Financeit Reviews 479

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the quick approval and funding times, highlighting a smooth user experience. However, some people were dissatisfied with the payment terms, citing high interest rates and unexpected payment schedules. Some reviewers also found the customer service to be unhelpful or frustrating when trying to resolve payment issues or account discrepancies.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the fast and efficient approval and... See more

Payment

Clients share ambiguous opinions on payment experiences. Many reviewers praise the quick approvals and fast... See more

Staff

Users describe positive interactions with staff. Many customers praise specific representatives for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report seamless processes with constant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The ability to send the customer a link to apply on their own, and avoid sharing too much personal info with us is my favorite part. It is also just an all around easy process start to finish!

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

479 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast, Easy, and Reliable Financing

Working with Finance It has been an incredibly smooth and hassle-free experience. Their application process is straightforward, their team is responsive, and they make financing quick and easy from start to finish. Whether you're a business or a customer, Finance It takes the stress out of the equation with clear communication and fast approvals. Highly recommended for anyone looking for a reliable financing partner.

7 May 2025
Financeit logo

Reply from Financeit

Thank you for your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

Piece of cake.

Piece of cake.
It was easy for me and my customer

5 May 2025
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Reply from Financeit

Hi Kerry, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 2 out of 5 stars

No resolution offered

The agent I spoke to was polite but offered no satisfactory resolution to the issue I was experiencing.

Her only solution was to suggest I restructure my business to accommodate their policy.

This is the second negative experience I have had with the company, and will not use them to finance anything in the future.

30 April 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Meredith, we’re sorry your experience with Financeit did not meet your expectations. We’re
committed to helping our 12,000+ partners offer financing options that are easy and affordable, and always aim to provide the best experience possible. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 5 out of 5 stars

Quick and Easy

Quick and Easy, the only thing I would change would be the need for an email, my customer didn't have an email so we had to type noemail@ noemail.com to make the loan proceed.

29 April 2025
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Reply from Financeit

Hi Justin, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

Quick

Seemless process- well done!

28 April 2025
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Reply from Financeit

Hi Joel, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 1 out of 5 stars

Legalized Loan Sharks

Absolutely terrible....basically legalized loan sharks!! My heat pumps were financed through them with a five yr loan. Ended up being a 230 month amortization which I figured out after a year of making payments when I went to pay it off the loan was more than what I started with....Cost me $1900 in payments and and extra $400 that the loan increased over that one year period even after making bi weekly payments. What a joke!!! I made sure a manager new how sneaky and not right that this was! They truly don't GAF!! Stay far far away is my advice.

13 April 2025
Unprompted review
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Reply from Financeit

Hi Shawn. Thank you for your feedback. Transparency in our financing system is important to us and our partners. We always strive to be transparent about our terms and work closely with customers to find the best possible solutions.

We appreciate you bringing your concerns to our management team and are glad to hear your loan has been paid in full. If you have any further questions or need assistance please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 5 out of 5 stars

Fast approval and turn around

Fast approval and turn around. Super fast funding in review of documents. Thank you!!

21 April 2025
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Reply from Financeit

Hi Vasilios, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 1 out of 5 stars

Watch the amortization

Purchased a hot tub, thought I had a 5 year loan, it turned out it is 20 year amortization! My bad for missing that, interest would have been more than the hot tub! How is that even legal
Followed up with the company and they informed me that they can't change the amortization period - Watch the amortization - these guys are sharks

13 April 2025
Unprompted review
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Reply from Financeit

Hi Laura. Thank you for your feedback. We’re sorry that your relationship with one of our partners did not meet your expectations. Please understand interest rates may vary between vendors, and our loan agreement outlines all terms and conditions for our open loans. Also note that pre-payments do not incur penalties and may reduce your payments. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 5 out of 5 stars

5 stars

5 stars! 5 Stars! 5 STARS!

9 April 2025
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Reply from Financeit

Thank you for this great review. We're thrilled you had a great experience.

Rated 1 out of 5 stars

Avoid Fianceit :A Stressful Fiancial Experience

I had a very poor experience with Financeit .
From the start , communication was unclear, and i was misled on key details regarding the interest rates and terms.
Despite making regular payments , i encountered unexpected fees and unhelpful customer service . Attempts to resolve the issue were met with delays and scripted responses .

I do not recommend this company and would urge others to read all fine print very carefully or consider alternative financing options .This has caused significant stress and financial frustration .

1 September 2024
Unprompted review
Financeit logo

Reply from Financeit

At Financeit, we are deeply committed to delivering the highest standards of service and ensuring transparency for all our customers. Our loan products are designed with flexibility in mind, allowing you to pay off balances at any time without penalties. We would like to clarify that Financeit operates independently as the lender and is not directly involved in the services or products provided by merchant partners. Please note that Provincial Smart Home Services is no longer an active merchant partner of Financeit.

If you have any concerns or need further assistance, we encourage you to contact our dedicated customer support team at customerfeedback@financeit.io. We are here to help and will do our best to resolve any issues promptly.

Rated 5 out of 5 stars

Was struggling with the process as I…

Was struggling with the process as I haven't used FinanceIt before. Shannon gave me a call and explained the process which is just to simple for me to comprehend after dealing with over-complicated applications for years(which I was about to fund with one of them before her call)

2 April 2025
Financeit logo

Reply from Financeit

We appreciate your feedback SM, thank you for taking the time to write a review!

Rated 1 out of 5 stars

California closet payment scam…

I've been paying down a California closet for The last 5 years and they decided to renew the interest from 8.9% to 14.9% for absolutely no reason. If I would have known this would transpired I would never would have had a California closet installed

31 March 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Carlos. Thank you for your feedback. We’re sorry that your relationship with one of our partners did not meet your expectations. Please understand interest rates may vary between vendors, and our loan agreement outlines all terms and conditions for our open loans. Also note that pre-payments do not incur penalties and may reduce your payments. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 1 out of 5 stars

DISGUSTED

The company was originally Snap Financial, but is now Financeit. I paid off my loan over a year ago, and when I went to sell my house, I discovered there was a lien on the property. I contacted Financeit, and they confirmed the loan was paid off a while ago. They assured me they would take care of removing the lien. This conversation took place in November 2024, but as of March 2025, there has been no official discharge. Due to this delay, I will be seeking legal advice, as their actions have wasted the time of lawyers, realtors, and potential home buyers.

22 March 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Ryan, we're having trouble locating your account info from the details provided. Please email us at customerfeedback@financeit.io with "Google Review" in the subject line, or call us at 1-888-536-3025 and ask to speak with a supervisor. We'll take a closer look.

Rated 5 out of 5 stars

Online system very easy to use

Online system very easy to use. Customer support had no wait time & answered my questions in detail.

20 March 2025
Financeit logo

Reply from Financeit

Hi, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

Incredibly fast

18 March 2025
Financeit logo

Reply from Financeit

We appreciate your feedback Cameron, thank you for taking the time to write a review!

Rated 1 out of 5 stars

got financing approved

got financing approved. was told that we had to release vehicle to customer before they would send financing. released vehicle and called and told them it was released. everytime we called for a update all we could get was it is under review. called rep from financeit and he wouldnt answer. sent emails finally called off a personal cell phone and got through and was able to move forward after a couple weeks after releasing vehicle

18 March 2025
Financeit logo

Reply from Financeit

We highly appreciate your feedback as a valued partner. We're sorry to hear about any challenges you've encountered and we are eager to make things right. Please don't hesitate to contact us at 1-888-536-3025 or customerfeedback@financeit.io, mentioning "Google Review" in the subject line. We're dedicated to resolving any concerns and ensuring your satisfaction.

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