FineDay Funds Reviews 

3,863
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful staff and efficient service that makes navigating short-term loans remarkably quick and easy. Customer support representatives are frequently described as extremely polite, professional, and readily available to answer questions whenever needed. Some reviewers were not happy with high interest rates and unexpected financial difficulties regarding early loan payoffs. A few people also mentioned encountering very frustrating customer service interactions and confusing payment processes that caused additional stress. Other consumers noted issues with delayed fund deposits and strict penalty fees during unforeseen emergency situations.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as competent, friendly,... See more

Service

Users describe positive interactions with service, highlighting a friendly staff and clear explanations of... See more

Payment

Clients share ambiguous opinions on payment, with many highlighting fast funding and convenient budgeting... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, trustworthy, and... See more

User experience

People report high satisfaction with the user experience, highlighting an easy and smooth application... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this proces... See more

Company replied

Rated 5 out of 5 stars

Customer service was very professional. Wanted to know if I was comfortable with the payment plan. Explain everything clearly, and answer my questions without a problem. They made me feel like I was a... See more

Company replied

Rated 5 out of 5 stars

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... See more

Company replied

Rated 5 out of 5 stars

Someone attempted to steal my identity and open a loan with Fineday. They successfully changed account details and gained approval, but I was notified that "my loan" was approved. I called in and wa... See more

Company replied


Company details

  1. Loan Agency

Written by the company

FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,863)

493 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t ever use them

Don’t ever use them. I borrowed money on April 22 for $1300. Then one week later they took a payment of $449. Why would I need to borrow all that money for you to turn around one week later and take my money it’s a scam do not use.

1 May 2026
Unprompted review
FineDay Funds logo

Reply from FineDay Funds

Dear Angela Harper,

Thank you for sharing your feedback. We’re sorry for the frustration caused by the timing of your first payment and understand why this would be concerning. Payment amounts and due dates are disclosed in the Loan Agreement and are also available in your online account, where you can view your payment schedule at any time.

Our loans are designed as short‑term solutions, and customers have the ability to manage their balance by making extra payments, paying down principal, or paying the loan off early at any time without penalties—either through their online account or by calling Customer Service. We also offer a rewards program that allows customers to earn points through promotions and redeem them for gift cards or credits applied directly to their loan balance.

We would appreciate the opportunity to review your account and help resolve this. Please contact our Customer Service team at (844) 941‑0035, and we’ll be happy to assist further.

Rated 4 out of 5 stars

Very easy and convenient to obtain a…

Very easy and convenient to obtain a loan online

26 April 2026
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Reply from FineDay Funds

Thank you for the 4-star review, Anthony Davis! We’re so glad to hear that the online loan process was easy and convenient for you. Making borrowing simple and stress-free is one of our top priorities. We appreciate your feedback and look forward to helping you again whenever you need us!

Rated 3 out of 5 stars

High rates but flexible with credit

Love the openess to people with less than perfect credit however the rates are insane . Desperation and Urgency should be the only time you take out this loan and be sure there is a way to pay it back quickly.

27 April 2026
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Reply from FineDay Funds

Dear Shelene,

Thank you for sharing your honest feedback — we truly appreciate you recognizing our commitment to helping customers with less-than-perfect credit when they need access to funds quickly. We’re glad our accessibility stood out as a positive, though we’re sorry to hear the rates felt overwhelming and did not meet your expectations.
We understand how important affordability is, especially during urgent financial situations, and we appreciate your candid perspective about borrowing responsibly and repayment planning. This is why we encourage our customers to borrow only the minimum amount necessary and to pay it off as soon as their finances allow. Paying your loan off early will save a significant amount on interest and will not involve any prepayment penalty fees.
If there’s anything we can do to improve your experience or answer questions about your account, please contact our Customer Service team at (844) 941-0035.

Rated 5 out of 5 stars

Best Loan experience

easy to apply & always friendly cus srv reps with budget friendly payments

28 April 2026
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Reply from FineDay Funds

Thank you for the amazing five-star review, Jai! We’re so glad to hear the application process was easy and that our customer service representatives have consistently been friendly and helpful. Providing budget-friendly payment options while delivering great service is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to continuing to serve you!

Rated 5 out of 5 stars

Wonderful experience!

Customer service is great. Application process is smooth and easy!

28 April 2026
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Reply from FineDay Funds

Dear Linda Hines,

We truly appreciate your kind words about our customer service and are grateful you found the application process smooth and easy. It means a lot to us that your experience was a positive one from start to finish. Thank you for your support—we’re always here whenever you need us!

Rated 5 out of 5 stars

Very nice company

Very nice company

25 April 2026
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Reply from FineDay Funds

Dear Customer,

We truly appreciate your kind words—thank you for taking the time to share your experience with us. It means a lot to our team to know you see us as a very nice company, and we’re grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

I love it that I was able to get…

I love it that I was able to get approved for my funds was delivered and deposited into my bank account within a few hours the same day. Thank you.

23 April 2026
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Reply from FineDay Funds

Dear Leanna Scalf,

We truly appreciate you sharing your experience and are so glad we could get your funds approved and deposited so quickly. It means a lot to us that we could provide the fast, reliable service you needed. Thank you for your trust in us—we’re always here whenever you need support!

Rated 5 out of 5 stars

Easy

Easy, convenient and promptly funded.

23 April 2026
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Reply from FineDay Funds

Thank you for the fantastic review, Eric Ogren! We’re thrilled that your experience was smooth, convenient, and fast from start to finish. Your feedback means a lot to us, and we’re happy we could deliver exactly what you needed. Don’t hesitate to reach out if we can help again!

Rated 1 out of 5 stars

Intrest rates 799 percent thats what's…

Intrest rates 799 percent thats what's wrong yall should be put in prison for that kind of Intrest rates total bs in my book loan sharing is against the law

7 March 2026
Unprompted review
FineDay Funds logo

Reply from FineDay Funds

Dear Mark Lewis,

Thank you for your feedback. Our interest rates are high because we lend to consumers with a wide range of credit histories. This is why we encourage our customers to borrow only the minimum amount necessary and to pay it off as soon as their finances allow. Paying your loan off early will save a significant amount on interest and will not involve any prepayment penalty fees. You can do this via your online account or by calling us 24/7 at 877-558-1999.

Rated 5 out of 5 stars

Easy process and very professional…

Easy process and very professional person helped me. Greatly appreciated.

21 April 2026
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Reply from FineDay Funds

Dear Vickie Page,

Thank you so much for taking the time to leave us a five‑star review. We truly appreciate your kind words and are glad to hear that you found the process easy and that our team member provided professional, attentive assistance. Creating a smooth experience and treating every customer with respect and care are extremely important to us, so it’s rewarding to know that this was reflected in your experience. If there is ever anything more we can assist you with in the future, our team is always here and happy to help. Thank you again for choosing us—we genuinely value your trust.

Rated 5 out of 5 stars

Everything went well so thank you.

Good to have you all helping me.

22 April 2026
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Reply from FineDay Funds

Thank you so much for your kind words, Gloria Mitchell! We truly appreciate you taking the time to share your experience. It means a lot to know our team has been helpful and supportive for you. We’re always here whenever you need us—looking forward to continuing to assist you!

Rated 4 out of 5 stars

Notifications are prompt and the app is…

Notifications are prompt and the app is easy to navigate.

20 April 2026
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Reply from FineDay Funds

We appreciate your feedback! We’re committed to delivering a seamless and user-friendly experience, and it’s great to hear we’re meeting your expectations.

Rated 5 out of 5 stars

Great experience

Great experience

20 April 2026
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Reply from FineDay Funds

Thank you so much for the 5 stars, Customer! We're thrilled to hear you had a great experience. Can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Great I need a loan and they really…

Great I need a loan and they really helped me out the service was very good

20 April 2026
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Reply from FineDay Funds

We’re grateful for your awesome review, Honay Martinez! Helping you secure the loan you needed and delivering excellent service is exactly what we aim for. Thanks for choosing us — we’re here whenever you need us.

Rated 5 out of 5 stars

Nice experience

This is my first loan with this company, and it was a nice experience. Customer service was very good and answered all questions. The interest is high; but I intend to pay this loan off quickly.

18 April 2026
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Reply from FineDay Funds

Thank you for choosing us, Barbara! We’re happy to know you had a nice first experience and that our customer service team met your expectations. If you ever have questions along the way, we’re here to help!

Rated 5 out of 5 stars

Although the interest rate is…

Although the interest rate is outrageous, I was able to get the funds I needed when I needed them

18 April 2026
FineDay Funds logo

Reply from FineDay Funds

Thank you for taking the time to share your five-star experience with us—we truly appreciate it. We understand and respect your perspective regarding interest rates, and we’re glad we were able to provide access to funds when you needed them most, as that timely support is exactly what our service is designed to offer. We strive to be transparent about loan terms so customers can make informed decisions, and our team is always available to explain options or discuss ways to manage costs, including early payoff opportunities. Thank you again for your feedback and for choosing us during an important moment—we appreciate the opportunity to serve you.

Rated 5 out of 5 stars

customer service is great

customer service is great

18 April 2026
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Reply from FineDay Funds

Dear Kenneth Nutt,

We truly appreciate you taking the time to leave us a five‑star review and share your experience. Hearing that you found our customer service to be great means a lot to us, as providing clear, respectful, and supportive assistance is a top priority for our team. Your feedback reinforces that we are meeting our goal of helping customers feel confident and cared for throughout the loan process, and we thank you for recognizing that effort. If you ever need assistance in the future or have questions about your account, we are always here to help and look forward to serving you again.

Rated 5 out of 5 stars
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Reply from FineDay Funds

Thanks for the fantastic rating, Terri Quinn! We’re glad our quick service hit the mark for you. Your support means a lot and we look forward to serving you again.

Rated 5 out of 5 stars
FineDay Funds logo

Reply from FineDay Funds

We really appreciate your feedback, customer! Providing quick service at a fair price is always our goal, so it’s great to hear we delivered. Thanks for choosing us—we hope to see you again!

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