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Rated 5 out of 5 stars

Firstly I was pleasantly surprised to find the item in stock as it had been released quite some time ago and I needed a genuine NECA Alien Big Chap specifically for a gift. Communication from Fig... See more

Rated 5 out of 5 stars

My Alex Murphy Neca figure was delivered in perfect condition. Well packaged to avoid damage and it was delivered quickly. My first time buying but will definitely buy again! Great service, highly rec... See more

Company replied

Rated 5 out of 5 stars

I've been a customer at Figureland since 2019 and they haven't let me down once, their customer service is impecable. It's become my first stop whenever I'm in the market for a figure. My only com... See more

Company replied

Rated 5 out of 5 stars

I can't rate their service highly enough. I purchased a figure on pre-order, as their price was the best available, and emailed them regarding timeline. They were very helpful and kept me up to date w... See more

Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store
  4. Toy Store

Written by the company

Looking for the latest awesome collectible products from global leading manufacturers? Welcome to Figureland, an independent online business providing customers and dedicated collectors with the latest sought after products along with excellent customer services to guarantee customer satisfaction since 2015. Together with our global leading distribution partners who work alongside hundreds of companies including such names as Hasbro, Mattel, NECA, Mcfarlane Toys, Funko, Iron Studios, Sideshow and Hot Toys, we can provide a huge variety of products including but not limited to Figures, Statues, Prop Replicas, Models, Costumes and Masks, Diecast, Life Size products, and almost everything related to Toys, Games and Playthings and much more. If you are searching for a unique product not listed on the Figureland website, it could still be available so please get in touch because Figureland serves and assists customers with many additional products not listed on the website. Regards Figureland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Recommend for collectors

Firstly I was pleasantly surprised to find the item in stock as it had been released quite some time ago and I needed a genuine NECA Alien Big Chap specifically for a gift.
Communication from Figureland was excellent keeping me posted at each step.
The order was processed and delivered super quick and packed very well taking extra care for ‘the collector’
Highly recommend.
Many thanks.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent...

Excellent communication and fantastically well packaged figures, would recommend and will be using again. many thanks

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Friendly, and Trustworthy

I had a fantastic experience with Figureland! They are incredibly reliable and trustworthy. Communication was always friendly, clear, and very fast, which made the whole process smooth and stress-free. I highly recommend Figureland to anyone looking for great service and professionalism. Will definitely shop here again!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Untested seller, I was apprehensive, but ultimately pleasantly surprised.

I pre ordered an item having not used Figureland before. I was apprehensive as I was aware a friend of mine had recently lost money through a collectible toy business misconduct.

Figureland kept me informed by proactive update emails, they were responsive when I had queries, and ultimately my item arrived very well packaged and protected and I couldn't have been happier.

I will definitely use Figureland again.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent! I buy my Living Dead Dolls from here in the UK and have received excellent service every time. Would absolutely recommend this store as a safe and reliable place to buy your collectibles from! Great communication and products every time.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality service

I ordered a NECA figure for my dad's Christmas present. It was a pre-order item. The figureland team notified me as soon as it was ready, it arrived quickly and in perfect condition.
Great customer service all around!

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Figureland is a great store

Figureland is a great store. They have lots of great collectibles, some of which are quite hard to find.
Their communications are always very helpful and friendly.
I’m always happy to recommend this store to others knowing that they’ll be in safe hands.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience. The customer service is excellent with helpful updates about orders and delivery times.
Will definitely become one of my regular places to shop. Thankyou 👍

19 November 2024
Unprompted review
Figureland logo

Reply from Figureland

Thank you very much for the kind review which is very much appreciated, and it will be a pleasure to serve you again.

Rated 5 out of 5 stars

Brilliant company

Best company there is for collectibles!! I've been using figureland for a couple of years now and the service has always been second to none! Steve is always on point with prices, communication and customer service. 10/10

13 November 2024
Unprompted review
Figureland logo

Reply from Figureland

Thank you very much for the wonderful review which is very much appreciated, and it's always a pleasure to serve you.

Rated 5 out of 5 stars

Figureland quickly becoming my main supplier

I've ordered a few times with them in the past with no issues and the most recent order was no different, there was a delay on dispatch of an order and were kind enough to upgrade to 1st class delivery at no cost to me

6 November 2024
Unprompted review
Figureland logo

Reply from Figureland

Thank you very much for the kind review which is very much appreciated, and it will be a pleasure to serve you again.

Rated 5 out of 5 stars

First class service

First class service ! Fast delivery. Item arrived packaged very well and undamaged. Happy with the service. The welcome email was a nice touch also 👏

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

My Alex Murphy Neca figure was delivered in perfect condition. Well packaged to avoid damage and it was delivered quickly. My first time buying but will definitely buy again! Great service, highly recommended! Thanks.

3 July 2024
Unprompted review
Figureland logo

Reply from Figureland

Dear Shane
Thank you very much, that's very kind of you to leave a wonderful review, and everything a customer needs to know because it's about protecting the product packaging just as much as the product inside.
It will be a pleasure to serve you again.
Kindest regards Figureland

Rated 5 out of 5 stars

Professional and friendly

Professional and friendly. They always responded immediately to all my questions with kindness and friendliness. The item I ordered from them arrived today and I am extremely satisfied. I will definitely order from this site again! Thanks Figureland 😄

26 June 2024
Unprompted review
Figureland logo

Reply from Figureland

Dear Didi
Thank you very much for the lovely review, that's very kind of you and very much appreciated.
It will be a pleasure to serve you again in the future.
Kindest regards Figureland

Rated 5 out of 5 stars

I have yet to have a bad experience and would recommend

Ive ordered several times from this company and have never had any issues. My order is always sent out within a reasonable time and any queries are also answered very quickly. They have a point system which can come in handy and the prices are fair. I always shop there if i can. I have yet to have a bad experience and would recommend

13 May 2024
Unprompted review
Rated 5 out of 5 stars

This was my first time buying from…

This was my first time buying from Figureland and having had some bad experiences with other online retailers recently, I was a little apprehensive, however I needn't have worried. Communication was really good and the information provided on the website regarding pre-orders was comprehensive. The item I ordered was extremely well-packaged and arrived exactly when Figureland said it would. I am really happy with everything and would definitely recommend buying from them. I will certainly be using them again.

29 March 2024
Unprompted review
Figureland logo

Reply from Figureland

Thank you ever so much for the wonderful review, this is very kind of you and very much appreciated.
It will be a pleasure to serve you again.
Regards Figureland

Rated 5 out of 5 stars

So glad I pre-ordered through Figureland

I was mildly concerned when my pre-order for the alien queen was delayed and Figureland's policy is that you can't email them questions about pre-orders, but they did keep me up to date on the reason why it was delayed, then one day I got an email saying the figure was on its way and the next day it arrived!

22 March 2024
Unprompted review
Figureland logo

Reply from Figureland

Hello Laura.

Thank you ever so much for taking the time out to leave a lovely review, this is very kind of you and very much appreciated.

Questions about Pre-Orders still come through and it's generally from new customers asking regular questions about Pre-Orders which are all answered in the policy they agreed to, and it's questions no retailer can actually answer until the stock arrives even when there's a delay, but messages are still answered just to assure them, but it can be time consuming which is why all the answers are there to assist them.

It is believed that many new customers have possibly been let down by others and perhaps have less faith in Pre-Ordering from another shop, but Figureland is always here to talk and to assure customers that Pre-Orders are safe, but not for those who decide to cancel because they may lose out if stock is a sell out.

Thank you again Laura, it will be a pleasure to serve you again.

Kindest regards Figureland

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