They called me and lied to about changes in the network. I canceled the contract within a few days in signed up, but they still made the switching request to my internet provider so that I found mysel... See more
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I have never written a bad review in my 37 years, this is the first one and oh boy! What a bunch of scammers! Avoid them at all cost. When they contacted me by phone (first red flag) they seemed as i... See more
Company replied
VERY BAD! They don’t do anything to solve your problem. CUSTOMER SERVICE IS SUPER BAD! They only calm you down and tell you they will call you but they never do. I am exhausted. I call every 2 hour... See more
My 5 star review goes only for Don working at fiber. He was the only person that helped my case go forward after so many drawbacks. The overall experience from customer support to scheduling ( 5... See more
Company details
Written by the company
Fiber Nederland is de snelst groeiende, 100% Nederlandse onafhankelijke glasvezelprovider. We zijn geen onderdeel van een grote multinational en hebben geen anonieme buitenlandse investeerders. Wij maken zelf onze keuzes, zijn zelf verantwoordelijk voor onze daden en zijn zelf verantwoordelijk voor ons succes. Spreek ons er maar op aan, want we willen graag een open bedrijf zijn. Dat is niet altijd makkelijk, maar als ondernemers zijn we dol op feedback en zo lang die respectvol is, kunnen we wel tegen een stootje. Kom maar door met de goede ideeën, verbeteringstrajecten en klachten. Wij beloven u er serieus naar te luisteren.
Contact info
Postbus 60228, 1320AG, Almere, Netherlands
- 0207605040
- info@fiber.nl
- fiber.nl
1.8
Poor
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 34% of negative reviews
Typically replies within 1 week
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Terrrible administration and service…
Terrrible administration and service support!
Don't even try them!
24 October 2018
Unprompted review
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