FH Group International, Inc. Reviews 

274
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers frequently mention that the new seat covers fit wonderfully, look just like original factory equipment, and are remarkably simple to install on various vehicle models. Many people also love the durable, high quality material, noting that it handles pets easily and remains very simple to clean over time. Some reviewers were not happy with minor manufacturing defects, mentioning that seams ripped easily or zippers broke right during the initial installation process. A few consumers additionally experienced frustrating issues with unexpected color mismatches across the pieces or missing parts and gifts in their delivery packages.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the high quality, perfect fit, and easy... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with high quality materials that fit... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Didn't really like how the seat covers attach to the bottom front or bottom back. Not a great design and don't hold the covers on very well. The seat covers themselves are nice - high quality and well... See more

Rated 3 out of 5 stars

Everything worked out well except for the headrest covers. Both of them ripped in the seam while I was putting them on.

Rated 3 out of 5 stars

The description wasn't clear, we thought it said that the covers were for arm rest which they didn't fit. Not quite the quality that we thought, but l made the covers work and it was an improvement o... See more

Rated 5 out of 5 stars

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... See more


Company details

  1. Car Accessories Store

About FH Group International, Inc.

Written by the company

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Contact info

3.9

Great

TrustScore 4 out of 5

274 reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(274)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect seat covers

The seat covers fit perfectly. I did have to buy another connector piece as I have split seats in the back on both the back and the bench.

24 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you were pleased and able to get the pieces you needed.

Rated 5 out of 5 stars

The product fit perfectly and made my…

The product fit perfectly and made my car beautiful. Keep up the good work guys.

24 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are satisfied with your product. Feel free to share photos!

Rated 5 out of 5 stars

Rear seat protectors

I bought rear seat protectors for my Ram truck. I previously bought some from Weathertech. I returned them because they fit horribly. The ones I bought from FH Group fit perfectly and were less expensive than the Weathertech covers.

24 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you were pleased with your seat protectors! Feel free to share any photos.

Rated 5 out of 5 stars

Back seat covers

We received the seat covers within the same week ordered. Easy to install too

8 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased.

Rated 5 out of 5 stars

Very good quality

Very good quality, they are exact fit so be patient and adjust as needed. I found after install and using a couple days I adjusted straps and then perfect. Highly recommended...

1 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for that incredible feedback and tips for others! We truly appreciate it and we're happy to hear you are pleased!

Rated 5 out of 5 stars

Informed fast delivery

Informed fast delivery! But the real amazing thing was the qua;lity of this product compared to others. Install directions were just as bad as others but I used a few 4" smooth dowels to hold the black circular rings together behind the seats between bottom and back. They stopped moving around after doing this!!

5 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We are so happy you were pleased with your covers. And thank you for the information about the covers, we will certainly look into this and the instructions.

Rated 5 out of 5 stars

Custom Seat covers for the win

The website was easy to navigate. I placed my order and the co.pany kept me updated with shipping information. My seat covers arrived sooner than expected and were very easy to install. They fit my seats perfectly!

3 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased with your order. Feel free to share some photos of your covers installed.

Rated 5 out of 5 stars

Very pleased

The order was exactly as it said and custom fit to my 2023 equinox. Shipping was right in time and easy to track.

3 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for the feedback! We're happy to hear you are pleased with your covers. We'd love for you to share photos!

Rated 1 out of 5 stars

Did not fit my car

Did not fit my car

1 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're surprised to hear you had an issue with the fit of your seat covers as these are custom fit and specifically designed for the Toyota Rav4 Hybrid Prime 2021-2024. We'd love to hear more about what is going on. Please contact us at info@fhgroupauto.com with photos and/or videos so we can investigate this matter further for you.

Rated 1 out of 5 stars

Stitching coming off

Stitching coming off, and I paid to get them installed, I submitted photos but no one reached back out to me

1 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We are very sorry to hear of this matter and that you had this experience. On Friday July 12th, we did reply to your email after you let us know which seat cover this was referring to, and we haven't heard back. Please check your email and let us know! Also, was there an issue with the installation? Were the threads coming out when we installed it?

Rated 5 out of 5 stars

Very caring company

Very caring company, very professional. They are with you at every step. This is the very first company like this I'm dealing with, honestly. I highly recommend this retail company to everybody. Thank you, Art

4 July 2024
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback, Art! We truly appreciate your business!

Rated 1 out of 5 stars

Your website was unclear causing my…

Your website was unclear causing my wife to order Tesla model 3 seat covers instead of model Y seat covers. It cost me over $100 to ship the order back, and you refunded $205.51 instead of the full price of $258.73. This turned out to be a very expensive mistake so I will not be re-ordering with you.

24 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're very sorry to hear that you've had this experience. Our listings are separate however, if you just search "Tesla", you will see the results for all. But when you click on the listing, it does show the name at the top of the page, very clearly. We also send two emails after you purchase, one with the confirmation, showing what item you ordered and the tracking email when it ships, also confirming the order. The reason why you weren't refunded part of your amount is because the other item on your order was not returned. If you have any further questions, please feel free to contact us directly at info@fhgroupauto.com

Rated 2 out of 5 stars

Having troubles installing covers

Having troubles installing covers on the new model Y and you can't be gotten hold of.

4 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry to hear you're having trouble installing your seat covers. Here is the installation video for your covers! https://youtu.be/tKveP0nPgi0 Hope this helps! If you need more assistance, please email us at info@fhgroupauto.com

Rated 5 out of 5 stars

Great product

Was happy with the purchase , it was very good fit , it had a few minor issues but not major

3 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you've had a good experience with our products and company! We'd love to see photos if you would like to share.

Rated 1 out of 5 stars

Never got my order

Never got my order. Contacted FH auto. Told me to way 3-4 more business days for arrival. It’s been at least three weeks and nothing. Just contacted FH auto again to get a refund.

17 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. I looked at your order and your order was shipped via UPS. The tracking states that there have been delays within UPS. We completely understand your frustration and have opened a case with UPS to locate the package for you. We will reach out to you separately with the tracking details and updates.

Rated 4 out of 5 stars

Seat Covers

Seat Covers are very good. But it would have been nice to have information on how to install the covers on the vehicle seats. None of your videos were similar to the seat covers that I had ordered.

28 May 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're very sorry that the installation manual was not included with your seat cushions! We can email it over to you just incase it could still be of help! Thank you for letting us know and we're glad you like your seat cushions!

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