Terrible company there is no way to contact them and they take $65 a month out of your account without you even knowing it please beware of these ripoffs.
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See what reviewers are saying
Excellent provision of services. I needed to cancel my subscriptions in two different sites specialized in house rental in France; the "LOCAMOI.FR" and the "FINDALLRENTALS". Your collaborator, nam... See more
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I removed my review after company complained. Today June 4th I was informed by trustpilot my original review can remain. It wasn't defamatory. I didnt have a good experience. Not happy with th... See more
Company replied
Deserve less than 1 * - BEWARE This website (findallrentals.com) makes you pay for a trial to view property's which they claim to be on the market which actually aren't. I paid for a 7 day tr... See more
Company replied
Company details
Written by the company
Looking for your next rental property? Findallrentals is your best choice! At Findallrentals, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Findallrentals offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Findallrentals, we strive to make your rental journey simple, transparent, and completely stress-free.
Contact info
United States
- info@findallrentals.com
- findallrentals.com
1.8
Poor
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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SIgned up for the free trial and was debited R750 shortly after!
SIgned up for the free trial as I was looking for a place. Found a rental elsewhere, yet they debited R750 from my account, within a few days after the inital R19 trial period. DO NOT sign up for this. I will be taking this further. And if it is not resolved, the media needs to know about this... They intentionally do not send mails to your inbox, so that you are not aware...
12 April 2025
Unprompted review
Reply from Findallrentals.com
Hello Stacey,
We’re sorry to hear how frustrated you are about this situation.
The trial membership automatically continues as a paid subscription unless it is cancelled before the renewal date. The renewal terms are presented during registration and require active confirmation before activation.
We also want to clarify that subscription-related emails are automatically sent to the registered email address. If you did not receive them, it can sometimes be due to spam filters or email provider settings — but we can verify the sending status on our side.
We take concerns about billing and communication seriously. If you believe the renewal happened incorrectly or that you were not properly informed, we would like to review your specific case in detail.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so our support team can investigate the timeline of your trial, renewal, and email notifications, and assist you further.
Best regards,
FindallRentals Team
Total scam
Total scam, I found a property I thought looked nice and when I tried to contact the landlord via the site it told me I need to subscribe and I can do that for 7 days charge being R19.00, then today they debited me R750.00. I did not agree to that. Back to the first part of my story. After paying the 19.00 for 7 days the site redirected me to a free site with the original listing for the property. This is a complete scam to get people to sign up to get their card information so they can debit your account later on. I want my money back. This site should be banned.
5 April 2025
Unprompted review
Reply from Findallrentals.com
Hello Marlon,
We’re sorry to hear that you feel this way and understand how upsetting unexpected charges can be.
The trial period transitions automatically into a paid subscription unless it is cancelled before the renewal date. The renewal terms are presented during the registration process and require active confirmation before activation. The initial trial payment is part of activating the membership, not only a card verification.
Rentola operates as a rental aggregator, and in some cases listings may redirect to external sources where the original advertisement is hosted.
That said, we take billing concerns seriously. If you believe you did not agree to the renewal or that something was unclear during registration, we would like to review your case in detail — including the registration flow and billing timeline.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so our support team can investigate your account and assist you further.
Best regards,
FindallRentals Team
I did not subscribe to Find Rentals
I did not subscribe to Find Rentals, what gives you the right to deduct R750 from my account?
31 March 2025
Unprompted review
Reply from Findallrentals.com
Hello Tshenolo,
We understand how concerning it is to see a charge you did not expect.
Subscriptions can only be created through an active registration where the terms are accepted during sign-up. In some cases, users may register on a related domain, and each domain operates with its own account and subscription. This can cause confusion if you were not aware that a registration was completed on a specific site.
That said, we take billing concerns very seriously. If you believe a charge was processed without your authorization, we need to review the account details, registration history, and billing timeline carefully.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so our support team can investigate this matter thoroughly and clarify the situation for you as soon as possible.
Best regards,
FindallRentals Team
Absolutely useless scammers.
Absolutely useless scammers.
Got a free trial, cancelled that, then got an invoice for 39 Euro.
Website design is awful, literally no accomodation options in my region.
Hope they will go bankrupt asap.
7 December 2024
Unprompted review
Reply from Findallrentals.com
Hello Aleksandr,
We’re sorry to hear that you’re disappointed with your experience.
If a trial was cancelled within the specified timeframe, no further renewal should occur. If you received an invoice after cancelling, this is something we would need to review carefully based on the exact cancellation date and billing cycle.
We also understand that availability can vary depending on the region, and we appreciate your feedback regarding the platform design.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so our support team can review your account and assist you directly.
Best regards,
FindallRentals Team
Reply from Findallrentals.com
Hello Ali,
We’re sorry to hear that you feel this way.
All subscriptions are subject to the terms presented during registration, including information about renewal and applicable refund conditions. We do not process charges outside of an active subscription agreement.
If you believe a charge was made incorrectly or that your case was not handled properly, we would like to review it in detail.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so we can investigate your account and assist you directly.
Best regards,
FindallRentals Team
Reply from Findallrentals.com
Hello Barbora,
We’re sorry to hear that you feel this way about your experience.
Rentola operates as a rental platform providing access to listings and contact features during an active subscription period. We certainly do not aim to leave users feeling unsupported.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so our support team can investigate and assist you directly.
Best regards,
FindallRentals Team
I’m being charged for an account that…
I’m being charged for an account that no longer exists. I’ve contacted them and received no response. @findallrentals Please contact me ASAP to get this sorted out. Avoid this service at all costs.
21 October 2024
Unprompted review
Reply from Findallrentals.com
Hello Liliana,
We’re sorry to hear about your experience and understand how concerning it must be to see charges for an account you believe no longer exists.
In some cases, subscriptions may be linked to a different email address or a related domain account. This is something we would need to review carefully based on your specific details.
We also take it seriously if you did not receive a response from support.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so we can review your account and assist you directly.
Best regards,
FindallRentals Team
I signed up for the free trial
I signed up for the free trial, after that I wanted to cancel the next day and it showed that I don’t have existing membership with them , one week later I was charged 39€ , when I tried to check for any membership it turned out that I still don’t have one. I contacted the website but no answer still. This is ridiculous!
10 September 2024
Unprompted review
Reply from Findallrentals.com
Hello Silvana,
We’re sorry to hear about your experience — we understand how frustrating this must feel.
If your account showed no active membership, but a charge was still processed, this is something we would need to review very carefully. In some cases, this can be related to multiple accounts registered with different email addresses or different domain versions of the platform.
We also take it seriously if you did not receive a response from support — that is not the experience we aim to provide.
To better understand your specific case, we have previously requested additional details, but we have not yet received a response. Therefore, we are currently unable to identify your account. If you need further assistance, you can always reach out to our team via the contact form on our website so we can look into this urgently and clarify the situation for you.
Best regards,
FindallRentals Team
There's no warning through email that…
There's no warning through email that you'r free trial is ending soon, and they charge you twice for one month too. I had the worst experience with this website i lost 80€ because of it and that's not a amount of money i was willing to throw out the window.
2 August 2024
Unprompted review
Reply from Findallrentals.com
Hello,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you aren’t satisfied with our service. Your experience is important to us, and we’d appreciate the opportunity to assist you and find a solution. We’ve requested your contact details so we can reach out and address your concerns directly.
Looking forward to your cooperation.
Best regards,
FindallRentals Team
canceled during the Trial period of my subscription. But I was charged 60 euros anyway
Over already 3 weeks ago, I canceled during the Trial period of my subscription. But I was charged 60 euros anyway, when I even got a confirmation email from THEIR SERVICE that my subscription was canceled. Long answers, strange answers - they are covered by scripts and don't want to refund, it's obvious. I have all the proof that the subscription was canceled on June 4, 2024 and the debit took place on June 6, 2024. I feel like I am in contact with scammers. On my last message where I pointed it out to them (mismatch of dates, sent a confirmation email, its copy to technical support, all screenshots and so on) I've been waiting for a response for more than 2 days. 60 euros flew off my card AFTER the trial period (which is unpaid and free) was canceled
6 June 2024
Unprompted review
Reply from Findallrentals.com
Hello,
Thank you for taking the time to give us your feedback.
We have asked for your details as we want to resolve the issue you are experiencing and improve your experience with us. Unfortunately, we have not received your account details and therefore we are unable to investigate your case.
We are very sorry to hear that you had such a negative experience. Our users' experience is very important to us. However, please note that fees are presented before, during and after your subscription registration. The terms and conditions of our subscriptions are outlined during the registration process, but we understand that misunderstandings can occur.
Your experience is important to us and we would like to take this opportunity to help you.
You can always contact us through our website via our FAQ section where you will find frequently asked questions and answers, as well as a contact form that you can fill in, after which our customer service team will be happy to assist you.
Best regards,
FindAllRentals.com
No comments
4 June 2024
Unprompted review
Reply from Findallrentals.com
Hello,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
FindAllRentals.com
I have an amazing experience
I have an amazing experience, people here are so kind and they will help you to the best to settle issues, I recommend this with 5 star keep it up and best regards
9 April 2024
Unprompted review
Reply from Findallrentals.com
Hello,
Thank you for your fantastic feedback! We're delighted to hear that our team provided you with such a positive experience. Your recommendation means a lot to us, and we'll continue striving to deliver the best service possible.
Best regards,
FindAllRentals.com
Trustworthy agency
The agency is communicative, fast in response, and helpful, besides, they provide many selections of available accommodations to choose from.
5 March 2024
Unprompted review
Reply from Findallrentals.com
Dear Rilwaru
Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our agency trustworthy, communicative, and helpful. Providing a variety of accommodation options is our goal, and we're delighted it met your expectations. If you ever need assistance again, don't hesitate to reach out – we're here for you!
Best regards,
FindAllRentals.com
Keeps charging despite cancellation
The payment system may charge double or still charge after cancelling your subscription but the customer service refunded me so I changed my initial 1 star review to 4 star now.
30 January 2024
Unprompted review
Reply from Findallrentals.com
Thank you for taking the time to share your experience with us on Trustpilot. We sincerely apologize for any inconvenience you may have faced regarding the payment issues after canceling your subscription. Your feedback is invaluable to us as it helps us improve our services.
We are pleased to hear that our customer service team was able to address your concerns promptly and provide a refund. Resolving issues promptly and efficiently is our top priority, and we appreciate your patience throughout this process.
We understand the frustration that billing discrepancies can cause, and we want to assure you that steps are being taken to prevent such occurrences in the future. Your satisfaction is of the utmost importance to us, and we are committed to continuously enhancing our services to provide a seamless experience for our customers.
Thank you for updating your review and adjusting the rating. We are grateful for your understanding and the opportunity to make things right. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our customer service team.
We value your feedback, and your satisfaction remains our priority. We look forward to serving you better in the future.
Best regards
FindAllRentals.com
The customer service team responds…
The customer service team responds immediately if there is a problem, and they take it with care.
22 January 2024
Unprompted review
Reply from Findallrentals.com
Hello Ema,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
FindAllRentals.com
I get my money back thanks for Ron
29 December 2023
Unprompted review
Reply from Findallrentals.com
Hello ,
Thank you very much for your review.
We are glad to hear that you are satisfied with the service that Ron has provided to you.
We will make sure to forward your kind words.
Have a nice day!
Best regards,
FindAllRentals.com
problem
I had a problem with the payment but Sara was very kind and help me.
Thank you so much
Thank you for the attention
Gabriel
27 November 2023
Unprompted review
Reply from Findallrentals.com
Hello Gabriel,
Thank you for bringing the payment issue to our attention. We're glad to hear that Sara was able to assist you effectively. Your satisfaction is important to us, and we appreciate your understanding. If you have any further questions or concerns, please feel free to reach out.
Thank you for choosing us!
Best regards
FindAllRentals.com
I was not able to cancel my subsription…
I was not able to cancel my subsription on time and i told my case to Ron. Ron understood my problem very well and helped me in this matter. Ron is the best
22 October 2023
Unprompted review
Reply from Findallrentals.com
Hello Sheroz,
Thank you for sharing your experience with us. We're glad to hear that Ron was able to assist you effectively and resolve your subscription issue. Providing excellent support to our customers is our priority, and it's great to know that Ron was able to help you with your concerns.
If you need further assistance or have more queries, please feel free to reach out.
Best regards,
Findallrentals.com team
Excellent customer service
Ron gave Prompt responses, professional and extremely helpful.
12 September 2023
Unprompted review
Reply from Findallrentals.com
Dear Ocha,
Thank you for taking the time to leave a review. We are thrilled to hear that you found our responses prompt, professional, and extremely helpful. Our team works hard to provide excellent service to our customers and your feedback is very much appreciated.
Thank you again for choosing our services and we look forward to assisting you in the future.
Best regards,
Findallrentals team
I believe Findallrent company
I believe Findallrent company, has a great and user friendly platform for looking accommodation. And when I had some issue with regards to the payments, all was sorted out in a kind and respectful manner. Mr Ron, was very polite and understanding in his e-mail correspondence. Now this might sound simple, but for those who know how stressful it can be, in looking for a house, will appreciate and understand how a good customer service makes a person to feel.
25 August 2023
Unprompted review
Reply from Findallrentals.com
Hello Gerhard
Thank you very much for your review.
We are glad to hear that you are satisfied with the service that Ron has provided to you.
We will make sure to forward your kind words.
Have a nice day!
Best regards,
Sara
Findallrentals.com
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