Filstor Reviews 

1,083
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... See more

Rated 5 out of 5 stars

Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... See more

Rated 5 out of 5 stars

Very easy to deal with the team there, our purchase was waiting for us when we arrived and a good experience all round.

Rated 5 out of 5 stars

I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... See more

Company replied

Company details

  1. Storage Facility
  2. also in
  3. Warehouse
  4. Wholesaler

Written by the company

At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,083)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a storage unit for outside…

I ordered a storage unit for outside for mops well over a month ago and it still hasn't been delivered

8 August 2025
Unprompted review
Filstor logo

Reply from Filstor

Morning Glenda, I am afraid we can't find anything relating to an order from yourself. In recent months, we have only had one order from a Glenda, and it was not for a storage cupboard. As this review has come through organically, we can't cross-reference to an order number, nor have our customer service team had a message from yourself to chase this up. Please could you contact sales@filstorage.com or call 01430 410 450 with your order reference so we can investigate further.

Update: Hi Glenda, thank you for getting in touch directly. As discussed, our customer care team believe that you have not placed an order with us, as there is no order number/reference or any details that are associated to Filstorage that refer to an order from yourself and the email address provided. If we can offer any further assistance, please do not hesitate to get in touch. We will be happy to assist you if we can. Thank you.

Rated 5 out of 5 stars

Exactly as described, and easy to build

Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in.
Looks good, fits well in space and holds plenty.
Have taped all ‘seams’ inside and out to help keep ‘water resistant’ but looked pretty good for a modular build.

28 July 2025
Rated 1 out of 5 stars

So still no product do NOT order from this company

Ordered approx 2 wks ago , no update , no product .

18 July 2025
Filstor logo

Reply from Filstor

Hi Kim, sorry to hear you have not received your order. We have not had any communication from you until you left this review, so we assumed that the delivery had been received. Now that you have made us aware, we will chase this up. We always help our customers when things go wrong but are unable to do so if we are not made aware - leaving a bad review 2 weeks later doesn't give us a chance to fix the problem. We always advise customers to contact us directly via sales@filstorage.com or call us on 01430 410 405 asap if delivery is late and we can chase this up and rectify the issue. quickly. Our customer service team will contact you, but please feel free to reach out directly using the details above.

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