AVOID! After over a month and a half of no communication and no delivery I can only presume I am not going to receive my order. I have tried emailing and have had no comments back. Not what you need... See more
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See what reviewers are saying
I absolutely love these mindful.rings at tranquility. Over the last few years I have developed anxiety and these help in co junction with other tools I have in place, I abslourwky love the design and... See more
I received my beautiful thumb ring last week after ordering the wrong size!! Returns were super easy and my new ring arrived super fast! Beautifully made and fits perfectly. Love the spinning rings it... See more
Ring delivered but unfortunately not correct size. I requested a return and refund by email but have heard nothing. Visited website today to see if I could chase to find that the company is having a '... See more
Company details
Written by the company
Beautifully designed mindful and anti-anxiety jewellery. Sometimes all it takes is a brief moment to bring you back into the present. We created Tranquillity to equip each individual with the tools to manage the mental obstacles of daily life - wherever you are.
Contact info
33 Pipit Drive, SW15 3AW, London, United Kingdom
- help@findtranquillity.co.uk
- findtranquillity.co.uk
3.5
Average
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very quick confirmation
Very quick confirmation, updates and swift delivery. Very happy with my ring.
23 February 2023
What a lovely experience
What a lovely experience. I ordered two rings, both for me. I didn't pick the correct size so I sent them back with a completed return with change of size details and within a week I received the new size I'd requested and I love them. Really gorgeous rings and wonderful service 👍😘
23 February 2023
I love these rings
I love these rings. Ordering was so easy, I want them all. Delivery quick and packaged lovely.
24 February 2023
I love it
I love it, it’s very soothing, I might just have to get more!! And will let others know about it tooo
24 February 2023
I have not received an item from my…
I have not received an item from my order 4 weeks later and no one has responded to my emails.
2 March 2023
Reply from Tranquillity
Hey Lisa,
I hope you are well. We have responded to all of your emails without reply. They may have gone to your spam folder. If you could please respond to us we can sort this for you
I have purchased two rings from them…
I have purchased two rings from them now. They are truly beautiful. I am so pleased with them.
The service provided was great. Very fast dispatch.
Customer service was great too.
22 February 2023
So happy with my purchase from the…
So happy with my purchase from the tranquility range! Very happy with the ring itself, however the team were brilliant and even honoured the free affirmation ring (with purchases over €50) when I enquired about it, post purchase, and they honoured it and gave it to me anyway. Classy gesture. Thank you so much!
15 February 2023
Received my order really quickly and…
Received my order really quickly and happy so far with the quality of the rings!
23 February 2023
Wonderful company with gorgeous…
Wonderful company with gorgeous products! Highly recommend. Such lovely staff and customer service has been fantastic. Rarely do you come across such lovely company and I will never forgot this. Will recommend to everyone I know!
1 March 2023
Unprompted review
Not great customer service
Delivery was ok, the issue was the sizing. check my finger size according to sizing guide on their website. It came way too big, also there is no receipt saying what size they delivered. So never know even the right size was delivered. meant to be for my middle finger, it was even way too big for even my thumb.
I returned it straightaway, did not get the refund for nearly a month although the return form stated refund will be made with in 5 days of receiving the returned item.
when I emailed the customer service, they just threw money (deducted the original delivery cost so you have to pay 2 delivery cost both coming and return no mutter what the reason for refund was) to my PayPal account without replying email.
I personally thought the ring did not worth the price. not great customer service, feel like I wouldn't have got my refund If I hadn't emailed them.
1 February 2023
Unprompted review
Ring was delivered okay however it was…
Ring was delivered okay however it was the wrong size - I have emailed twice and contacted them on instagram to organise exchanging for a larger size and they have completely ignored me. Only order if you are 100% on ring size!
15 February 2023
Unprompted review
Reply from Tranquillity
Hey Penny, I can’t seem to see an email from you. If you could please email help@findtranquillity.co.uk we can help you with this
Ordered the wrong size and was able to…
Ordered the wrong size and was able to return for the right size online, no problems.
3 February 2023
Poor quality
The ring cost 70 euro. It is not stamped. Very thin and poor quality. I wish I had returned it but wore it one day and it became bent so was unable to return it. Would not recommend this company. 😕
26 January 2023
Lovely rings
Lovely rings, really pleased, arived before they said, lots if compliments, highly recomend,
1 February 2023
Second time ordering and cannot…
Second time ordering and cannot complain, items have both been beautiful and very fast delivery
26 January 2023
Ring arrived as a gift and was well…
Ring arrived as a gift and was well received. Thanks
5 January 2023
Great service and a beautiful ring
8 January 2023
Tranquility (EXCELLENT)
This company is extremely excellent there delivery service is second to none the quality of the product is superb and the service is brilliant I've purchased two items and have been extremely pleased with them
29 December 2022
Beautiful products and packaged very…
Beautiful products and packaged very well. Delivery was very good, taking into account all the strikes. So very pleased overall.
15 December 2022
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