Fièra Cosmetics Reviews 1,924

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in improving skin appearance, such as providing a natural glow, smoothing texture, and offering excellent coverage without settling into lines. Many people also commend the company's customer service, describing it as exceptional, responsive, and helpful in resolving issues promptly. The overall user experience is frequently noted as positive, with many consumers expressing satisfaction with the ease of ordering and the quick delivery of products. However, some customers were dissatisfied with their orders, specifically mentioning issues with receiving products that were different from what they expected, such as changed formulas or packaging without prior announcement. A few other people also felt that certain products did not perform as advertised, with some experiencing sensitivities or finding the product ineffective for their specific needs.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the concealers for their coverage,... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the concealers... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am repeat customer.Love foundatuon with concealer,neck cream,and I am excited to next try moisturewiser face cream and apple arem cell creams.Hydrating to skin and foundation doesnt settle into line... See more

Rated 5 out of 5 stars

I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer servic... See more

Rated 5 out of 5 stars

​I recently had an issue with an order and reached out to the Customer Happiness Team. I was assisted by Jocelyn, who was incredibly professional and kind. She resolved my problem immediately and went... See more

Rated 5 out of 5 stars

I've been using their moisturizer for almost a year now. At forest i just liked it for how light it felt. I had purchased some of their concealer and liked their coverage and color. I noticed that... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetics Industry

Written by the company

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the product

Love the product, the coverages is great yet feels like no makeup. I have visible pores and most makeup makes them show up more as lighter colored spots, may not be noticeable to others but stands out to me and makes me self conscious. Love the power so light. My only wish is I should have bought two different shades, with summer coming should have ordered one shade darker.

23 March 2026
Rated 5 out of 5 stars

When I order

When I order
When I order, it is only a short time before my product is delivered. And, I'm not disappointed with the product either.
Thanks so much for a great product and the delivery thereof.

24 March 2026
Rated 2 out of 5 stars

Fiera has ceased exporting product to…


Fiera has ceased exporting product to Australia. Of reason given

30 March 2026
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Janis,

Thank you for sharing your feedback.

We’re very sorry for the inconvenience. At the time, we were experiencing some challenges with international shipping, which impacted our ability to send orders to Australia. We’re happy to share that this issue has now been resolved, and we are able to ship to Australia again.

A member of our Customer Happiness Team will be reaching out to you directly to help resolve this and ensure you’re taken care of.

Thank you for your patience and understanding.

Warm regards,
Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

Improved color and reduces creapiness

I've been using their moisturizer for almost a year now. At forest i just liked it for how light it felt. I had purchased some of their concealer and liked their coverage and color. I noticed that my skin was getting to look creapy when I stopped using the moisturizer over the summer. Since then I've been using it every day and the creapiness is gone and it seems like my skin is brighter and smoother. I'm 66 so any skin improvement is a bonus.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Some of the best things in life are Fiera products!

Fiera products have truly made a difference in my skin and my wellbeing. My face has changed from dry, flaky, and red to smooth, even-toned and better-than-ever skin. I had longed for something better, but after numerous products had failed, I had little hope of improvement. Now I use Fiera MoistureWiser, Apple Stem Cell Cream,and Bakuchiol Firming Eye. Cream and Rejuvenating Facial Treatment. I plan to continue adding other Fiera products to my repertoire. My 66 year old skin looks better than my 36 year old skin ever did!

21 March 2026
Rated 5 out of 5 stars

Love these cosmetics

Fiera does fulfill most all of their promises! Their products are easy to use in a morning and evening routine. Products are worth the cost and is affordable.

12 August 2025
Rated 5 out of 5 stars

Love the product!

Love the product! I do have to mix 2 shades, but the color and coverage are perfect. It does not settle in lines or creases! You only have to use a little and the small tube lasts a long time. I just use my finger tip to blend. I feel more product sticks to the brush they give you. I've been using for a few year and will continue for a long time

6 March 2026
Rated 3 out of 5 stars

Just not impressed with this line of…

Just not impressed with this line of products even though I have ordered various products in search of what others rave about. I am almost 62 and with combination skin but this acclaimed concealer settles like most others I’ve tried . The eye brighteners crease and the mascaras clump. It’s just the way it is. I do like the lip balm but it is not long lasting. Aging is what it is and you can’t put change that or the way products settle in fine lines. Maybe just don’t look in a magnifying mirror and you will be fine!

10 March 2026
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Denise,

Thank you so much for sharing such an honest and thoughtful review we really appreciate you giving multiple products a try.

We’re sorry to hear that some of the items didn’t perform as expected, especially with concerns around creasing, clumping, and wear. We know how frustrating it can be when products don’t sit quite right, particularly with combination skin and fine lines, and we truly value you sharing that perspective.

At the same time, we’re glad to hear you enjoyed the lip balm, even if the wear time wasn’t quite what you were hoping for. Feedback like yours helps us continue improving both our formulas and overall experience.

We also want to gently mention that we stand behind our products with a 30-day money-back guarantee, so you’re never stuck with something that doesn’t work for you. And as part of our ongoing improvements, we’ve recently introduced updates across parts of our line, with our Customer Happiness Team always here to help if you’d like personalized recommendations or support.

Thank you again for your feedback it truly means a lot to us.

Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

so far

so far, I tried the eye cream and the moisturizer love both when I run out of foundation I will order that also

16 March 2026
Rated 1 out of 5 stars

I'll never buy again

Changed formula = not the same product! Wasted money! I expected to receive what i ordered instead i received changed formula and packaging IT WASN'T announced in their website, so THIS WAS A SCAM!!!!!

10 March 2026
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hi Stefka,

Thank you for taking the time to share your experience, we’re really sorry to hear how disappointed you were. This is not the experience we want anyone to have, and we completely understand your frustration.

We want to reassure you that while we have updated our packaging as part of a recent brand refresh, the formula itself has not been intentionally changed. That said, we never want to dismiss how a product is performing for you, your feedback about the texture and wear is important, and we take it seriously.

We also sincerely apologize that our communication didn’t feel helpful or clear during your interaction with our team. We can see how that added to your frustration, and that’s not the level of support we aim to provide.

Just as a reminder, we do offer a 30-day money-back guarantee so you’re never stuck with something that doesn’t work for you. We’d still be more than happy to make this right for you and ensure this is properly looked into.

Thank you again for your honest feedback, it truly helps us improve.

Victoria from Fièra Cosmetics

Rated 5 out of 5 stars

FAST

The customer service, hands down! I had an issue and I used email to notify them. It was answered immediately! What made it stand out was how nice the rep was in the email. No hassles, no accusations, no proof. The entire problem was handled before I received the answer Ever have that happen anywhere? Don't worry about trusting Feria, they are very forthright and friendly.

27 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look