The Healthy Place Reviews 

1,829
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

10 star review! Grant and his colleagues went above and beyond taking care of my product and overnight shipping requests. Extraordinary customer service! Kind, informed and do whatever it takes !

Rated 5 out of 5 stars

Last week I stopped at the Fitchburg location of The Healthy Place. I have been shopping at this store for 13 years and my experience was exactly what I expected – amazing! These employees not only ex... See more

Rated 1 out of 5 stars

Worst company! They still haven’t paid me back on orders they have cancelled! Keep sending emails with lies about how they never charged. After sharing screenshot, they said they would refund me, and... See more

Rated 5 out of 5 stars

I LOVE the Healthy Place! Since 2012, when I moved back to Madison, Tim and the team have seen me through supplement, essential oil, and dietary needs as a nursing mom of a preemie infant, iron supple... See more

Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Health and Beauty Shop

Written by the company

Our team of health and wellness experts are devoted to helping people in our community find the tools they need to enjoy full, vibrant health! We've been serving customers in the Madison, WI area and beyond for over 10 years. We've won many awards in the local Health and Wellness Industry for our excellent customer care and commitment to quality. Our team is comprised of wellness and fitness experts, herbalists, and certified aromatherapists, nutritional counselors, and more. We're excited to help you find what you need!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,829)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

You didn’t ship the probiotic with cold…

You didn’t ship the probiotic with cold packs as requested.

8 October 2021
The Healthy Place  logo

Reply from The Healthy Place

I am super sorry for not better explaining why we did not cold pack. This product does not actually need to be cold packed and I actually asked the company because I wanted to be sure! I apologize that we did not explain that better to you as the integrity of the products you purchase is important to us both!

I am gonna chat with my team and see how we can better communicate around this topic! If you prefer it still then you can put "cold pack please" in your order notes and we will take care of you!!

-Tim, Owner

Rated 5 out of 5 stars

Great customer Service!

I ordered shampoo and conditioner to tame my gray hair a bit. I like the products and they arrived quickly. There was even a personal note enclosed! I'm impressed!!!

3 October 2021
Rated 5 out of 5 stars

I like purchasing quality products...

I like purchasing quality products from a trusted source. I love the notes that come in the online order deliveries, and I love the coupon and sale notifications (I like to save my hard earned $$!) The website is easy to use and my product has always gotten to me fairly quickly. When I want something I've read about or learned about I always check for it here first. Thank you for the continued great experience(s)!

1 October 2021

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