Financefinity Reviews 18

TrustScore 4.5 out of 5

4.3

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Company details

  1. Finance Broker

Written by the company

We offer out of this world motor finance for our eligible audience. Our dedicated, specialist team will help you fund your next, new or used car, motorbike, or campervan with excellent rates and a 5-star customer service. If you work for the UK’s Armed Forces and Veterans, the Emergency Services (including Police, Fire and Rescue, Ambulance and HM Coastguards,) NHS, Prison Services, Education and Social Care sectors, you are eligible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Perfect 5*

Perfect! Dealt with Fiona during my application and the service was amazing.

The communication via Email & Phone was spot on.

5/5 would 100% use FinanceFinity again :)

27 September 2024
Unprompted review
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Reply from Financefinity

Thank you so much for your 5-star review! We will share this with Fiona and all the team to let them know to keep up the amazing work

Rated 5 out of 5 stars

What more could you ask for!

Kelly was amazing and helped me get a competitive PCP deal within a matter days, I got in touch on the Monday and had the car delivered on the Friday. Excellent service and easy to follow process. Highly recommend.
Thank you!

22 July 2024
Unprompted review
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Reply from Financefinity

Thank you for your positive feedback which all the team truly appreciate. We’re glad to know that you found our service excellent because that’s what we aim for with all of our customers. Have a wonderful weekend and happy motoring!

Rated 5 out of 5 stars

Kelly was so nice and professional

Kelly was so professional and very understanding...making sure all transaction was done smoothly. I salute your professionalism Kelly.

Thank you so much.

16 July 2024
Unprompted review
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Reply from Financefinity

Thank you so much for taking the time to leave us a 5 star rating.

Rated 5 out of 5 stars

Extremely easy to use service , really happy

Extremely easy to use service, Kelly was brilliant at all stages of the application and made sure everything was going smoothly and that all aspects were well explained.
Couldn’t have asked for an easier, stress free experience especially when things like car finance can be quite daunting.
Again Kelly was amazing throughout

10 May 2024
Unprompted review
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Reply from Financefinity

This message is to formally express our appreciation for your feedback. It was a glowing 5 star review, and it no doubt has had a positive impact on our team. On behalf Kelly, thank you for your lovely comments.

Rated 5 out of 5 stars

Huge thank you to Kelly and Linnéa

First of all, I would just like to add that this is my first car ever on finance. I was extremely nervous about lending this amount of money because it's something I've never done before. Having only been given finance quotes from the dealerships themselves, I was so grateful to learn about the APR rate that Kelly and Linnéa were able to get for me. All in all, it's saved me a huge amount of money. Kelly and Linnéa have always been there to answer my queries when I had any, all of my questions were taken seriously, they took the time to always go through everything in detail for me and at a level to which I can understand. Not only that, Kelly was able to arrange my finance for me in a limited amount of time where I was able to collect my dream car in a matter of days. I cannot thank you both enough for making me feel comfortable and for everything you have done. Top service from both of you, I am so happy with my new present to myself :)

22 February 2024
Unprompted review
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Reply from Financefinity

Firstly, thank you Jessie for such a glowing review! We work hard at Financefinity to guide each customer accordingly and without any pressure. We are extremely happy to hear both Kelly and Linnea were so helpful and guided you through this process smoothly. We hope you love your new car and we are so happy to be a small part of making your dream come true. Enjoy your new present Jessie!

Rated 1 out of 5 stars

be very careful of this company they do…

be very careful of this company they don,t check there people they take very well i have had 2 messages from saying thank for your custom i have never had anything to do with them

2 February 2024
Unprompted review
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Reply from Financefinity

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused. Upon investigating the issue, we discovered that there was a mistake in the phone number provided in a enquiry, which led to unintentional contact with you.

Please be assured that we take data accuracy and privacy seriously. We have already taken steps to rectify this situation and ensure that all details are thoroughly checked before any contact attempts are made in the future. Additionally, we have removed all your details from our records to prevent any further unintended communication.

Rated 5 out of 5 stars

Top Quality

Kelly was great throughout the whole buying experience, kept me up to date with everything happening and the whole experience was straightforward, would recommend to anyone

15 January 2024
Unprompted review
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Reply from Financefinity

Thank you for taking a moment to share your feedback. We’re proud to deliver great experience to our customers and we appreciate your review.

Rated 1 out of 5 stars

Useless

Unhelpful and pathetic
Avoid

21 December 2023
Unprompted review
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Reply from Financefinity

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Our complaints officer will conduct an investigation and will be in touch to discuss this with you.

Rated 4 out of 5 stars

My experience was great because I was…

My experience was great because I was not disappointed moreover Kelly was at her best, liason with the lender and getting me involved.
Thanks for your support.

20 December 2023
Unprompted review
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Reply from Financefinity

Thank you taking the time to provide a lovely review, your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers.

Rated 5 out of 5 stars

Amazing customer service

Financefinity presented me with options for financing a car and helped me choose the best possible option for me. Kelly supported me through the application and is incredibly knowledgeable and understanding. It is very rare to find someone at a finance company that really considers your best interests but she does exactly that, and I will happily recommend her and Financefinity to anyone who needs car finance

30 November 2023
Unprompted review
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Reply from Financefinity

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Great service

I recently used Financefinity and I was very happy with the service and support provided by Kelly to help me get my dream car. They had access to APR rates that the garage either didn’t have access to or were unwilling to provide. They even facilitated the sale of my part exchange as part of the deal. I’ll be thinking of Financefinity again when it’s time to swap again.

13 November 2023
Unprompted review
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Reply from Financefinity

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated by Kelly and all the team here at Financefinity.

Rated 5 out of 5 stars

Highly recommend…

Kelly has been fantastic in finding me finance for a car I had found. I was kept updated regular. I would happily recommend financefinity to family and friends and will be using again if needed in the future ⭐️⭐️⭐️⭐️⭐️

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Kelly and James at Financefinity were…

Kelly and James at Financefinity were amazing and made the whole experience so simple. They dealt with everything and found a great deal to finance my new car. Kelly is so knowledgeable and kept in contact with me regarding everything ensuring smooth process from finding the car through to applying for finance and finally to driving away in my new car. Will definitely come back to use their services again in the future! :)

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Kelly at FinanceFinity was extremely knowledgeable, efficient and responsive when arranging a really good car finance deal for me. Brilliant service and i would definitely come to her again.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly staff

Thank you so much for your efforts to refinance my car and I am happier now paying less interest, and I will be glad to work with financefinity again in the future.

21 March 2023
Unprompted review
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Reply from Financefinity


Thank you for sharing your kind words with us. We are happy to hear you had a positive experience with Financefinity It means the world to us and our entire team!

Rated 5 out of 5 stars

Excellent service so friendly and…

Excellent service so friendly and accommodating to my needs. Pushed through a quick much needed sale and on the same day i drove my car home five stars doesnt do the girl who looked after my application justice.

15 March 2023
Unprompted review
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Reply from Financefinity

Thank you for the wonderful review and for taking the time to share your feedback with Motorfinity. The whole team always go above and beyond and we will be sure to share your praises with them. Kind people like you help to make our job a pleasure.

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