Fido & Frame Reviews 122

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the product's quality, often describing it as fantastic, beautiful, and even better than expected. Many appreciate the ease of the ordering process and the user-friendly experience, including the ability to preview the finished product and various style options. The delivery service is frequently praised for its speed and for ensuring items arrive in perfect condition, often exceeding expectations. However, some customers experienced minor issues such as difficulty uploading photos or a delay in shipping, though these were often resolved quickly. A few other people also felt that the image they received was slightly different from what they had approved or that they couldn't recreate a previously liked image.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight over the quality and appearance... See more

Quality

People report positive experiences with quality, with many customers expressing delight over the lifelike and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of uploading... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Users describe positive interactions with order, with many expressing satisfaction with the final product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the different options that are available. Our golden retriever, Rosie, whose photo came out as a painting is fantastic! We were surprised and pleased with the quick turn around. Thank you 😊... See more

Rated 5 out of 5 stars

It was quick, and easy to upload the photo we wanted to use. The ability to see the finished product before confirming made it easy to proceed. The picture came quickly and was of fabulous quality... See more

Rated 5 out of 5 stars

I sent in my photo, chose the style and size and waa laa, my cat was immortalized. It was a surprise for my wife and it couldn't have been more perfect. Great experience and the pic was delivered q... See more

Rated 5 out of 5 stars

This is unbelievable the likeness of all three of my babies could not have been more PERFECT, spot on each of them. This is by far my favorite piece. I highly recommend, you will not be sorry.


Company details

  1. Portrait Studio

Written by the company

At Fido & Frame, we turn your favorite pet photo into a stunning fine-art portrait — gallery-quality, printed on premium materials, and shipped straight to your door. Because your dog, your cat, your beloved companion isn't "just a pet." They're family. They sleep on your pillow, greet you at the door every single day, and fill your home with a love that's hard to put into words. We created Fido & Frame to give pet parents a beautiful, lasting way to celebrate that bond. Here's how it works: you upload a photo, choose your favorite art style — Watercolor, Oil Painting, Pop Art, Black & White, and more — and our team takes care of the rest. Every portrait is reviewed before it goes to print, and if you want any changes, a real artist refines it until it's exactly right. Your finished portrait arrives ready to hang, beautifully packaged, printed on your choice of Art Print from $89, Gallery Canvas from $99, or Acrylic Glass from $199. Over 10,000 pet parents across the United States have trusted us to create something they'll treasure forever, and we hold a 4.8 out of 5 star rating because we genuinely care about getting it right. Not happy? We offer a free remake or a full refund within 30 days, no questions asked. Visit us at fidoandframe.com and turn your favorite photo into a forever memory.


Contact info

4.8

Excellent

TrustScore 5 out of 5

122 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

One is not enough

I ordered the first portrait of my current furry friend and was very impressed with how it came out. I ordered two more of my companions that have passed through the years and they are all absolutely stunning. I highly recommend.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

A vibrant memory of my dog

The website is easy to understand. I liked that when I uploaded the picture I could audition different styles. When my dog's portrait came it certainly brought a tear to my eye. He was a good dog and now I have a vibrant memory of him. Thank you! I can easily see using this again.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Super portrait, very pleased

Fido and Frame is the perfect studio! I had a number of photos to try out, but settled on one and then tried the representation in oils, but it wasn’t quite what I was looking for. It was so easy to change the style on the website, and the finished product is amazing. I opted for the walnut frame as an add on, and the result is fabulous.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Graduation Gift

I sent a portrait of my daughter's horse to her as a college graduation gift and she absolutely loved it. It is stunning and truly captured her personality and essence. I am beyond delighted with how it turned out.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Captured Portrait perfectly

Portrait was amazing and captured the photo perfectly! Received the portrait in a quick turnaround, would highly recommend as a great way for remembrance of your furry family member.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Worth every penny!

I lost my dog very unexpectedly and was heartbroken. I wanted to make a memorial. Fido & Frame took the picture I sent and transformed it into a portrait. They allowed me to make multiple changes so it came out better than I imagined.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

The experience was flawless

The experience was flawless. We received the portrait in perfect condition its hanging on the wall now.I sent photos of the. portrait to the breeder and family and friends.
Thank you !
Barb S and Bella Anne

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great interactions for revisions

It was great to be able to see preliminary images before ordering. Then once order was placed there were unlimited revisions available to me. I only needed two and the final product was perfect! Very pleased with this process and would order from them again.

25 May 2026
Unprompted review

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