the bottom of the garden, making it well connected.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Ambleside trip enhanced by finest retreats

The accommodation in Ambleside was very clean and comfortable. It was in a perfect location, central to all amenities.

We met a member of staff who manages the premises, he was very helpful, and even though it was a self check in, he came to say hello and check we were ok.

12 June 2026
Unprompted review

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