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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, noting its excellent quality and the positive impact it has on their skin and hair. Many appreciate the easy installation process and the sleek design of the filters, which seamlessly integrate into their bathrooms. People also highlight the great value for money, finding the filters to be a worthwhile investment for improved water quality. However, some customers were dissatisfied with the customer service, mentioning issues like unresponsiveness, difficulties with refunds, and slow replies. A few people also experienced problems with decreased water pressure after installing the filters, or found that the filters did not effectively remove lead as expected.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its effectiveness in improving skin... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and luxurious feel of... See more

User experience

Customers consistently note positive experiences with user experience, particularly highlighting the ease of... See more

Value for money

People report positive experiences with value for money. Many customers find the product to be a worthwhile... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Filterbaby Skincare Filter 2.0 has been such a smart addition to my routine. Installation was easy, and the black finish looks sleek and modern on my sink. The biggest difference I noticed is... See more

Rated 5 out of 5 stars

Smooth and fast delivery. Packaging felt high quality and luxury. Integrity of product felt amazing and instructions were so helpful. It made putting my filter on so easy. I absolutely love the toggle... See more

Rated 5 out of 5 stars

I got the Filterbaby Skincare Filter 2.0 in Shiny Gold. The filter installation was honestly super easy! All the pieces were included, the instructions were clear and concise. It took me probably ar... See more

Rated 5 out of 5 stars

I haven’t used my Filterbaby yet, but the packaging looks very sleek and well-designed. The parts aren’t labeled, but the QR code makes setup easy by linking to detailed instructions, including a vide... See more


Company details

  1. Health and Beauty Shop

Written by the company

The #1 Water Filtration Device for Skincare Clinically tested & dermatologist-recommended, made for skincare. Healthier skin starts with your water. Your skin deserves clean water at a minimum. Filterbaby is the world's first clinically tested and dermatologist approved water filtration device made for skincare. Benefits: Increase skin moisture Unclog your pores, prevent breakouts Protect skin barrier Prevent signs of premature aging Increase skin radiance


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

466 reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

So good!!

This filter is amazing! I really feel like it has helped my skin so much. I can tell that the water is much cleaner and better for my skin!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Review of Filterbaby Shower Filter

After only two weeks I’ve seen improvements in my hair texture and skin barrier! This product was super easy to install and is travel friendly meaning I can introduce this as one of my travel necessities. I’m excited to see further improvements as I continue to use this product in my everyday routine!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and quick to install

Easy and quick to install and matched the faucets almost exactly. I noticed no change in shower water flow and no negative changes in water quality. I’ll update long term skin and hair results!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ll be honest—I didn’t think this…

I’ll be honest—I didn’t think this shower filter would exceed my expectations. For context, I use the Pro Series, so I didn’t really think I would like the Diamond Shower Filter as much as I do. I also thought it would be harder to install, but it was actually easier to install than the Pro Series.

It is much lighter but still feels very high quality. The water quality was definitely very good as well—I didn’t notice any negative changes at all. I did have to take it down once because it can pick up fingerprints since it’s silver, but it was very easy to remove and reinstall.

I will definitely be repurchasing this in other colors. I love this filter! If you’re looking for a low-priced filter that performs at a very high quality, this is the filter for you.

10 March 2026
Unprompted review
Rated 4 out of 5 stars

softer hair

My water is pretty good already and it still made my hair feel softer! This would’ve been a lover saver in college where my water was really hard.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

This was an overall amazing product

This was an overall amazing product! It helped with clearing my skin, and making it feel smoother. This has been a game changing product in my skincare routine and I will continue to use it. It is an amazing product and I recommend this, not just if you have acne but to every person who washes their face. it strips away the bad chemicals in water and makes your water fresher and healthier.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Best shower filter

Filterbaby packages their products beautifully!! The QR code for instructions was very clear and made installation easy. I've already taken a shower with the filter and loved the water pressure; my hair also dried less frizzy and softer.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Game-Changer for My Skin

I didn’t realize how much my tap water was affecting my skin until I started using the Filterbaby skincare filter. Within the first week, I noticed my skin felt softer, less dry, and way less irritated after washing my face. Before this, my skin would sometimes feel tight or look a little red after cleansing, but now it feels calm and hydrated.

Installation was super easy and took only a couple of minutes. I also love that it’s designed specifically for skincare instead of being just a generic water filter. Knowing it’s filtering out chlorine and other impurities gives me peace of mind that my skincare routine is actually working the way it should.

As someone who invests a lot into good skincare products, this honestly feels like the missing step in my routine. My cleanser lathers better, my skin feels smoother, and my makeup even sits nicer on my face.

If you struggle with dryness, irritation, or just want to get the most out of your skincare, I would definitely recommend giving the Filterbaby filter a try. Total game changer!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I recently added the Filterbaby Diamond Shower Filter to my shower and it’s been a really nice upgrade. The installation was super easy and only took a couple minutes since it just screws onto the existing shower head.
After using it for a little while, I noticed my hair feels softer and my skin doesn’t feel as dry after showering. Normally my skin feels tight after hot showers, but that hasn’t been happening as much since switching to this filter. The water just feels cleaner overall.
I also like the design. It looks really sleek and modern in the shower and doesn’t make the water pressure weaker at all. Overall it’s a simple change that made a noticeable difference in my routine, and I’m really glad I tried it.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I noticed an immediate difference with…

I noticed an immediate difference with this product! My skin was clearer and softer, it looked less irriated. The product is also renter friendly and suitable for many sinks which is nice as it can be moved around.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

amazing

I love my Filterbaby Skincare Filter 2.0! This has truly helped my skin so much and I definitely recommend. It is crazy how much is in our sink/ water that affects out skin negatively. My friends have this too and have seen great results and skin improvements over the past couple of months. It is worth the investment :)

11 March 2026
Unprompted review
Rated 5 out of 5 stars

LOVE this shower filter

LOVE this shower filter! I have been using the Filterbaby Pro Series Shower FIlter for a few days now and I can already see a difference! I never thought there was actually a problem with my shower water until I started using this filter. My skin feels cleaner, softer, and less irritated after washing, and my hair feels softer and healthier overall. Installation for this filter was also super simple! If you’re looking to elevate your skin and hair care, this filter is definitely worth it!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Filterbaby faucet…

I’ve been using the Filterbaby faucet filter for a bit now and honestly I’m impressed. It was super easy to install and the water feels noticeably cleaner when I wash my face. My skin feels less dry after rinsing, and it’s nice knowing it’s filtering out a lot of the stuff that can irritate your skin. If you’re into skincare, this is actually a really simple upgrade to your routine.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Product

Amazing Product. Easy to install and no leakage. Comes with multiple aerators so it fits all sink types. I can already see a difference in the texture of my skin!! Love this product so much and it is worth the price definitely!!

6 March 2026
Unprompted review

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