I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... See more
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Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... See more
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I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... See more
Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... See more
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Company details
Written by the company
At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.
Contact info
20-22 Wenlock Road, N1 7GU , London , United Kingdom
- hello@fiils.co
- fiils.co
Great product for dry skin
Great product, been using the lemongrass body lotion for 2 months now. Skin is feeling hydrated and smooth. I have dry skin and was struggling to find a moisturiser that worked. This has, would recommend.

Reply from Fiils
Absolutely love Fiils
Absolutely love Fiils. The products are really lovely and the eco friendly packaging is great. Highly recommend.

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Greasy hair, clogged drain, delivery issues.
Reviewed when first received product, coming back to edit that the rose shampoo and conditioner have made my hair feel greasy and heavy even immediately after drying. Have just switched back to my old shampoo and conditioner and the problem has been solved immediately. Believe the product is also clogging my shower drain so yeah would not recommend at all. Also had awful delivery problems, waited over a month for my order.

Reply from Fiils
I initially ordered from Fiils because…I liked the bottles
I initially ordered from Fiils because I was looking for some body wash bottles for my new bathroom. I stumbled across Fiils and I’m so glad I did! Love the bottles; body wash and hand soap are gentle enough on my sensitive skin and smell divine.

Reply from Fiils
Lovely products with great ethics
Lovely products with great ethics. Perfect for the whole family.

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Lovely eco purchase
Great product and am enjoying it so far. Also love the way it looks in my bathroom. Unfortunately I did not receive the envelope needed to recycle the pouch but will be purchasing again (and hopefully receiving one then). Thanks

Reply from Fiils
Lovely products
Lovely products, used body wash, shampoo & conditioner. Better than my own brand & worth the change.

Reply from Fiils
Fiils Travel Wash Bag and Containers
Was looking for a travel wash bag with 100ml containers. The products on Fiils website really caught my eye as being a bit different and attractive. The company’s communications were very good, the item was wonderful and the touches that went with the delivery made the purchase seem personal and as if you mattered to the company. Thoroughly recommend them.

Reply from Fiils
Amazing service
Amazing service. Speedy delivery.
I really like the lemon grass shower gel. The quality is just whatI want.

Reply from Fiils
Great smells that the family love
Great smells that the family love. The shampoo doesn’t really ‘foam’, but that’s ok … likely because it doesn’t have additives that make it do this.

Reply from Fiils
Sustainable with a great price!
Fills produce great quality, sustainable products at a very reasonable price. The resuable bottles look great in my bathroom and work well so far. They also provide prepaid bags to return the packaging for proper recycling. I will certainly be reordering and switching to fills for my hair care products.

Reply from Fiils
Beautiful bottles and great shampoo and…
Beautiful bottles and great shampoo and conditioner. Exceeded my expectations. Completely recommend.

Reply from Fiils
Plastic free luxury
Fast delivery, circular plastic loop, fantastic products what's not to like?

Reply from Fiils
My expectations were absolutely blown…
My expectations were absolutely blown away by this. I was looking to buy sustainable hair products and have something that would leave my hair fresh feeling. The packaging on this is GORGEOUS. It was like opening a Christmas present. The bottles are beautiful and the products smell and feel amazing. It really exceeded my expectations and left me feeling like I had bought a luxury product.

Reply from Fiils
Love the idea of fiils, BUT
Love the idea of fiils, however I have purchased a few varieties (rosé shampoo, pomelo shampoo, rose conditioner and coconut conditioner). As yet I have not found the best combination for my teenage daughters hormonal hair. I wish they did sample/travel size pouches so finding a suitable combo would be cost effective as it is too expensive to try the full range to find the right combination.
I personally would also prefer the bottles to be available in a wider range of colour options and definitely in colours to match the product packaging for differentiation. As well as fragrance free options. The coconut and pomelo smell nice, but the rose is not a pleasant smell for a teenager.

Reply from Fiils
3.... is the magic number....
I'm pleased I read the review to do a few washes - initially it wasn't working for my thick slightly over bleached hair but after wash 3 it has completely changed. My hair is feeling healthier, and so shiny! I bought the pomelo shampoo and coconut conditioner. When I run out, I'll try a different conditioner as I love the pomelo scent.

Reply from Fiils
Great environmentally friendly hair care
Great packaging and ability to send pack empties is a real plus! To ensure they get recycled properly. I love trying to use more sustainable and environmentally friendly products. They do sometimes, however, suffer on quality and not always fit for purpose. So far, using the shampoo and conditioner I am happy. My only as for development would be something a bit more capable of dealing with really thick hair as I have to use a higher quantity. The soap is good but quite thin in consistency. Overall really pleased

Reply from Fiils

Reply from Fiils
Really wanted to love Fiils products
Really wanted to love Fiils products. Love the packing is fully recyclable and the products are natural, however I have to use twice as much shampoo/conditioner than other brands and it does not feel quality on my hair. The shampoo pomelo also smells a lot like Calpol which I do not enjoy.

Reply from Fiils
Perfect service
Great service & quick delivery. Perfect customer service for enquiries.

Reply from Fiils
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