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Rated 5 out of 5 stars

Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... See more

Company replied

Rated 5 out of 5 stars

Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more

Rated 5 out of 5 stars

Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more

Rated 4 out of 5 stars

Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... See more

Company replied

Company details

  1. Hydraulic Equipment Supplier

Written by the company

Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service for Tractor Filters

Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the filters wasn’t in stock so they called up and offered to switch for another brand. Great service and great filters.

6 March 2026
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Harry,

Thank you very much for your review.

We’re really pleased to hear that you were happy with both the filters and the service you received. It’s great to know that everything matched the original parts correctly, including the O-rings and accessories, and that our team was able to help with a suitable alternative when one item was unavailable.

We truly appreciate your support and look forward to helping you again in the future.

The FilterFinder Team

Rated 1 out of 5 stars

The filter ordered was not a spec'd

The filter ordered was not a spec'd. Tried to return and received no reply. Poor customer service.

22 September 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Rob,

Thank you for your review. We do apologise that you were unhappy with your experience.

We’re sorry to hear the filter supplied was not as expected, and also apologise if you did not receive a response regarding the return request, we have tried to look for your email but can't find anything, we do apologise.

If you could please contact us directly at support@filterfinder.co.uk with your order details so we can review this and assist as quickly as possible that would be great.

Thank you again and we hope to work with you going forward.

The FilterFinder Team

Rated 4 out of 5 stars

Filter located

Ordered a filter, have had no correspondence since the order. Have emailed the company and tried to call but no response.

Elliot made contact and all is sorted, filter delivered and just what was needed.Thank you

31 July 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Carole,

We do apologise for the experience you've had, this is certainly not how we want our customer experience to be.

I can't find an order under your name however, if you could please get in touch with me personally at elliott@filterfinder.co.uk I will pick this up for you.

Again we do apologise and I look forward to working with you to get this issue amended.

Thank you,
Elliott

Rated 5 out of 5 stars

great service

all filters were correct and of an excellent quality

2 July 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Clare,

Thank you for your review.

Really glad to hear everything was correct and that you were happy with the quality of the filters.

Thanks again for choosing FilterFinder.

The FilterFinder Team

Rated 5 out of 5 stars

great service and fast delivery every…

great service and fast delivery every time👍🏻

1 May 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Stephen,

Thank you for your review.

Really glad to hear you’ve had great service and fast delivery every time.

Thanks again for choosing FilterFinder.

The FilterFinder Team

Rated 5 out of 5 stars

Quick and on time

Had what I needed and on time.

30 June 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi David,

Thank you for your review.

Really pleased to hear we had what you needed and that it arrived on time.

Thanks again for choosing FilterFinder.

The FilterFinder Team

Rated 4 out of 5 stars

Thank you.

I’m grateful that you had the filter I need in stock (it was hard to find!)

However I was prompted to write a review by an unsolicited email I received titled “Filters Delivered On Time. Every Time - No Surprises”…

Also an email stating that I would have a chance to win £50 by leaving a review.

When I ordered my filter, there was no notification of any delay. In fact I believe I was promised next day delivery. I needed the filter to work out why my car wasn’t running perfectly (the fuel filter was well overdue).

11 days after I ordered I was sent an email asking if my filter was in stock and if I would get it. I did get a reply the next day and eventually received the filter 7 days later, after 18 days of ordering. I don’t believe there were any holidays during the time I was waiting.

So thank you so much for the filter!! Presuming it is correct. It was hard to find one for a reasonable price as most come from Australia.

So I’m fine with the slow delivery but it would have been nice to know before I ordered (I would still have), and nice to have an update if something was wrong.

Perhaps you should change your performance metrics! In your email you said 96.5% of your orders are delivered in the time promised which I think is quite bad. I think how late the 3.5% is should be taken into account. An estimate for x arrival with warning that it may take longer is ok.

Thank you and all the best. I hope your business succeeds. After sending an email I got response in good time. I sent the email in the evening and received a reply at midday, which told me when it would be shipped (in 6 days and received in 7).

30 May 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi William,

Thank you for your review and for taking the time to leave such detailed feedback.

We really appreciate your patience, and we’re pleased that we were able to supply a filter that was otherwise difficult to find.

That said, we’re sorry that the delivery time and communication around your order did not meet expectations. We completely understand your frustration, particularly given that you needed the filter promptly and were not made aware of the delay at the point of ordering.

We also appreciate your comments regarding our review emails and delivery messaging. Feedback like this is genuinely helpful, and we will take it on board as we continue to improve both our communication and the overall customer experience.

Thank you again for your order and your honest feedback. We’re glad we were able to respond once you got in touch, and we hope to have the opportunity to serve you better in future.

The FilterFinder Team

Rated 5 out of 5 stars

Recieved a hard to find filter

24 June 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Pat,

Thank you for your review.

Really glad we were able to supply a filter that was hard to find.

Thanks again for choosing FilterFinder.

The FilterFinder Team

Rated 5 out of 5 stars

Excellent helped me locate filters that…

Excellent helped me locate filters that are now getting a lot less popular. Which has allowed me to bulk buy to preserve longevity of my 40yr old vehicle.

24 June 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Ian,

Thank you for your review.

Really pleased we were able to help you find the filters you needed, especially for a vehicle like that. It’s great to hear you were able to stock up and help keep your 40-year-old vehicle going.

Thanks again for choosing FilterFinder.

The FilterFinder Team

Rated 5 out of 5 stars

Great find this one

Great service managed to find what I was looking for quite quickly and at a good price and all deliverd very quick so I will definitely be recommending to friends and family

4 June 2025
Unprompted review
Rated 4 out of 5 stars

Finally got a filter that fit the…

Finally got a filter that fit the engine after 3 tries. Filter price was ok, but shipping was almost twice as much as the Filter. However, Filter got shipped and I received it in a timely manner. Over a week earlier than the lead time was

3 June 2025
Unprompted review
FilterFinder logo

Reply from FilterFinder

Hi Nathan,

Thank you for your review.

We’re pleased to hear that you finally got the correct filter and that it arrived well ahead of the quoted lead time.

We also appreciate your comments regarding the shipping cost, you will be pleased to know we have since looked into this and made improvements.

Thank you again for your feedback and for choosing FilterFinder.

The FilterFinder Team

Rated 5 out of 5 stars

2001…yanmar b15-3 return filter

Looked online for a filter for a 2001 mini digger, had trouble getting one for a decent price, but filter finder came up trumps, was delivered when they said it would be and kept me updated with the delivery.
I would highly recommend this company
One very happy customer.

22 May 2025
Unprompted review

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