FindTransfers Reviews 848

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be incredibly efficient and easy to use, frequently highlighting the competitive pricing and the ability to compare multiple quotes from various transport companies. The website is consistently praised for its clarity and user-friendliness, making the process of arranging transfers straightforward and quick. Reviewers often mention the professionalism and politeness of the drivers, who are described as friendly, helpful, and punctual. The overall user experience is highly positive, with many expressing satisfaction with the quality of vehicles and the smooth, stress-free journeys provided. However, some people were dissatisfied with instances where chosen transfers did not show up, leading to inconvenience, especially for airport transfers at fixed times. A few other people also felt that the company's reach for specific services was limited, despite their broad European presence.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency and reliability of the... See more

Price

Users describe positive interactions with price, consistently finding competitive and reasonable options.... See more

Staff

Consumers find staff to be positive, consistently praising drivers for being friendly, helpful, and polite.... See more

Website

Clients share positive opinions on website, consistently describing it as easy to use and navigate, saving... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease of use of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find Transfers communication was excellent. We had a WhatsApp the day before we travelled from the driver with his name, and confirmation of what time he'd arrive ("30 mins after the plane landed as p... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely top-notch service for booking transfers. I've been using it for over 10 years. Every request is like an auction among transport companies. We always find incredibly cheap offers.... See more

Company replied

Rated 5 out of 5 stars

We had a large group that needed transportation from Innsbruck to a ski resort. Rather than the typical hours of scrolling and research I would normally have done, I thought I’d give findtransfers... See more

Company replied

Rated 5 out of 5 stars

I used Find Transfers to arrange transport for a family party of 8 people from Ibiza Airport to a TUI resort, which was about a 35 minute journey, with a return to the airport 6 days later. I was very... See more

Company replied


Company details

  1. Travel Aggregator

Information provided by various external sources

Compare airport transfer and holiday taxi prices. Save time and money with our quick and easy system. Tell us where you need a taxi and local companies will send you their best offers. You can then compare all the offers on one page and book your preferred option.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(848)

76 reviews in the last 12 months

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Rated 4 out of 5 stars

Prompt communication

22 January 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Jeffery,

Thank you very much for taking the time to rate and review us, much appreciated!

The FindTransfers Team

Rated 4 out of 5 stars

This company did exactly what it said…

This company did exactly what it said on the tin! Having entered the transfer details, I then started to receive prices within 3/4 hours and over 15 in total over a 7 day period. Not only did I see prices but there were also details of each company, their drivers, their vehicles, how many journeys they had done and reviews from customers. I felt that I had choice and control over which company I chose and could email them directly with any questions and queries about our transfer.

4 January 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Simon,

Thank you very much for taking the time to leave us this great review. We are really happy to see that our system worked so well for you on your recent trip. We hope you had a great holiday and that we can help you again next time you need to book any transfers.

The FindTransfers Team

Rated 5 out of 5 stars

Good site for taxi comparison - easy to use

FindTransfers quickly provided multiple quotations for the requested route, together with user ratings, vehicle details and costs (including any for delayed flights or extra luggage)
Using the above information I have always (5 times) had a very good transfer at an economic price.

12 January 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Alan,

Thank you very much for taking the time to leave us this excellent review. Having repeat customers is the best sign that we are doing something right and so we really appreciate you using our system again and again.

We hope you had a brilliant holiday and we look forward to helping you again with your transfers in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Good for transfer offers

Via FindTransfers you get many offers of transfer and booking made easily.
Good contact, questions answered quickly.
Recommend:)

18 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this excellent rating and review! We are very happy to have helped with your airport transfers on your recent trip and we hope that we can help you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Findtransfers

Easy to use website. Quick, effective, reliable responses

28 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Tony,

Thank you for taking the time to leave us this excellent review. It is great to hear that our system worked well for you and we look forward to helping you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Great service

Prompt, professional, reliable and friendly service

28 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you for taking the time to leave us this excellent rating and review via Trustpilot. We are very happy that we could help you find an excellent local transfer company for your recent trip and hope that we can help again next time.

The FindTransfers Team

Rated 5 out of 5 stars

Great service

Again, findtransfers did a great job to promptly bring three options for our trip. Thank you!

26 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Dennis,

Thank you so much for using FindTransfers again this year and for the excellent rating and review! We hope you had a fantastic holiday and we look forward to helping you again next year!

The FindTransfers Team

Rated 5 out of 5 stars

Party of 9. Geneva/LaPlagne and LaPlagne/Grenoble

The system for getting quotes was easy and efficient. We got very competitive rates. For each of the two transfers we booked, the service was timely, courteous and professional.

14 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Simon,

Thank you for taking the time to leave us this excellent review via Trustpilot. It is great to hear that our system worked well for your recent trip and that we could help you find a professional local transfer company. Please come back and use FindTransfers again the next time you need to book any airport transfers - not just in the Alps!

The FindTransfers Team

Rated 5 out of 5 stars

Great website for booking holiday…

Great website for booking holiday transport. We've now used them a number of times over the last few years.
Easy to use website, professional, reliable & great communication. Definitely recommend.

15 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Danielle,

Thank you so much for taking the time to leave us this excellent review - we really appreciate it!

It is always great to see people returning to use our system year after year and to hear that you would recommend FindTransfers to other people.

We hope you had an amazing holiday and we look forward to helping again on your next trip.

The FindTransfers Team

Rated 5 out of 5 stars

Found a good deal and drivers were…

Found a good deal and drivers were helpful and reliable.

28 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this rating and review via Trustpilot!

We are very happy that we could help you find a great transfer at a great price. We hope you had a nice holiday and that we can help you again next time you need to book transfers.

The FindTransfers Team

Rated 5 out of 5 stars

Quick & effective comparison for transfer quotes

Great service: easy to use, quick and returned some competitive quotes, one of which we used. Will definitely use this service again.

21 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Dennis,

Thank you very much for taking the time to leave us this excellent review on Trustpilot - we really appreciate it!

It is great to hear that our system worked well for you and we very much look forward to helping you again on a future trip!

The FindTransfers Team

Rated 5 out of 5 stars

Great comparison tool

Great way to compare available transfers and keep the transfer costs down. I've used a few times and always a great service provided by my chosen transfer company.

28 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Mark,

Thanks for using FindTransfers again this year and thanks also for leaving us this excellent review - we really appreciate it!

We hope you had an awesome holiday and we look forward to helping with your airport transfers on future trips.

The FindTransfers Team

Rated 5 out of 5 stars

Reliability.

Ease of making the booking, excellent communication throughout, and the reliability and efficiency of taxi company selected all made for an extremely satisfactory experience.

4 January 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Enid,

Thank you very much for taking the time to leave us this great review - we are very happy to see that our system worked so well for you on your recent trip.

We hope that you had a lovely holiday and that we can help you again next time you need to book any transfers!

The FindTransfers Team

Rated 5 out of 5 stars

Particularly good on Customer Care

So easy to use the Find Transfer's site & great customer Service. I've used them several times & always found a good, friendly taxi service at a reasonable cost.

20 December 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Lisa,

Thanks so much for taking the time to leave us this excellent review. We take a lot of pride in the way we interact with our customers and also the transfer companies that use our system and share our values. We are very happy that you continue to use FindTransfers and we look forward to helping you on many future trips!

All the best for Christmas and 2025!

The FindTransfers Team

Rated 5 out of 5 stars

Driver waiting for us at Alicante…

Driver waiting for us at Alicante airport. Very pleasant and kind he helped my 93 yr old mum. Got us to the apartment really well .

17 November 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this rating and review via Trustpilot. We are very happy that we could help you find an excellent local transfer company in Alicante and we hope that you had a lovely holiday.

The FindTransfers Team

Rated 1 out of 5 stars

I booked a transfer from Heathrow…

I booked a transfer from Heathrow Airport Terminal 5 for 5 persons & 5 big + 5 handcarry luggages with an arrival time of 12.30 pm. However, we were made to wait until 1.45 pm until the driver arrived. The greatest joke is the driver wasn't aware that the car could not accommodate the 5 of us with our luggages until we reached the car which was meant for 4 persons only.

Having wasted more than 1 hour over the blunder, I spoke to a representative from FindTransfer (+44 7435 377121) that I do not wish to waste anymore time and demanded a refund for my payment. I subsequently booked a Uber and it promtly arrived within 6 mins.

Until today, there's nothing done on my request for refund and not even an update from FindTransfers which is really disappointing and I felt shortchanged for booking with FindTransfers. On top of the blunder, I have to pay additionally for ordering A Uber to reach my hotel.

2 November 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello William,

I am very sorry to hear about the poor experience that you had with 121 cars heathrow limited.

FindTransfers is a website and not a transfer company. You requested prices via our system and you made it clear the amount of luggage that you would have with you.

You then received 4 offers from local taxi / transfer companies in London via our system and you decided to book with 121 cars heathrow limited who had made you the lowest offer.

The details of your booking, including the number of passengers and the amount of luggage, was communicated to 121 cars heathrow limited and included on the booking confirmation which was sent to both you and them.

You were provided with the contact details of 121 cars heathrow limited and the number you called was their number and not our number.

Until today, we (FindTransfers) did not know that there had been a problem with your booking. As soon as we have become aware of it we have contacted the local company and we have now initiated a refund of your payment.

I am very sorry again for the inconvenience. I hope that you will reconsider your review of our system (FindTransfers) and may instead review the local transfer company 121 cars heathrow limited.

Best regards,

The FindTransfers Team

Rated 5 out of 5 stars

FindTransfers Provide An Excellent Service

Used FindTransfers many times and have always been reliable.

13 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you so much for taking the time to leave this review and for using FindTransfers on several occasions! We really appreciate your custom and look forward to helping you with many more transfer bookings in the future.

The FindTransfers Team

Rated 5 out of 5 stars

All service of Platanias transfer was…

All service of Platanias transfer was very good

23 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Neringa,

Thank you for for taking the time to leave us this excellent review. We are very happy that we could help you find a great transfer company in Crete.

We hope you had a lovely holiday and that we can help you again on a future trip.

The FindTransfers Team

Rated 5 out of 5 stars

Booking was easy - very reliable

Booking was easy. The company kept us well informed about the Athens taxi driver strike and ensured that we got the transfer that we booked. A representative from the company met us at the hotel and ensured that our transfer went very smoothly. We will use the company again for future visits to Athens

9 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi John,

Thanks very much for taking the time to leave us this excellent feedback. We are very happy that we could help you find such a great local transfer company in Athens. You can use FindTransfers in lots of destinations around the world so hopefully we will be able to help you again on some future trips and not just when you return to Athens.

The FindTransfers Team

Rated 5 out of 5 stars

Brilliant service and easy to use

We had been let down the previous two hoilday,s by Jet2 and Hays Travel with our transfer,s. My wife is a wheel chair user so a mini bus for our exclusive use is no good ( private transfer ).
I found Find Transfers on google search filled inthe form for our collection from Malaga airport to our Fuengirola Hotel saying there where 2 passengers 2 cases 2 hand luggage and a folding wheel chair. the quote we got back where competitive and company contact details. The drive, car and transfer was all brilliant. We did the same for our return journey and that to was brilliant 5 star all round

3 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Malcolm,

Thank you very much for taking the time to leave us this excellent feedback. We are really happy that we could help make this aspect of your holiday a bit easier and connect you with a brilliant local taxi / transfer company.

We hope that you had a lovely holiday in Fuengirola and that we will be able to help with your transfers on future holidays.

Best regards,

The FindTransfers Team

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