findmytrip.uk Reviews 

326
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that arranging a holiday is remarkably simple, smooth, and entirely stress-free from start to finish. Travelers are especially pleased with the staff members, describing them as extremely polite, patient, and exceptionally resourceful. People often note that communication is quick, responsive, and wonderfully reassuring when navigating various travel options and accommodation details. Many individuals also emphasize that agents go above and beyond to secure fantastic packages that perfectly match their specific budget requirements. Reviewers gladly recommend these reliable services and look forward to booking future trips without any hesitation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional patience, helpfulness,... See more

Service

Consumers find service to be positive, highlighting professional support and attentive assistance from staff... See more

Booking process

Clients share positive opinions on booking process, noting that arranging a holiday has never been easier and... See more

Holidays

People report positive experiences with holidays, highlighting the exceptional assistance and patience of the... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied

Rated 5 out of 5 stars

What can I say bianca brown was an absolute gem she made my enquiry feel as if it was her personal mission to accommodate my wishes i didnt feel i was talking to someone in sales .unfortunately due t... See more

Rated 5 out of 5 stars

Found details on facebook about a trip to krakow sounded too good to be true However after Olivia assured me this was genuine and provided details of company and ABTA protection helped me with all... See more


Company details

  1. Travel Agency

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

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No recent history of asking for reviews

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4.9

All reviews

(326)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I was just browsing for a short break, and fell on this site. As soon as I enquired, the response was swift. I needed to tweak a couple of things, to which Kyla responded and sorted out the perfect package. A great asset to the company Kyla Brown

7 July 2026
Unprompted review
Rated 5 out of 5 stars

First time arranging a trip with…

First time arranging a trip with findmytrip.uk and we have to say the service Olivia has provided has been excellent, she has been patient and informative and reassuring throughout the process, from quoting for specific trip requirements to Japan through to sending travel documents and answering any queries satisfactorily. We would have no hesitation in using findmytrip.uk for our future travel plans and recommending others to do the same, first class service.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Smooth booking

Well we have just returned from our trip to Krakow and would recommend booking with these agents. We were sceptical at first as we haven’t used them before but they were always there on WhatsApp with any queries we had and responded in a timely manner.
They even advised us of the flight delay before the airport had updated the screens and they also called the hotel to let them know we would be late checking in.
Trip was included in the trip and this was also a smooth process so I will be booking with them again. thank you

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Bucket list trip

Contacted this company to arrange a trip for a special birthday. I cannot fault them. I dealt with Olivia who dealt with my enquiry, planning my itinerary, suggesting hotels abd transport. She went above and beyond when I needed hotels changed, sending links and photos of the updated hotels. She was so patient and nothing was a bother. Polite and professional throughout.. Definitely will use this company for future trips. Highly recommend.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and very attentive service…

Excellent and very attentive service from Abigail. She dealt with every query immediately and fully explained everything as we went along. I’m really looking forward to my trip and I’m certainly considering findmytrip for my next adventure, probably to Japan.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Just booked with this company, my first time and I would definitely recommend them. Kyla Brown answered all my questions - and there was a lot 😀 However, found me exactly the holiday I wanted, found me the best flight times and can’t wait to enjoy my time away.
Will definitely use them again - thank you Kyla

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Have been leasing with Olivia now for…

Have been liaising with Olivia now for the past couple of months about a holiday to Romania. Although I have decided not to go for this year, her service was excellent and she came back very quickly with the numerous changes that I requested. I will be contacting her again once I decide to go away.

Thanks Olivia

29 June 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Iilly Green

Iilly Green. Is really professional. Nothing is too much trouble. This is the 2nd time I have used this company. And it's thanks to the friendly and competent Lilly Green.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

disney holiday

I found Hazel to be very pleaseant amd helpful and she took the time to find our family the perfect bespoke holiday..dedpite the many changes we made she had great patience..thank you

12 June 2026
Unprompted review
Rated 5 out of 5 stars

We booked a city break to Krakow

We booked a city break to Krakow, It was a lovely break. The flight was at a good time so was able to see the city on day one.The apartment was in the old town which was convenient and walkable to the square.
Everything went so smoothly and the help from Kyla was amazing. Would definitely recommend

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend hardy enough

I cannot recommend Hardy at Find My Trip highly enough!

From start to finish, Hardy has been absolutely fantastic. He was incredibly understanding, patient, and helpful, taking the time to answer every single question I had without ever making me feel rushed. His knowledge, professionalism, and genuine willingness to help made the entire experience so easy and stress-free.

Nothing was too much trouble for him, and he went above and beyond to make sure everything was clear and taken care of. It’s rare to come across someone who provides such exceptional customer service these days, but Hardy truly exceeded all expectations.

Thank you, Hardy, for being so amazing and for all of your hard work and support. You are a huge credit to Find My Trip, and I would not hesitate to recommend both you and the company to anyone. Outstanding service from an outstanding person! Many thanks Debbie

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Self-guided tour in Switzerland

It was a self-guided tour of Switzerland including the Bernina and the Glacier Express trains. Hardy was really helpful and he answered all my questions prior to the trip. We did not need any help when in Switzerland, we caught all the trains and found the four hotels easily. The trip was very well organised. I will use Find my trip again!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Adviser Logan Wood

Logan Wood was excellent setting up my holiday. He kept me informed and apologised when there was a short delay. We added on transfers which I had asked about and Logan answered all questions promptly . Amazing service will definitely book through this company again and hopefully I will get Logan or someone that has the same work ethic and have a smooth booking service again.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Alps Train Journey

I recently made a booking for The Bernina Express and Glacier Express train journeys in Italy and Switzerland and have to say the booking experience was a real pleasure. I was dubious at 1st but the more Information I got i soon warmed to the idea of booking it. Everything was explained to the point going forward and really eased my anxiety in view of the train times and hotel accommodations. Our agent Kyla Brown reassured me and my partner and that was it, i can't thank her enough , was a real pleasure doing business with her. Looking forward to our trip now 😀

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Logan was really helpful from start to finish especially when my requirements changed lots and I had to get further quotes. He couldn't have done enough to help me. It was a really easy process to book. Thankyou Logan. Would highly recommend.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

This process was made very simple

This process was made very simple, quick and easy by Kyla Brown. Kyla was extremely helpful from start to finish. Answering all of my questions and helping me get the booking I wanted. Would recommend Kyla to assist anyone

12 June 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Really friendly and polite

Really friendly and polite. Sorted my trip out in no time . Booking was so easy . Did a payment plan too . Definitely recommend using find my trip .

6 June 2026
Unprompted review

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