Fijn Reviews 

1,216
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bedroom Furniture Store

About Fijn

Written by the company

Lekker slapen is zoveel fijner



Fijn is er voor de woelers en de kroelers, de draaiers en de dromers, de schoonheidsslapers en de powernappers.

Wie of wat je ook bent, jouw slaap is onze missie. Want goed slapen is volgens ons de kern van jouw geluk. Lekker bijtanken, opladen en uitrusten. Dat levert je vrolijkheid, scherpte en nieuwe energie.

Wij zijn al meer dan 10 jaar de perfecte basis voor een goede slaap. Via onze online winkel, leveren we bedlinnen, kussens en dekbedden van zeer hoge kwaliteit, volledig naar jouw smaak en slaaptype.








Echt fijn:
30 dagen retourgarantie
Gratis verzenden vanaf 49,95,- euro
Gratis retourneren
Telefonische support van 09.00 tot 17.00

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,216)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

good sheets but the prices are a bit…

good sheets but the prices are a bit too high compared to other stores. The quality is there but i wish they had more budget friendly options.

15 January 2025
Unprompted review
Fijn logo

Reply from Fijn

Dear Ragnar,

Thank you for taking the time to share your review and for the positive remarks about our sheets. We’re sorry to hear that you feel our prices are a bit high compared to other stores. Our pricing reflects our commitment to high-quality materials and sustainable manufacturing processes, which are key to ensuring the premium quality and durability of our products. We have deliberately chosen to focus on the higher-end segment of bedding.

We’re curious to know more about your perspective: Are you comparing our products with other premium options, or with more budget-friendly offerings? Your insights are valuable to us and can help improve our understanding of our customers' expectations.

Unfortunately, we couldn’t locate your order in our system. Could you please contact us at klantenservice@fijn.nl or 013-5456767 with your order details? We’d appreciate the opportunity to address your concerns directly and ensure your satisfaction.

Thank you once again for your feedback.

regards,

Burney van Leenen
F I J N

Rated 4 out of 5 stars

Order delay but great customer service

My order of custom sheets was back ordered which was a bit disappointing, however the customer service related to the delay was excellent and I’m appreciative of that. I received personal phone calls to inform me of the status and I received a free pillowcase with the item that arrived late. Certainly above average customer service for NL standards. Well done and thank you !

21 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent delivery time!

Excellent delivery time! The customer service representative on the phone was very polite and helpful with my order. Overall, I’m very impressed with the service.

22 August 2018
Unprompted review
Rated 5 out of 5 stars

5 sterren

Good quality and not to expensive. Customer service was friendly and fixed my mistake without a problem.

11 February 2017
Unprompted review
Rated 2 out of 5 stars

communication good delivery way too long

They are nice and prompt in replying emails but it took them 3 weeks to deliver a smartsleeve. Plus they are using GLS for delivery which is bad news. Got no info from gls that they delivered to a shop. Only after o did research i got to know where my order is. Terrible for a not so cheap product

23 May 2015
Unprompted review
Rated 1 out of 5 stars

This second experience was not good at all

It is the second time I online shop in Fijn. The first one was a perfect experience. This second time 1* experience. I ordered and paid two sets of pillows and I got one. I contacted customer care and I got not answer. So indeed, I just returned my goods today, I hope that they give me my money back with no problems

30 March 2015
Unprompted review
Show reviews in all languages. (1,216 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look