Disappointing after excellent start, now looking better
I had a non-standard job that could not be handled by FilePrint web site. I contacted their help line, which turned out to be SM Print, and had a very constructive response with my order completed within four days. Quality was excellent. My next order, marginally larger was sent in mid-October. As of 22nd November nothing was received. Email and phone message were not answered. I managed to speak to them on 11th November and was given excuses. After nearly 7 weeks my order was despatched. As before the quality was excellent. Will persevere with using them.



