FineDay Funds Reviews 

3,863
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful staff and efficient service that makes navigating short-term loans remarkably quick and easy. Customer support representatives are frequently described as extremely polite, professional, and readily available to answer questions whenever needed. Some reviewers were not happy with high interest rates and unexpected financial difficulties regarding early loan payoffs. A few people also mentioned encountering very frustrating customer service interactions and confusing payment processes that caused additional stress. Other consumers noted issues with delayed fund deposits and strict penalty fees during unforeseen emergency situations.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as competent, friendly,... See more

Service

Users describe positive interactions with service, highlighting a friendly staff and clear explanations of... See more

Payment

Clients share ambiguous opinions on payment, with many highlighting fast funding and convenient budgeting... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, trustworthy, and... See more

User experience

People report high satisfaction with the user experience, highlighting an easy and smooth application... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this proces... See more

Company replied

Rated 5 out of 5 stars

Customer service was very professional. Wanted to know if I was comfortable with the payment plan. Explain everything clearly, and answer my questions without a problem. They made me feel like I was a... See more

Company replied

Rated 5 out of 5 stars

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... See more

Company replied

Rated 5 out of 5 stars

Someone attempted to steal my identity and open a loan with Fineday. They successfully changed account details and gained approval, but I was notified that "my loan" was approved. I called in and wa... See more

Company replied


Company details

  1. Loan Agency

Written by the company

FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,863)

493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy to apply and get approved…for

Super easy to apply and get approved for a loan. I'm so happy they explained the interests up front. They also stress the benefits of paying down in or paying off early. It's clear open and honest. With a breakdown of cost per payment.

They also have Cool members benefits like you can earn points for paying on time. I've already made 6$.

Pro helps get money evennl with bad credit
Build your credit
Payments aren't crazy high
Con
it's really high interest.
You may back more in fees than the loan
Try them in an emergency
Mine arrived at the end of the day instead of your own hea

8 March 2026
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Reply from FineDay Funds

Thank you for the glowing feedback, David Hall! We’re thrilled that the process felt simple, honest, and helpful, and that the rewards program is already putting money back in your pocket. We’re sorry about the higher interest rate — we know it’s not ideal. Paying off early or adding a little extra when you can really helps reduce the overall cost, and we’re glad our team could walk you through that. We appreciate you choosing us and sharing your story!

Rated 5 out of 5 stars

Great service and friendly customer…

Great service and friendly customer support that understands your Short term loan needs.

9 March 2026
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Reply from FineDay Funds

We really appreciate your five-star review, Jose Mills! It’s wonderful to know our team made the process smooth and approachable for your short-term loan. Hearing that you felt understood truly means a lot. Thanks again, and we’re always here to help whenever you need us.

Rated 5 out of 5 stars

The representative was very helpful and…

The representative was very helpful and nice.

7 March 2026
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Reply from FineDay Funds

Dear Debra Tarver,

Thank you so much for taking the time to share your five-star review. We truly appreciate your kind words and are delighted to hear that our representative was helpful and pleasant to work with. Providing courteous, knowledgeable support is a priority for our team, and it is rewarding to know your experience reflected that commitment. Should you ever need additional assistance or have questions about your loan, we are always here to help. We sincerely appreciate your trust in our company and look forward to continuing to serve you.

Rated 5 out of 5 stars

Loan

They said yes

6 March 2026
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Reply from FineDay Funds

Wow, thank you for the amazing review, David Nash! “They said yes” is the kind of news that makes our whole day. We’re grateful you trusted us with such a special milestone. Cheers to your next chapter!

Rated 5 out of 5 stars

Great and fast process

Great fast process

3 March 2026
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Reply from FineDay Funds

Dear Ivan Chavez,

We appreciate you taking the time to share your feedback with us. We’re grateful to hear that you had a great experience and that the process was fast and smooth. Thank you for choosing us—we look forward to serving you again in the future.

Rated 5 out of 5 stars

Very Good Experience!!

It was very easy to get approved and quickly funded. They provided me with what I needed in a very timely manner.

2 March 2026
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Reply from FineDay Funds

Huge thanks for the 5-star review, Nakia F! Speed and simplicity are what we strive for, and we’re glad your experience reflected that. We appreciate you and are always here when you need us.

Rated 1 out of 5 stars

Interest way to high

25 January 2026
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Reply from FineDay Funds

Terry Haygood, thank you for your feedback. We truly appreciate you taking a moment to let us know about your experience.

We’re sorry to hear that the interest rate was higher than you expected. We understand how important that factor is, and we apologize that it left you feeling disappointed.

We’re grateful you gave us the opportunity to assist you, and we appreciate you considering our services. Feedback like yours helps us continue working toward better solutions for our customers.

Thank you again for sharing your thoughts.

Rated 5 out of 5 stars

Easy to work

Easy to work
With

6 March 2026
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Reply from FineDay Funds

Dear Margaret Burch,

Thank you for taking the time to share your experience and for the five‑star review. We truly appreciate your kind words. Hearing that we were easy to work with means a great deal to us, as we work hard to make the loan process as clear, respectful, and stress‑free as possible.

Your feedback reinforces our commitment to providing straightforward communication and dependable support from start to finish. We understand how important it is to feel confident and comfortable throughout the process, and we are glad that came through in your experience.

If you ever have questions, need assistance in the future, or feel there is anything we can do to improve, we are always here and happy to help. Thank you again for choosing us and for trusting us with your lending needs.

Rated 4 out of 5 stars

Easy loan process and quick to fund

Had a very good experience obtaining a loan from this company. Customer service was excellent! Very easy loan process and fast approval. Had no issues so far so good thank you very much for helping me when I needed it the most.

4 March 2026
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Reply from FineDay Funds

Thank you for sharing your experience, Rspiro! We're happy the loan process was smooth and the approval quick. We appreciate the opportunity to assist you.

Rated 1 out of 5 stars

You responded as there was a three day…

You responded as there was a three day window if I wanted to make adjustments however I did not no I would to make an adjustment! I can't afford to make two payments my bank account will be overdrawn this month and the whole point of taking a loan with you is to keep my account ahead!

4 March 2026
Unprompted review
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Reply from FineDay Funds

Thank you for sharing your feedback. We’re sorry to hear about the frustration you’re experiencing regarding your payment schedule. We understand how important it is to manage payments in a way that works with your financial situation, and we certainly don’t want this to cause additional stress. While there is typically a limited window for payment adjustments, we would like the opportunity to review your account and see if there are any options available to assist you. Please reach out to our customer support team at your earliest convenience so we can take a closer look and discuss possible solutions with you. We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

The worse customer service ever

Horrible service the people whom I spoke to on February 3 2026 treated me like trash. Very disappointed in the customer service I received they were both rude talked over me did not answer my questions properly the worst experience I have ever had. I am going to get another loan with another company just so that I can pay off this loan as soon as possible so that I do. Or have to deal with your staff anymore.

3 March 2026
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Reply from FineDay Funds

We sincerely apologize for the experience you had and for the frustration you described during your interaction with our staff, Erica. Providing respectful, helpful, and professional customer service is very important to us, and we’re disappointed to hear that this was not reflected in your experience. We would like the opportunity to review what occurred and assist you further. Please reach out to our support team so we can discuss your concerns and work toward a resolution. Thank you for bringing this matter to our attention.

Rated 4 out of 5 stars

The customer service when I had…

The customer service when I had questions.

3 March 2026
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Reply from FineDay Funds

Thank you for your review, Cloti! We're pleased that our customer service made a positive impression. Please don’t hesitate to reach out anytime.

Rated 3 out of 5 stars

My first loans went okay

My first loans went okay; high interest rate, but the money was deposited right away. Now I have taken my third loan, and I'm waiting for the funds to be deposited into my account.

4 March 2026
Unprompted review
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Reply from FineDay Funds

Cheryle, thank you for your continued trust in us and for taking the time to leave a review. We’re pleased to hear that your previous loans were processed smoothly and that the funds were delivered quickly when you needed them.

We also appreciate your candid feedback about the interest rate and understand that it’s something customers carefully consider. At the same time, we’re sorry to hear that you’re currently waiting on the deposit for your third loan. We know how important timely access to funds can be and apologize for any frustration this delay may have caused.

Please feel free to contact our customer support team so we can review the status of your deposit and assist you further at 844-941-0035. We truly value your business and look forward to continuing to serve you.

Rated 5 out of 5 stars

Seamless and easy

Seamless and easy

2 March 2026
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Reply from FineDay Funds

Thank you so much for the five-star review, Nathaniel! We’re thrilled to hear your experience was seamless and easy—that’s exactly what we strive for with every interaction. Our goal is to make the entire process simple, smooth, and stress-free, so it means a lot to know we delivered that for you. We truly appreciate your support and look forward to helping you again anytime!

Rated 4 out of 5 stars

Rate is very high but company try’s to…

Rate is very high but company try’s to accomondate for you.

18 June 2025
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Reply from FineDay Funds

Dear Wendy Nails,

We truly appreciate you taking the time to share your honest feedback with us. We understand that pricing is an important factor, and we’re always grateful for the opportunity to work with our customers to find solutions that fit their needs. Thank you again for your support—we look forward to continuing to serve you!

Rated 5 out of 5 stars

They were very nice and help me get my…

They were very nice and help me get my money worth

1 March 2026
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Reply from FineDay Funds

Thank you for the wonderful feedback, Customer! Hearing that we helped you get the most value means everything to us. We’re grateful for your trust and look forward to serving you again!

Rated 5 out of 5 stars

Great experience

Great experience. This company offers the coustomer to earn points to pay towards your loan or other.

20 February 2026
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Reply from FineDay Funds

Thank you so much for the 5‑star review, Cheyana! We’re thrilled you’re enjoying the ability to earn points and put them toward your loan or anything else you need. We appreciate you being part of our community—thanks for choosing us!

Rated 5 out of 5 stars

I like the loans are fast and easy…

I like the loans are fast and easy payments

2 March 2026
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Reply from FineDay Funds

Dear Estella Espinosa,

We truly appreciate you taking the time to share your experience with us. We’re so glad to hear that you find our loans fast and the payment process easy—that’s exactly what we aim for. Thank you for choosing us, and we look forward to continuing to serve you!

Rated 5 out of 5 stars
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Reply from FineDay Funds

We’re so grateful for your amazing review, Debra! Knowing our team made things easy and pleasant for you is a real highlight. Thanks for choosing us—come back anytime!

Rated 5 out of 5 stars

Good

Very good personality 👌

2 March 2026
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Reply from FineDay Funds

Hi Curtis,

Thank you so much for taking the time to share your five-star review. We truly appreciate your kind words and are delighted to hear that you had a positive experience and felt comfortable with our team member’s personality. Providing friendly, respectful, and professional service is extremely important to us, and your feedback confirms we are meeting that goal. If there is ever anything further we can assist you with regarding your loan or any future needs, please do not hesitate to reach out. We sincerely appreciate your trust in our company and look forward to continuing to serve you.

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