FH Group International, Inc. Reviews 

274
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers frequently mention that the new seat covers fit wonderfully, look just like original factory equipment, and are remarkably simple to install on various vehicle models. Many people also love the durable, high quality material, noting that it handles pets easily and remains very simple to clean over time. Some reviewers were not happy with minor manufacturing defects, mentioning that seams ripped easily or zippers broke right during the initial installation process. A few consumers additionally experienced frustrating issues with unexpected color mismatches across the pieces or missing parts and gifts in their delivery packages.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the high quality, perfect fit, and easy... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with high quality materials that fit... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Didn't really like how the seat covers attach to the bottom front or bottom back. Not a great design and don't hold the covers on very well. The seat covers themselves are nice - high quality and well... See more

Rated 3 out of 5 stars

Everything worked out well except for the headrest covers. Both of them ripped in the seam while I was putting them on.

Rated 3 out of 5 stars

The description wasn't clear, we thought it said that the covers were for arm rest which they didn't fit. Not quite the quality that we thought, but l made the covers work and it was an improvement o... See more

Rated 5 out of 5 stars

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... See more


Company details

  1. Car Accessories Store

About FH Group International, Inc.

Written by the company

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Contact info

3.9

Great

TrustScore 4 out of 5

274 reviews

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3.9

All reviews

(274)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. I received a rear seat cover with several pieces, and no installation instructions. The website also doesn’t have a video for my specific vehicle model, and no one answers the phone regardless of the time you call. Hell, my order didn’t even come with a packing slip, so even a return might turn out to be a process in itself. Never again.

1 March 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. I'm sorry to hear that you've had this experience. We don't have an installation video yet but I do have installation manuals for you. I will email those over. And if you have any specific questions on the installation, please let me know and I'll be happy to help!

Rated 5 out of 5 stars

I can’t get the rear seat covers to…

I received my order fast. Can’t get the rear seat covers to stick together but the front fit good.It wasn’t any instructions inside the box. I highly appreciated the free gift that was giving with my order.

29 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for the feedback. I'm sorry you had trouble with the fit for your rear set. Our Toyota Camry work with specific trims. I hope the trims matched your vehicle! I will email you the installation manual for the rear set of your seat covers.

Rated 3 out of 5 stars

The company is good and I got my order…

The company is good and I got my order quickly. The product does not fit my vehicle very well. When I ordered I specifically searched for the year, make and model that I have and the product I ordered and received does not work. After watching the suggested installation videos it seems that they are only for 2016 and newer models and mine is 2010. I will have to return.

1 March 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for your reply. Our seat covers you purchased are universally designed to fit a wide variety of vehicles. I'm glad we were able to work out a solution!

Rated 5 out of 5 stars

cover

the cover fit perfect

27 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you're satisfied with your order. We hope to have you back soon for more great products for your car.

Rated 3 out of 5 stars

Too much baggage…

Minus one star for the NEW minimum of $100 for free shipping. Minus one star for the high shipping cost for items under $`100. And that is being generous.
I will probably NOT be buying any of your products in the future because of the above. ED

22 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We completely agree that shipping costs have become too much! We continue to try and find more options for our customers to be able to provide you with the best costs. As a small business, we get some discounts but not quite as many as bigger companies do on shipping! We truly appreciate you giving us a shot and hopefully you'll reconsider us.

Rated 4 out of 5 stars

Cover seats

It’s nice quality

2 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for the feedback! We'd love photos if you can share them!

Rated 5 out of 5 stars

Great seat covers

Great seat covers. I love them

19 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for the feedback! We're happy to hear you love your seat covers!

Rated 3 out of 5 stars

So far, pretty good.

Delivery was quick. Product as expected. Unsure of how the clips were to be used and one seat cover did not have them. If after a year the covers are holding up well, I would up the score.

14 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for the feedback! We usually put the hardware for the driver and passenger in one pack. We do have installation videos that can help with this! https://youtu.be/snD535b93Hw?list=TLGGarMcGV_6GBkyNzAyMjAyNA&t=41
I hope this helps!

Rated 5 out of 5 stars

Professional work

I got my order too fast than I expected. And above all my car seat covert was impeccable 👌.

14 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We'd love to see some photos if you can share!

Rated 5 out of 5 stars

Great fitting

Great fitting, comfortable, and great-looking seat covers.

12 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for your feedback! We'd love to see photos if you can share!

Rated 5 out of 5 stars

FHGroup does what promise, unlike Governments!

I have ordered universal seat covers from FH Group for many years & what is printed & shown are facts! In every part of the process as a customer is TRUE! I am a former buyer for a large building & home center. Have bought truck loads & single items for 20 years. There description of product terms of pricing & shipping are what they do & do it to a tee. No hype, plain & simple instructions & if not completely satisfied, send it back which I have never had to do. C. W. Rizor.

7 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear from a satisfied, long-term customer. We are happy to continue supporting your vehicle needs.

Rated 3 out of 5 stars

Sloppy Packaging

The product seems good, however the sloppy way it was boxed and the condition the package was in when I received it was horrible.

5 February 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're very sorry to hear of your experience with the packaging. We will reach out to you to get more information on this so we can improve moving forward.

Rated 5 out of 5 stars

Excellent seat covers

Excellent seat covers. Top notch customer service. Returned are seat covers for a different color. They were very helpful, hassle free. We will order from them again

12 January 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We are happy to hear you are satisfied with your covers.

Rated 2 out of 5 stars

Did not fit.

Purchase and delivery were great . FH Group did not have custom seat covers for the Honda Pilot 2024. I purchased a universal fit for 3 rows but they did not fit right and a zipper broke during installation. I'll keep looking for another set.

29 January 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. I'm sorry to hear you had trouble with the installation! We would like to discuss this matter further to see what we can do to make this right for you.

Rated 2 out of 5 stars

You took my payment then cancelled for…

You took my payment then cancelled for lack of stock. Still waiting for refund

30 January 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. I see the order was cancelled and that we processed the refund on 2/6. The funds can take 2-3 days to be posted in your account but you should see it no later than Friday. I hope this information helps!

Rated 1 out of 5 stars

We will not order from this company…

We will not order from this company again .

4 January 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry to hear you were unhappy with the color of your product. We will contact you directly for more information regarding this matter.

Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order. Somehow it went back to the original address and I was credited my money but was charged for shipping on an order that never left the state of New Jersey????

24 January 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We are so very sorry for this error. We will be refunding you the shipping cost and our manager will contact you directly to further discuss this matter.

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